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Remote It Support Jobs in Portland, ME (NOW HIRING)

Camesi Agency

Sales Manager Remote

Portland, ME · Remote

$80K - $120K/yr

Licensing and training support are provided. Key responsibilities: * Lead, coach, and motivate a ... Additional information: This role focuses on leading consultative sales of life and health ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Portland, ME

Remote It Support information

See Portland, ME salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote it support in Portland, ME is $26.01, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $29.42 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Portland, ME?

The most popular types of It Support jobs in Portland, ME are:

What are popular job titles related to Remote It Support jobs in Portland, ME?

For Remote It Support jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Portland, ME look for?

The top searched job categories for Remote It Support jobs in Portland, ME are:

What cities near Portland, ME are hiring for Remote It Support jobs?

Cities near Portland, ME with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Portland, ME as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,104 per year, or $26 per hour.

Remote Care Support Specialist - Hybrid

Maine Medical Center

Portland, ME • On-site, Remote

$21.97 - $29.28/hr

Full-time

Posted 3 days ago

New

Maine Medical Center rating

6.9

Company rating: 6.9 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

550th of 1,060 rated hospitals

Job description

Description
Nursing/Clinical Support
Req #: 86842
The Remote Care Support Specialist is a hybrid role that combines in-person and remote patient support to advance technology-enabled post-acute care programs. This position engages patients at the bedside prior to discharge, enrolling them in remote monitoring and virtual care services, and then continues support at home through virtual outreach, technical assistance, and ongoing encouragement. Working closely with clinical teams and care coordinators, the Remote Care Support Specialist helps drive patient engagement, reduce readmissions, and improve outcomes through compassionate communication and effective use of digital health tools.
Summary:
The Remote Care Support Specialist role supports technology-enabled post-acute care programs designed to reduce hospital readmissions and emergency department utilization. This role is responsible for meeting with eligible patients in person at the hospital bedside prior to discharge, enrolling them in remote patient monitoring (RPM) and other virtual care programs, and ensuring a smooth onboarding experience. Following discharge, the Remote Care Support Specialist continues to engage patients at home by providing tech support, remote navigation assistance, and ongoing encouragement to remain active participants in their care.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
  1. Education: High school diploma or equivalent.
  2. License/Certifications: Background as a Medical Assistant (MA), Certified Nursing Assistant (CNA), or Emergency Medical Technician (EMT) is required.
  3. Experience: Two years of experience in a health care setting in patient-facing healthcare roles with direct patient interaction.
  4. Additional Skills/Requirements Required: Comfort with digital health tools, smartphones/tablets, and basic technology troubleshooting. Excellent communication skills with the ability to explain technology in simple terms. Strong organizational skills and ability to manage multiple priorities independently. Demonstrated empathy, patience, and commitment to supporting patients across diverse backgrounds
  5. Additional Skills/Requirements Preferred: Experience with remote patient monitoring, virtual care, or chronic disease management programs. Bilingual or multilingual abilities. Familiarity with EHR documentation, patient engagement software, or monitoring dashboards.

Additional Information
MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.
We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.
The pay range for this position is $21.97 to $29.28 per hour.
Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).
In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.
If you have questions about this role, please contact [email protected]
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [email protected] .
Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.
Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

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