Bi-lingual Pharmacy Support Call Center Representative Contract Remote Role - Location (Open to ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
Bi-lingual Pharmacy Support Call Center Representative Contract Remote Role - Location (Open to ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
Bi-lingual Pharmacy Support Call Center Representative Contract Remote Role - Location (Open to ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
Bi-lingual Pharmacy Support Call Center Representative Contract Remote Role - Location (Open to ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
... IT, or federal government contracting environments. * Hands-on experience supporting InterSystems ... Remote Opportunity. VetsEZ is an equal opportunity employer. Qualified applicants will receive ...
... IT, or federal government contracting environments. * Hands-on experience supporting InterSystems ... Remote Opportunity. VetsEZ is an equal opportunity employer. Qualified applicants will receive ...
Bi-lingual Pharmacy Support Call Center Representative Contract Remote Role - Location (Open to ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
Bi-lingual Pharmacy Support Call Center Representative Contract Remote Role - Location (Open to ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
... are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
... are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
... are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
... are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
... are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
... are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center ... Document information specific to the resolution and escalate unresolved issues expeditiously to the ...
CompTIA A+ Tutor
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$25 - $40/hr
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CompTIA A+ Tutor
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Supporting the execution and continuous improvement of Circle's IT SOX compliance program ... Remote
Supporting the execution and continuous improvement of Circle's IT SOX compliance program ... Remote
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Customer Success Manager, SLED
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Large Bank Information Technology Internal Audit Senior Consultant (Temporary)
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Large Bank Information Technology Internal Audit Senior Consultant (Temporary)
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... Remote Travel Customer Support Specialist . In this role, you will assist clients with travel ... Respond to client questions and provide helpful travel information * Communicate with travel ...
... Remote Travel Customer Support Specialist . In this role, you will assist clients with travel ... Respond to client questions and provide helpful travel information * Communicate with travel ...
Sr. HCM Technology Analyst
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$83K - $106K/yr
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Sr. HCM Technology Analyst
Clearwater, FL · On-site
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Medical Records Coder II (REMOTE)
Clearwater, FL · On-site +1
$17.25 - $23/hr
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Medical Records Coder II (REMOTE)
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$17.25 - $23/hr
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Customer Success Manager, SLED
Tampa, FL · On-site +1
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Customer Success Manager, SLED
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HealthShare Engineer (Remote Opportunity)
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HealthShare Engineer (Remote Opportunity)
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HealthShare Engineer (Remote Opportunity)
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Financial Analyst & Portfolio Manager
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$75/hr
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Database Engineer (Remote Opportunity)
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Remote It Support information
See Spring Hill, FL salary details
$12.03 - $13.79
3% of jobs
$13.79 - $15.56
7% of jobs
$15.56 - $17.32
12% of jobs
$17.64 is the 25th percentile. Wages below this are outliers.
$17.32 - $19.08
16% of jobs
The median wage is $20.27 / hr.
$19.08 - $20.84
18% of jobs
$20.84 - $22.60
14% of jobs
$23.44 is the 75th percentile. Wages above this are outliers.
$22.60 - $24.36
12% of jobs
$24.36 - $26.12
8% of jobs
$26.12 - $27.88
5% of jobs
$27.88 - $29.65
3% of jobs
$29.65 - $31.41
2% of jobs
$12
$21
$31
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What is the difference between Remote It Support vs Remote Network Technician?
| Aspect | Remote It Support | Remote Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified, Network+ | Cisco CCNA, CompTIA Network+ |
| Work Environment | Help desk, troubleshooting end-user issues, remote support | Network infrastructure, configuring routers/switches, remote network monitoring |
| Industry Usage | IT service providers, tech support companies, internal IT teams | Telecommunications, enterprise networks, data centers |
Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.
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Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)
Tampa, FL • Remote
$18/hr
Full-time
Posted 22 days ago
IQVIA rating
8.1
Based on 53 frontline employees who took The Breakroom Quiz
62nd of 226 rated it services
Job description
Contract Remote Role - Location (Open to Remote US)
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
Role Purpose:
- Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
Job Responsibilities:
- Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
- Quickly assess the user's issue and provides first level support for problem resolution
- Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
- Recognize operational challenges and suggest recommendations to management, as necessary
- Ability to work 40 hours per week under moderate supervision
- Multiple shifts available:
9:00 am - 6:00 pm EST
10:00am - 7:00pm EST
11:00 am - 8:00pm EST
Minimum Education & Experience:
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Call center experience required (3+ years preferred)
- Experience in medical claim processing is a plus
- Bi-lingual (English/Spanish)
The pay range for this role is $18.00 per hour. To be eligible for this position, you must reside in the same country where the job is located.
IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
#LI-CES
#LI-Remote
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
About IQVIA
Sourced by ZipRecruiter
At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Durham, NC, US