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Remote It Jobs in Keystone, SD (NOW HIRING)

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$14

$25

$34

How much do remote it jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote it in Keystone, SD is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $30.43 per hour, depending on experience, location, and employer.

What are remote IT jobs?

Remote IT jobs are positions in the information technology field that allow professionals to work from locations outside of a traditional office, often from home. These roles include a wide range of specializations such as software development, technical support, network administration, cybersecurity, and IT project management. Remote IT jobs leverage digital communication and collaboration tools to enable employees to perform their duties efficiently from anywhere with internet access. This flexibility often leads to improved work-life balance and access to a broader job market for IT professionals.

What are remote IT jobs?

Remote IT jobs involve performing duties related to information technology from a remote location. These tech careers typically take two forms. First, remote IT workers may travel to a client’s site to provide face-to-face customer service or offer computer troubleshooting or repair help. Second, remote working may also mean performing IT tasks for a company over the internet instead of in the company’s offices. Remote IT professionals may have the same responsibilities for providing software support, database solutions, and other information technology services as IT workers who work in offices full-time.

What are some common challenges faced by remote IT professionals, and how can they be effectively managed?

Remote IT professionals often encounter challenges like communication barriers, time zone differences, and difficulty accessing on-site hardware. To manage these, it's important to establish clear communication channels with your team, use remote monitoring and management tools, and schedule regular check-ins. Building strong documentation practices and staying proactive with cybersecurity measures also help ensure smooth operations and collaboration.

What are the key skills and qualifications needed to thrive as a remote IT professional, and why are they important?

To thrive as a Remote IT professional, you need a solid background in computer systems, networking, troubleshooting, and often a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, VPNs, and cloud platforms such as AWS or Azure is typically required. Strong problem-solving, time management, and communication skills are vital for collaborating effectively and supporting users remotely. These skills and qualifications are crucial to ensure reliable technical support and maintain seamless IT operations in distributed work environments.

What is the difference between Remote IT vs Remote Network Technician?

AspectRemote ITRemote Network Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentRemote support, troubleshooting, software managementRemote network setup, monitoring, troubleshooting
Industry UsageIT service providers, tech companies, support desksTelecommunications, enterprise networks, ISPs

Remote IT professionals focus on software, hardware support, and general IT services remotely, while Remote Network Technicians specialize in network infrastructure, configuration, and troubleshooting. Both roles often require similar certifications and work environments but differ in technical focus and industry applications.

Can you work remotely as an IT?

Yes, many IT roles can be performed remotely, especially those involving software development, network support, cybersecurity, and help desk services. Remote work in IT often requires strong communication skills, familiarity with remote collaboration tools, and relevant certifications. However, some positions may require on-site presence for hardware setup or physical maintenance.

What is the best remote IT job to work remotely?

Remote IT jobs such as network administrator, cybersecurity analyst, and systems engineer are highly suitable for remote work due to their reliance on digital tools and remote access. These roles often require technical skills, certifications, and familiarity with remote collaboration platforms, making them well-suited for a remote work environment.
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What job categories do people searching Remote It jobs in Keystone, SD look for?

The top searched job categories for Remote It jobs in Keystone, SD are:

What cities near Keystone, SD are hiring for Remote It jobs?

Cities near Keystone, SD with the most Remote It job openings:

Remote It jobs near you
Infographic showing various Remote It job openings in Keystone, SD as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,848 per year, or $25.4 per hour.

IT Support Analyst I

National American University

Rapid City, SD • Remote

Full-time

Posted 4 days ago

Job description

INFORMATION TECHNOLOGY SUPPORT ANALYST I

Position Description


Summary

The IT Support Analyst I provides remote Tier 0/1 technical assistance to university students, faculty, and staff. As a first point of contact, this position responds to support requests, records and triages incidents, resolves common access, software, device, and connectivity issues, and escalates requests that require advanced or on-site support. Support includes guidance for student and faculty-owned devices (BYOD) and remote support for university-issued staff computers. The position delivers patient, accessible service and protects university information in accordance with university policies, procedures, and values.


Minimum Qualifications

The IT Support Analyst I must satisfy the following minimum qualifications:

  1. High school diploma or equivalent; relevant education, technical training, customer service experience, or IT support experience may be considered; and
  2. Basic familiarity with Windows and/or macOS, web browsers, Microsoft 365 applications, and common mobile devices, with the ability to learn university systems and support procedures.


Skills and Attributes

The IT Support Analyst I must demonstrate customer service, empathy, active listening, clear verbal and written communication, basic technical troubleshooting, sound judgment, attention to detail, and effective time management. The position requires the ability to explain technical steps to users with varied experience levels, work independently in a remote environment, follow documented procedures, maintain accurate ticket records, protect confidential information, collaborate with teammates, and learn new systems and processes.


Essential Functions

The IT Support Analyst I performs the following essential functions:

Responds to support requests through approved channels, which may include phone, email, chat, and the service portal, and provides courteous remote assistance to students, faculty, and staff.

Verifies user information as required; records, categorizes, prioritizes, and updates incidents and service requests in the ticketing system; and communicates status and next steps.

Resolves common Tier 0/1 issues involving accounts and passwords, multifactor authentication, email, Microsoft 365, web browsers, university applications, basic network connectivity, and supported peripherals by using approved tools and knowledge resources.

Provides remote troubleshooting for university-issued staff computers. Guides students and faculty in connecting and configuring personally owned devices for supported university services within published BYOD standards; does not repair, administer, or guarantee personally owned equipment.

Recognizes issues that require escalation, including suspected security or privacy incidents and service outages; gathers relevant diagnostic information and routes tickets promptly to the appropriate support team.

Uses and contributes to knowledge-base articles, follows service desk procedures, participates in training and cross-training, and performs other duties appropriate to the position as assigned.


Required Work Hours

This is a remote, forty-hour-per-week position. Scheduled coverage may include daytime, evening, and weekend hours and may change based on university support needs. The employee must maintain a reliable internet connection and a work environment suitable for handling university information, consistent with university policy. Overtime may be required or permitted with prior approval.


Reporting and Supervisory Responsibilities

The IT Support Analyst I reports to the service desk or IT support manager, or another supervisor designated by the university.

  1. This position has no supervisory responsibilities.


Physical Requirements

The IT Support Analyst I must be able to communicate by phone and electronically, and to read, write, type, and use a computer and headset for extended periods. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


Travel

This is a remote position. Infrequent travel to a university location may be required for training, meetings, or operational needs.


Classification

  1. FLSA: Nonexempt
  2. IPEDS: Computer, Engineering, and Science

Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by the university at any time.


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