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Remote It Support Jobs in Crofton, MD (NOW HIRING)

... IT Project Manager to join our team in supporting a high-profile federal program for the ... This position will be remote, however may be required to work on-site at CBO facilities without ...

IT Specialist

Washington, DC ยท On-site

$85K - $111K/yr

Support and maintain the Museum's systems consisting of network, hardware, software applications ... the Museum's Information Technology (IT) systems. * Serve as COTR for assigned contracts.

IT Quality Analyst - Remote

Washington, DC ยท On-site +1

$73K - $98K/yr

... supported, and empowered to be innovative and reach their full potential. Our inclusive, people ... As an IT Quality Analyst, you'll play a critical role in ensuring our software solutions meet the ...

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

Showing results 21-40

Remote It Support information

See Crofton, MD salary details

$14

$25

$37

How much do remote it support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote it support in Crofton, MD is $25.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.70 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Crofton, MD?

The most popular types of It Support jobs in Crofton, MD are:

What job categories do people searching Remote It Support jobs in Crofton, MD look for?

The top searched job categories for Remote It Support jobs in Crofton, MD are:

What cities near Crofton, MD are hiring for Remote It Support jobs?

Cities near Crofton, MD with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Crofton, MD as of August 2026, with employment types broken down into 79% Full Time, 9% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,733 per year, or $25.4 per hour.

Information Technology Professionals

Delmock Technologies Inc

New Carrollton, MD โ€ข On-site, Remote

Full-time

Re-posted 8 days ago


Job description

Description
Help us make our nation stronger! We are looking for talented IT professionals to help us support the IRS, our long-standing client, with their IT Modernization needs.
Seeking professionals to assist with Large Scale Systems Analysis, IT Project Management, Applications Software, Data Management, Network Services, Operating Systems, Policy & Planning, and Security.
  • Analyze the design and implementation of new information systems to help meet business requirements.
  • Consult to help refine and translate functional requirements into programming specifications, as well as test, debug and maintain software programs.
  • Develop & implement major systems to ensure the efficient acquisition, storage and retrieval of data.
  • Develop and implement IT projects, strategies, plans and procedures.
  • investment analysis and control, workforce planning and the development of project evaluation standards.
  • Monitor and manage project resources and activities and identify and analyze IT systems requirements and environments.
  • Use of configuration management tools and processes for software development.
  • Data mining, data warehousing and other data management applications.
  • Plan, design, develop, test, integrate and deploy Web-based applications that interface with existing hardware and software.
  • Install, configure, and maintain large operating systems, including mainframes, system servers and operating system software.

We are only able to consider candidates that have an IRS MBI Clearance (or have held one within the last two (2) years.)
Our Company:
We are a leading HUBZone business in Baltimore, known for delivering sophisticated IT and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations. Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team.
At Delmock Technologies Inc, DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact.
DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.