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Remote It Jobs in Exton, PA (NOW HIRING)

MSD

Specialist, Service Delivery/Management

North Wales, PA · Remote

$87K - $137K/yr

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new ... Provide onsite or remote access diagnoses and resolution of computer hardware and software problems.

Mondo

Network Security Engineer

Elsmere, DE · Remote

$107K - $146K/yr

Network Security Engineer, Remote (EST Preferred). Start date is ASAP for this Contract-to-Hire ... Support network security operations across corporate IT environments, with a focus on Palo Alto ...

Deloitte

Manager - ServiceNow

Philadelphia, PA · On-site +1

Master's degree in Computer Science, Cyber Security, Information Security, Engineering, or Information Technology #CyberServiceNow For individuals assigned and/or hired to work in Remote role ...

Collabera

Attorney Editor - PA

Philadelphia, PA · Remote

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... REMOTE JOB Position Details: Location: Work from home Job Title Business State Specialist - New ...

Comoto

Director, ERP

Philadelphia, PA · On-site +1

If remote, must be based in the United States.**** You are a seasoned ERP leader (JDE) who is ... Key partnerships -- Systems Operations / IT (production, CNC, and the cloud / OCI roadmap run in ...

Cycle Gear

Director, ERP

Philadelphia, PA · On-site +1

If remote, must be based in the United States.**** You are a seasoned ERP leader (JDE) who is ... Key partnerships - Systems Operations / IT (production, CNC, and the cloud / OCI roadmap run in ...

Comoto

Director, ERP

Philadelphia, PA · On-site +1

If remote, must be based in the United States.**** You are a seasoned ERP leader (JDE) who is ... Key partnerships - Systems Operations / IT (production, CNC, and the cloud / OCI roadmap run in ...

Mondo

Technical Analyst

Glenside, PA · Remote

$23 - $25/hr

Not eligible for visa sponsorship The Technical Analyst serves as a key member of the client's IT support team, delivering remote and on-site technical support across hardware and software solutions ...

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All JobsIt JobsRemote It JobsRemote It Jobs in Exton, PA

Remote It information

See Exton, PA salary details

$14

$26

$36

How much do remote it jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote it in Exton, PA is $26.71, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $32.02 per hour, depending on experience, location, and employer.

What are remote IT jobs?

Remote IT jobs are positions in the information technology field that allow professionals to work from locations outside of a traditional office, often from home. These roles include a wide range of specializations such as software development, technical support, network administration, cybersecurity, and IT project management. Remote IT jobs leverage digital communication and collaboration tools to enable employees to perform their duties efficiently from anywhere with internet access. This flexibility often leads to improved work-life balance and access to a broader job market for IT professionals.

What are remote IT jobs?

Remote IT jobs involve performing duties related to information technology from a remote location. These tech careers typically take two forms. First, remote IT workers may travel to a client’s site to provide face-to-face customer service or offer computer troubleshooting or repair help. Second, remote working may also mean performing IT tasks for a company over the internet instead of in the company’s offices. Remote IT professionals may have the same responsibilities for providing software support, database solutions, and other information technology services as IT workers who work in offices full-time.

What are some common challenges faced by remote IT professionals, and how can they be effectively managed?

Remote IT professionals often encounter challenges like communication barriers, time zone differences, and difficulty accessing on-site hardware. To manage these, it's important to establish clear communication channels with your team, use remote monitoring and management tools, and schedule regular check-ins. Building strong documentation practices and staying proactive with cybersecurity measures also help ensure smooth operations and collaboration.

What are the key skills and qualifications needed to thrive as a remote IT professional, and why are they important?

To thrive as a Remote IT professional, you need a solid background in computer systems, networking, troubleshooting, and often a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, VPNs, and cloud platforms such as AWS or Azure is typically required. Strong problem-solving, time management, and communication skills are vital for collaborating effectively and supporting users remotely. These skills and qualifications are crucial to ensure reliable technical support and maintain seamless IT operations in distributed work environments.

What is the difference between Remote IT vs Remote Network Technician?

AspectRemote ITRemote Network Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentRemote support, troubleshooting, software managementRemote network setup, monitoring, troubleshooting
Industry UsageIT service providers, tech companies, support desksTelecommunications, enterprise networks, ISPs

Remote IT professionals focus on software, hardware support, and general IT services remotely, while Remote Network Technicians specialize in network infrastructure, configuration, and troubleshooting. Both roles often require similar certifications and work environments but differ in technical focus and industry applications.

Can you work remotely as an IT?

Yes, many IT roles can be performed remotely, especially those involving software development, network support, cybersecurity, and help desk services. Remote work in IT often requires strong communication skills, familiarity with remote collaboration tools, and relevant certifications. However, some positions may require on-site presence for hardware setup or physical maintenance.

What is the best remote IT job to work remotely?

Remote IT jobs such as network administrator, cybersecurity analyst, and systems engineer are highly suitable for remote work due to their reliance on digital tools and remote access. These roles often require technical skills, certifications, and familiarity with remote collaboration platforms, making them well-suited for a remote work environment.
More about Remote It jobs

What are the most commonly searched types of It jobs in Exton, PA?

The most popular types of It jobs in Exton, PA are:

What job categories do people searching Remote It jobs in Exton, PA look for?

The top searched job categories for Remote It jobs in Exton, PA are:

What cities near Exton, PA are hiring for Remote It jobs?

Cities near Exton, PA with the most Remote It job openings:

Remote It jobs near you
Infographic showing various Remote It job openings in Exton, PA as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,556 per year, or $26.7 per hour.

Director of Technology, Customer Engagement Platforms - Washington DC, Philadelphia, Remote Optional

Amtrak

Philadelphia, PA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Amtrak rating

8.1

Company rating: 8.1 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

40th of 101 rated public transport

Job description

Your success is a train ride away!

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

Director of Technology, Customer Engagement Platforms" is essential to lead the endoflife (EOL) transition and PCI in-scope platform overhaul while enabling the organization's commercial and marketing ambitions. This role will drive the modernization of customer engagement capabilities, ensuring platforms are secure, compliant, and scalable to support seamless omnichannel experiences. By aligning technology with business goals, the Director will enhance personalization, improve data-driven decision-making, and accelerate campaign effectiveness-ultimately delivering a robust, future-ready ecosystem that supports revenue growth and strengthens customer relationships. Manage the associated budget and ensure optimal investment alignment with company priorities. Responsible for initiating, constructing, and maintaining applications. Accountable to both Business and Technology leadership. Maintain documentation and manage teams to facilitate effective communication among team members, business partners, and customers, ensuring value-driven outcomes.  

Open to DC & PHL remote open to travel to both HQ locations to host key stakeholder meetings. 

Essential Functions
  • The Director of Digital Technology (DT) Delivery for Customer Engagement Platforms is a senior technology leader responsible for the endtoend delivery of passenger engagement and communications platforms that support the full customer lifecycle across passenger rail-pretrip inspiration and planning, travelday communications, loyalty engagement, and postjourney retention.
  • Oversee multiple development and delivery teams building and operating highly available, realtime, and datadriven engagement platforms, including customer identity, personalization, loyalty, and marketing technology (MarTech) solutions. The leader partners closely with Commercial, Marketing, Customer Experience, Product, and Enterprise Architecture stakeholders to drive the engagement technology roadmap, ensure predictable delivery, and improve passenger acquisition, satisfaction, and lifetime value. 
  • This is a handson leadership role that combines delivery rigor, strong technical depth, and strategic thinking within a 24x7, operationally sensitive passenger rail environment. 
  • Manage end-to-end project delivery and stakeholder management for critical functional domains in Sales & Marketing, Train operations, and Corporate systems.
  • Develop and owns service offering definition and design, ensuring adoption within the IT service catalog.
  • Implement Cloud First, Mobile First, and Data Driven approach across Amtrak IT systems and services.
  • Lead development and deployment of applications in Cloud-based Platforms such as AWS, Azure, Salesforce, and MuleSoft.
  • Oversee service offerings, budgets, delivery teams, programs, and operations, ensuring alignment with customer expectations and organizational goals.
Minimum Qualifications
  • Bachelor's Degree or equivalent combination of education, training and/or relevant experience. 
  • Plus 11 years of relevant work experience with strong leadership, Agile deliver, MarTech expertise, and success in complex integrations.
Preferred Qualifications
  • Bachelor's Degree or equivalent combination of education, training and/or relevant experience. 
  • Plus 13 years of relevant work experience.
  • Supervisor experience of 5+ years managing a team of senior development resources 
  • Active AWS Certification/s
  • Deep understanding of clickstream and web tagging, Adobe and Google Analytics experience preferred
  • Experience with voice of customer platforms Medallia preferred
  • Experience with call center technologies and well versed with the CCaaS landscape with demonstrable experience of implementation oversite and AI capability implementation
  • Strong analytical acumen and drive a quantitative approach to decision making
  • Strong proponent to Non-Functional Requirements, engineering background preferred
  • Strong perspective with real work experience on customer engagement channel integrations to gain measurable improvements on Customer Experience
  • Demonstrable hands-on experience on technical and business strategy content creation and presentations
  • Experience in passenger rail, transportation, travel, or hospitality
  • Exposure to largescale transformations or platform consolidations
  • Experience supporting customer engagement platforms during service disruptions
  • Background in multiregion or national customer platforms 
Knowledge, Skills, and Abilities
  • Delivery & Execution Leadership: Own end-to-end delivery, lead agile teams, enforce governance, manage risks, and ensure production readiness for high-scale customer engagement platforms.
  • Customer Engagement Technology Roadmap & Strategy: Actively participate in a multi-year MarTech roadmap with cross-functional partners, balancing near-term impact with long-term scalability, modernization, and compliance.
  • Customer Engagement Platforms & Integrations: Oversee customer engagement platforms and ensure seamless, real-time integrations, high performance APIs, and reliable communications across channels and systems.
  • Stakeholder & Executive Partnership: Serve as a trusted advisor translating technical delivery into business outcomes, ensuring alignment with growth, engagement, and customer experience goals.
  • Team Leadership & Talent Development: Build and develop high-performing teams while fostering a culture of accountability, collaboration, and continuous improvement.
  • Technical & Domain Expertise: Demonstrate deep knowledge of CCaaS ecosystems, cloud and integration technologies, customer engagement platforms, and regulatory best practices.
  • Leadership Competencies: Exhibit strong delivery focus, influence, decision-making under ambiguity, clear communication, and a customer-centric systems mindset.
  • Success Metrics: Measure success through timely delivery, platform reliability, improved engagement metrics, reduced risk, and strong team performance. 

The salary/hourly range is $179,300.00 - $232,416.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position. 

Health and Wellbeing Financial and Retirement Work and Family Life Support Health, Dental, and Vision Insurance 401K with Employer Match Generous Paid Time Off  Wellness Programs Railroad Retirement Benefits Paid Caregiving Days and Backup Care Health Savings Account Public Service Student Loan Forgiveness Fertility and Family Building Benefits No-cost Personal Health Advocate Student Loan Assistance Adoption and Surrogacy Assistance Medical Plan Opt-out Credit Tuition and Education Reimbursement Paid Family Leave   Life Insurance Rail Pass Privileges   Short- and Long-term Disability Insurance Employee Assistance Program   No-cost Financial Advisor Sessions Commuter and Flexible Spending Accounts

Learn more about our benefits offerings here.

Requisition ID:166723

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.


Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.


In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.


Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.


Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

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About Amtrak

Sourced by ZipRecruiter

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Industry

Travel arrangement services

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1971

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