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Remote It Support Jobs in Hamilton, NJ (NOW HIRING)

Kalshi

IT Administrator

New York, NY · On-site +1

$80K - $90K/yr

Supporting a wide range of cloud workloads, including Exchange Online, SharePoint, and Jira ... About You You bring a strong foundation in IT systems and a passion for solving problems at scale.

ICF

Senior IT Delivery Project Manager

Trenton, NJ · On-site +1

$131K - $131K/yr

Must be based in New Jersey (remote) Ready to make a difference? Working at ICF means applying a ... Support business growth by identifying opportunities to expand ICF's capabilities, improve client ...

Theirc

IT Program Manager

New York, NY · Remote

$126K - $127K/yr

Remote-first flexibility - work from anywhere in the US as part of a truly global organization ... Support cost estimation, validate expenditure, and contribute to the annual budget planning process ...

International Rescue Committee

IT Program Manager

New York, NY · On-site +1

$126K - $127K/yr

Remote-first flexibility - work from anywhere in the US as part of a truly global organization ... Support cost estimation, validate expenditure, and contribute to the annual budget planning process ...

Cleerly

GRC/IT Compliance Analyst

New York, NY · On-site +1

$102K - $103K/yr

Cleerly's solutions are supported by more than a decade of performing some of the world's largest ... While we are mostly a remote company, travel is required for some team meetings and cross function ...

Ariel Partners

IT Specialist - Training

New York, NY · On-site +1

The project supports the implementation and ongoing enhancement of the ATLAS platform ... The IT Specialist - Training will support the NYC Department of Education's Special Education ...

TAL Healthcare

Remote Radiologist needed.

New York, NY · Remote

$500K/yr

Remote Musculoskeletal Radiologist Remote (Day Shift) Organization: WCMC - Level 1 Healthcare ... Hospital-provided workstation with 24/7 IT support Work Schedule & Case Volume: * Day Shift: 8:00 ...

TAL Healthcare

Remote Radiologist needed.

New York, NY · Remote

$500K/yr

Remote Musculoskeletal Radiologist Remote (Day Shift) Organization: WCMC - Level 1 Healthcare ... Hospital-provided workstation with 24/7 IT support Work Schedule & Case Volume: * Day Shift: 8:00 ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Hamilton, NJ

Remote It Support information

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How much do remote it support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote it support in Hamilton, NJ is $24.88, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $28.17 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What job categories do people searching Remote It Support jobs in Hamilton, NJ look for?

The top searched job categories for Remote It Support jobs in Hamilton, NJ are:

What cities near Hamilton, NJ are hiring for Remote It Support jobs?

Cities near Hamilton, NJ with the most Remote It Support job openings:

Remote It Support jobs near you

Technology Support Lead

Voice Systems Engineering, Inc

Feasterville Trevose, PA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Technology Support Lead
Voice Systems Engineering (VSE) is a dynamic organization driven by innovation and a shared passion for positively impacting people's lives. Specializing in advisor-based technology platforms, we operate across various service sectors, including psychic guidance and wellness, with our flagship brand, Psychic Source, leading the way.
Our vision at VSE centers on the belief that when talented individuals unite, possibilities become limitless. Rooted in a remote-first environment, we've cultivated a culture that embraces diversity, equity, work-life balance, and a true sense of belonging.
We are seeking a Technology Support Lead with a minimum of 3 years' experience to own the day-to-day resolution of technical issues surfaced through help desk tickets from both sides of our marketplace - customers and the advisors who serve them. This is a hands-on role for someone who wants to be deep in the technical weeds: reading through tickets and logs to improve user experience, tracing any root cause, and driving the update through the right internal team. You'll need a genuinely deep understanding of how our product works end-to-end, since tickets can originate from any part of the platform and from any user type.
You'll work cross-functionally with engineering, QA, and product teams to drive issues to resolution, and use ticket data to spot trends and advocate for the fixes that matter most. If you enjoy rolling up your sleeves, digging into root causes, and being the person who keeps things running (rather than managing a team), this role is built for you.
Required Skills & Qualifications
  • Experience triaging and resolving help desk tickets from diverse user groups (all users from a two-sided marketplace), determining root cause rather than just symptoms.
  • Experience identifying patterns and investigating issues across products to catch problems early,and escalate to QA/DEV/PROD teams until resolution, ensuring a reliable experience for all users from a two-sided marketplace.
  • Deep, demonstrated understanding of how a product or platform works technically, sufficient to diagnose issues without heavy reliance on other teams.
  • Experience leading root cause analysis on service disruptions, coordinating directly with engineering, QA, and product teams
  • Strong incident management skills, with the ability to lead cross-functional resolution efforts.
  • Project management skills; ability to organize cross-functional working sessions and track issues to closure.
  • Prior experience in technical support, IT operations, or support operations.
  • Strong analytical skills; comfortable using ticket/support data to identify trends and justify engineering priorities.
  • Excellent communication skills, with the ability to translate technical issues for both engineering and non-technical stakeholders.

Key Responsibilities
Ticket-Based Issue Resolution
  • Serve as the escalation point for helpdesk tickets from customers, advisors, and other outside user groups, diagnosing root cause using logs, tools, and platform knowledge.
  • Distinguish true product/system issues from user error or isolated incidents by applying deep product expertise.
  • Triage and route confirmed issues to the appropriate internal team, monitoring them through to resolution.

Root Cause Analysis (RCA) & Release Quality Ownership
  • Lead or assist RCA on major disruptions affecting customers or advisors, regardless of which product area they touch.
  • Monitor product release/change activity to correlate deployments with emerging ticket trends, treating clustered issues as possible regressions.
  • Act as an informal QA layer across customer- and advisor-facing tools.

Documentation & Training
  • Maintain deep, current working knowledge of core platform functionality.
  • Build and maintain troubleshooting documentation for internal teams, based on recurring ticket patterns.
  • Provide white-glove support for VIP users.

Cross-Functional Coordination & Data
  • Partner with internal departments to advocate for fixes to systemic or recurring issues surfaced through tickets.
  • Build and maintain SOPs and escalation procedures for ticket handling.
  • Use ticketing data to identify trends and help prioritize engineering investment.

Operations
  • Ownership and management of the IT ticketing system.
  • Routine helpdesk support tasks such as employee onboarding/offboarding, user account management, hardware troubleshooting, software licensing management, SaaS provisioning & administration, equipment purchasing & shipping, etc.

AtVSEthe well-being of our people comes first, and we have nurtured a culture that focuses on health and wellness, personal growth, and social responsibility. We celebrate diversity and are committed to creating an inclusive environment of belongingforall employees and applicants. We are an equal opportunity employer.
We offer an unlimited vacation policy and flexible work schedule, so you can prioritize your needs for whatever season of life you are in. Our comprehensive insurance programs include medical, dental, vision, and life. VSE employees also have access to a "wellness wallet" that will reimburse them for gym memberships, workout equipment, mindfulness apps, healthy food boxes, ergonomic workspace tools, and more.
We prioritize investment in our people by offering a tuition reimbursement program and plenty of opportunities to continue learning. We also help you plan for your future and beyond by offering a 401k match and access to expert financial advice.
This is aremote basedposition. You can learn more about life and work at VSE by visiting ushere.
We are currently inviting residents of Colorado, Florida, Massachusetts, New Jersey, Ohio, Pennsylvania, Tennessee, Texas, and Washington.
Salary Range:$85,000 - $115,000 per annum, depending on experience andexpertise. This figurerepresentsour good faith andreasonableestimate of the potential salary for this role. Salary and whole compensationpackage tobedeterminedby the candidate's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. We may offer a salary outside this range to an exceptional candidate.

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