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Remote It Support Jobs in Addison, ME (NOW HIRING)

Remote It Support information

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$15

$27

$40

How much do remote it support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote it support in Addison, ME is $27.26, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $30.87 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What cities near Addison, ME are hiring for Remote It Support jobs?

Cities near Addison, ME with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Addison, ME as of June 2026, with employment types broken down into 100% Full Time. Highlights an 53% Physical, 2% Hybrid, and 45% Remote job distribution, with an average salary of $56,701 per year, or $27.3 per hour.

Director, Research Data Governance & Analytics

The Jackson Laboratory

Bar Harbor, ME • On-site, Remote

$136K - $228K/yr

Full-time

Re-posted yesterday


The Jackson Laboratory rating

8.6

Company rating: 8.6 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

19th of 120 rated laboratories


Job description

The Director of Research Data Governance & Analytics leads JAX's research and education data strategy and works closely with stakeholders to advance JAX data capabilities through the development and implementation of governance, use, and AI initiatives. Reporting to the Vice President of Research Administration, this position provides oversight and direction of data management standards, integrity, accessibility, and regulatory compliance throughout the data lifecycle and across the organization's research applications and systems ecosystem. Working closely with researchers and administrators, the Director plays a critical role in driving data-driven decision making at JAX.

Remote with travel as needed

Key Responsibilities (What you contribute):

  • Develop a research data framework in collaboration with stakeholders; create and execute a master research data project plan to implement data collection, operations, reporting, and analytics strategies.

  • Serve as the institutional official responsible for collaboration and coordination across IT, Security, Legal, Compliance, Research, Administration, and Services teams and partner with data-related committees, subject matter experts, and operations teams to implement research data management, including the optimal integration of tools, applications, and technology solutions throughout the research data ecosystem.

  • Facilitate stakeholder engagement to establish and maintain the research data governance infrastructure, policies, standards, and practices; collaborate with stakeholders to foster trust and shared responsibility for research data governance and management.

  • Develop standardized and consistent data governance policies, practices, and procedures that promote information sharing, collaboration, and innovation consistent with ethical, compliance, and security requirements; provide data requirement documents and resources, including, e.g., data definitions/ontologies, data lineage/provenance, workflows, metadata forms, data models, protocols, etc.

  • Promote a culture of data accuracy, transparency, and operational excellence within the research community; oversee the remediation, alignment, and rationalization of research data and metadata; provide oversight for sharing research data to ensure quality, traceability, and usability consistent with FAIR and CARE principles.

  • Prepare and maintain research data governance documentation; monitor emerging data and AI regulations; identify and mitigate risks related to data governance and management; support audits and assessments.

  • Lead the development of research analytics capabilities; define metrics and KPIs to assess research and educational outcomes, translating institutional strategy into measurable performance indicators aligned across programs and reporting requirements.

  • Define, manage, and advance information management principles, policies, programs; create or use tools to track, categorize, and inventory research data; identify data management metrics and design data quality scorecards to monitor and improve data integrity.

  • Establish requirements for reports, communications, and metrics dashboards, advise on the use of AI tools to contribute to continuous process improvements for data management and use across the research enterprise.

  • Develop and deliver outreach, education, and training programs to foster data literacy, integrity, and stewardship.

Knowledge, Skills, and Abilities (What you're good at):

  • 10 years of technical experience, ideally in data governance and management

  • BS degree required, master's preferred

  • 5 or more years of progressive leadership of enterprise-wide programs and/or cross-functional teams

  • Significant knowledge of data governance best practices, data management principles, data architecture, storage, and security requirements

  • Experience executing strategic plans that involved integrating complex, cross-functional processes and information

  • Strong analytical and problem-solving abilities and the ability to conduct independent data analysis

  • Knowledge of regulatory compliance and policy development and education

  • A strong commitment to a collaborative and inclusive decision making

  • Excellent oral and written communication skills, including the ability to explain technical concepts to non-technical audiences

Pay Range: $136,461 - $228,467 based on years of related experience

About JAX:

The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California),Japan andChina. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visitwww.jax.org.

EEO Statement:

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.


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