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Remote It Support Jobs in Defiance, OH (NOW HIRING)

A-TEK Inc.

Health IT Business Analyst

Continental, OH · Remote

$125K - $135K/yr

This is a remote position requiring all work be performed in the continental United States. US ... Support Agile backlog development and user story creation. * Maintain requirements traceability ...

A-TEK Inc.

Health IT Data Scientist

Continental, OH · Remote

$110K - $120K/yr

... support strategic planning, and enhance healthcare decision-making across DHS Health IT initiatives. This is a remote position. US Citizenship is required for consideration. Ability to obtain and ...

A-TEK Inc.

Health IT Data Engineer

Continental, OH · Remote

$125K - $135K/yr

... supporting Health IT modernization initiatives. The successful candidate will work closely with ... This is a remote position requiring all work be performed in the continental United States. US ...

A-TEK Inc.

Health IT Data Analyst I

Continental, OH · Remote

$70K - $75K/yr

The Health IT Data Analyst will develop reports, dashboards, and analytical products that enable ... support data-driven decision-making. This is a remote position requiring all work be performed in ...

A-TEK Inc.

Technical Engineer III

Continental, OH · Remote

$145K - $154K/yr

This is a remote position requiring all work be performed in the continental United States. US ... Experience supporting Health IT or EHR modernization initiatives. * Knowledge of HL7, FHIR, and ...

Charlie Health

Licensed Mental Health Therapist

Lima, OH · Remote

$50 - $60/hr

Dedicated operational, HR, and IT support * 24/7 Employee Assistance Program The Provider Experience at Charlie Health: * Flexibility: Work 100% remote from the comfort of your home - no commute, no ...

A-TEK Inc.

Senior Project Manager

Continental, OH · Remote

$140K - $150K/yr

A-TEK Inc is seeking a seasoned Senior Project Manager to support a federal customer in the ... Bachelor's Degree from an accredited institution in Information Technology, Computer Science ...

A-TEK Inc.

Senior .NET Developer

Continental, OH · Remote

$125K - $130K/yr

... IT services and solutions with a focus on emerging technologies. We specialize in supporting health ... This position is remote, supporting a client in Rockville, MD. The ability to obtain a public trust ...

A-TEK Inc.

Data Strategist

Continental, OH · Remote

$115K - $125K/yr

... supporting DHS Health IT initiatives. This position will collaborate with business leaders ... This is a remote position requiring all work be performed in the continental United States. US ...

Joveo

Paid Casino Tester- work-from-home

Montgomery, MI · Remote

$25/hr

Reel Edge is a gambling technology company focused on researching and improving online casino ... Fully remote -- work from home on a flexible schedule, 5 to 20 hours per week * Dedicated support ...

New

Joveo

Online Casino Tester

Morenci, MI · Remote

$25/hr

Reel Edge is a gambling technology company focused on researching and improving online casino ... Fully remote -- work from home on a flexible schedule, 5 to 20 hours per week * Dedicated support ...

New

Joveo

Paid Casino Tester- work-from-home

Jasper, MI · Remote

$25/hr

Reel Edge is a gambling technology company focused on researching and improving online casino ... Fully remote -- work from home on a flexible schedule, 5 to 20 hours per week * Dedicated support ...

New

Joveo

Online Casino Tester- work-from-home

Waldron, MI · Remote

$25/hr

Reel Edge is a gambling technology company focused on researching and improving online casino ... Fully remote -- work from home on a flexible schedule, 5 to 20 hours per week * Dedicated support ...

New

Transcend

Partner, Product and UX Lead

Continental, OH · On-site +1

... and Tech & Information lead) * Help build a practice of experience design/UX at Transcend ... These tools support shared sense-making and help teams develop a revised Portrait of a Graduate ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Defiance, OH

Remote It Support information

See Defiance, OH salary details

$12

$22

$33

How much do remote it support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote it support in Defiance, OH is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.96 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What job categories do people searching Remote It Support jobs in Defiance, OH look for?

The top searched job categories for Remote It Support jobs in Defiance, OH are:

What cities near Defiance, OH are hiring for Remote It Support jobs?

Cities near Defiance, OH with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Defiance, OH as of August 2026, with employment types broken down into 81% Full Time, 7% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,693 per year, or $22.9 per hour.

Health IT Business Analyst

A-TEK Inc.

Continental, OH • Remote

$125K - $135K/yr

Full-time

Re-posted 2 hours ago

Job description

The Health IT Business Analyst II will serve as the liaison between Government stakeholders and technical teams by gathering business requirements, documenting processes, supporting system modernization efforts, and ensuring technical solutions align with business objectives. This is a remote position requiring all work be performed in the continental United States. US Citizenship is required for consideration for this position.

Essential Responsibilities

  • Elicit, analyze, document, and validate business and functional requirements.
  • Facilitate stakeholder interviews, workshops, and requirements sessions.
  • Develop business process models, workflow diagrams, and use cases.
  • Perform gap analyses and recommend process improvements.
  • Support Agile backlog development and user story creation.
  • Maintain requirements traceability throughout the project lifecycle.
  • Coordinate User Acceptance Testing (UAT) activities.
  • Prepare functional specifications and business documentation.
  • Collaborate with developers, engineers, and project managers throughout implementation.
  • Support organizational change management and training initiatives.
  • Develop reports and presentations supporting executive decision-making.

Minimum Qualifications

  • Bachelor's degree in Business, Information Systems, Healthcare Administration, or related discipline.
  • Minimum seven (7) years of business analysis experience.
  • Experience supporting federal IT modernization programs.
  • Experience documenting business and functional requirements.
  • Knowledge of Agile methodologies.
  • Excellent facilitation and communication skills.
  • Ability to obtain DHS Public Trust suitability.

Preferred Qualifications

  • CBAP certification.
  • Experience supporting Health IT or EHR initiatives.
  • Jira, Azure DevOps, or ServiceNow experience.
  • Experience supporting Federal healthcare organizations.

Compensation

Expected Salary Range: $125,000-$135,000 annually. Actual compensation will be determined based on experience, qualifications, geographic location (if applicable), and final contract funding.

This position is expected to support a federal customer. Employment is contingent upon contract award and successful completion of any required background investigation or security requirements.

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