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Remote It Support Technician Jobs in Nevada (NOW HIRING)

Senior IT Project Manager

Carson City, NV · On-site +1

$135K - $175K/yr

United States Secret Fully remote Project/Program Management Overview GovCIO is currently hiring a ... Oversee planning, execution, and delivery of IT projects supporting Coast Guard enterprise systems ...

IT Team Lead

Las Vegas, NV · On-site +1

$50K - $55K/yr

Remote Schedule: Monday - Friday 8:00 am - 5:00 pm PST Salary: $50,000-$55,000 annually Bonus: This ... Mentor and support Tier 1 and Tier 2 technicians. * Monitor daily ticket flow, workload ...

We believe that innovation isn't just about technology--it's about the people, culture, and purpose ... Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the ...

What Youll Bring * 2 or more years of experience in telecommunications, IT support, or a related ... Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the ...

Prominence Health is seeking aManager of Application Development to join our team in a remote ... Proactively support integration and application needs to deliver the strategic initiatives ...

Prominence Health is seeking aManager of Application Development to join our team in a remote ... Proactively support integration and application needs to deliver the strategic initiatives ...

Prominence Health is seeking aManager of Application Development to join our team in a remote ... Proactively support integration and application needs to deliver the strategic initiatives ...

Lead Mission Control Technician

Las Vegas, NV · On-site +1

$42.20K - $54.70K/yr

We believe that innovation isn't just about technology--it's about the people, culture, and purpose ... remote, we offer the technology and support to keep teams connected and productive * Career ...

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Remote It Support Technician information

See Nevada salary details

$14

$25

$37

How much do remote it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote it support technician in Nevada is $25.53, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $28.89 per hour, depending on experience, location, and employer.

What Does a Remote IT Support Technician Do?

A remote IT support technician works from home to assist a business with software, hardware, computer systems, and networks. You typically answer questions from network or computer users over the phone or via the internet. Your duties include helping these employees or customers troubleshoot technical problems. During a support call or chat, you get information from the customer, define the issue, and provide a solution. Some remote IT support technicians have further maintenance responsibilities. For example, you may update software, communicate with employees to notify them of changes, and set up access for new workers.

What are the key skills and qualifications needed to thrive as a Remote IT Support Technician, and why are they important?

To thrive as a Remote IT Support Technician, you need strong problem-solving skills, knowledge of computer hardware and software, and a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and network troubleshooting applications is typically required. Exceptional communication, patience, and customer service skills help technicians effectively resolve user issues remotely. These skills ensure efficient technical support, minimize downtime, and maintain user satisfaction in a distributed work environment.

What are some common challenges faced by Remote IT Support Technicians and how can they be managed effectively?

Remote IT Support Technicians often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating technical solutions clearly to users with varying levels of tech proficiency. To manage these challenges, technicians rely on robust remote access tools, clear documentation, and effective communication skills. Staying organized and continuously updating technical knowledge also helps in providing prompt, efficient support and maintaining a positive user experience.

What is a Remote IT Support Technician?

A Remote IT Support Technician is a professional who provides technical assistance and troubleshooting services to users and organizations from a remote location. They help resolve hardware, software, and network issues by communicating with clients via phone, email, or remote desktop tools. Their responsibilities often include installing software, diagnosing and repairing technical problems, and guiding users through solutions. These technicians play a crucial role in maintaining the IT infrastructure and ensuring minimal downtime without having to be physically present on-site.

What is the difference between Remote It Support Technician vs Help Desk Technician?

AspectRemote It Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentRemote, client sites, or officeHelp desk, call center, or remote
Industry UsageIT services, tech support companiesIT support, customer service
Search IntentRemote IT support roles, technical troubleshootingHelp desk jobs, technical support

The main difference between a Remote It Support Technician and a Help Desk Technician lies in their scope and work environment. Remote It Support Technicians often handle complex technical issues remotely and may work in various settings, while Help Desk Technicians typically focus on initial support and troubleshooting via phone or chat. Both roles require similar certifications and are essential in IT support industries.

What are the most commonly searched types of It Support Technician jobs in Nevada? The most popular types of It Support Technician jobs in Nevada are:
What are popular job titles related to Remote It Support Technician jobs in Nevada? For Remote It Support Technician jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Remote It Support Technician jobs in Nevada look for? The top searched job categories for Remote It Support Technician jobs in Nevada are:
What cities in Nevada are hiring for Remote It Support Technician jobs? Cities in Nevada with the most Remote It Support Technician job openings:

Senior IT Project Manager

GovCIO

Carson City, NV • On-site, Remote

$135K - $175K/yr

Other

This job post has expired today. Applications are no longer accepted.


GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

111th of 204 rated it services


Job description

United States

Secret

Fully remote

Project/Program Management

Overview

GovCIO is currently hiring a Senior IT Project Manager to lead business intelligence and automation modernization for the U.S. Coast Guard (USCG). You will drive the migration of legacy systems to a modern data analytics stack, while overseeing enterprise Power Platform deployment. This position will be located within the United States and will be a full remote position with up to 25% travel.

Responsibilities

As a Senior IT Project Manager, you will serve as the primary driver for planning and delivering mission-critical IT projects that enhance Coast Guard operations. You will ensure projects are executed on time, within scope, and budget, while maintaining compliance with federal standards and promoting collaboration among stakeholders. Specifically, lead the Coast Guard’s migration of the legacy CGBI/COGNOS business intelligence system to a modern stack anchored in Qlik and integrated data pipelines (Confluent, Databricks), owning end‑to‑end project planning/execution, stakeholder engagement across C5I and the Office of Data & Analytics, and delivery of status reporting, RMF/ATO documentation, and change management for on‑time, on‑budget outcomes. Key responsibilities include:

  • Oversee planning, execution, and delivery of IT projects supporting Coast Guard enterprise systems and automation solutions (Power Apps, Power Automate, Power BI).

  • Develop and maintain project plans, schedules, budgets, and resource allocations in accordance with USCG governance processes.

  • Lead the delivery of Power Platform automation workflows, low‑code applications, and data integrations that support enterprise modernization and operational efficiency.

  • Coordinate cross‑functional teams, vendors, and stakeholders—including automation developers and solution architects—to ensure successful outcomes.

  • Identify and mitigate risks, manage issues, and implement change control throughout the project lifecycle, including governance of automation environments and data connectors.

  • Prepare and deliver executive-level briefings, dashboards, and performance metrics (including automation adoption metrics) to Coast Guard leadership.

  • Promote process improvement and implement best practices in project management methodologies (Agile, Waterfall, or hybrid), as well as best practices for scalable, secure Power Platform development.

Qualifications

Bachelor's (or equivalent) with 12+ years of experience.

Required Skills and Experience

  • Certifications: Project Management Professional (PMP) or equivalent federal project management certification.

  • Strong knowledge of project management frameworks and governance processes

  • Excellent communication and stakeholder engagement skills for executive briefings and team leadership

  • Ability to manage multiple priorities in a fast-paced, mission‑driven environment

  • Proficiency with project management tools such as MS Project and ServiceNow

  • Experience leading automation development projects, preferably using Microsoft Power Platform (Power Apps, Power Automate, Dataverse, Power BI)

  • Understanding of low‑code governance, solution lifecycle management, and secure design principles.

  • Own project tasking, deliverables, and timeline coordination across analytics, data integration, and legacy decommissioning workstreams. 1

  • Facilitate end‑to‑end data connection onboarding (Confluent/Qlik), clearing dependencies with network admins, policy teams, DBAs, change boards, and data owners/TPOCs. 1

  • Coordinate plans with C5I and ODA/DiD for ingesting data/metadata; communicate ingest prioritization to stakeholders. 1

  • Partner with ISSO(s) to document ATO impacts, update security documentation, and confirm integration success. 1

  • Maintain Issues/Actions/Risks trackers; run formal change management (benefit/impact analyses, approvals, artifact updates, resource realignment). 1

  • Act as SPOC with KO/COR/USCG PM; publish weekly and monthly reports and lead PMRs per the SOW

Clearance Required: Must have an active Secret clearance

Preferred Skills and Experience

  • Experience supporting U.S. Coast Guard or DHS programs highly desirable

  • Familiarity with cloud integration and IT governance frameworks

  • Strong analytical and problem‑solving abilities with a focus on continuous improvement

  • Experience managing low‑code development teams or implementing enterprise automation strategies

  • Knowledge of Power Platform Center of Excellence (CoE) standards and automation monitoring techniques.

Posted Salary Range

USD $135,000.00 - USD $175,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

  • During the Interview Process

  • Virtual video interview conducted via video with the hiring manager and/or team

  • Camera must be on

  • A valid photo ID must be presented during each interview

  • During the Hiring Process

  • Enhanced Biometrics ID verification screening

  • Background check, to include:

  • Criminal history (past 7 years)

  • Verification of your highest level of education

  • Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

  • Employee Assistance Program (EAP)

  • Corporate Discounts

  • Learning & Development platform, to include certification preparation content

  • Training, Education and Certification Assistance*

  • Referral Bonus Program

  • Internal Mobility Program

  • Pet Insurance

  • Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.