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Remote It Support Technician Associate Jobs (NOW HIRING)

Connection

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IT Help Desk Support Technician- PART TIME

San Antonio, TX · Remote

$38 - $40/hr

Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be determined ...

U.S. Courts

IT Support Technician I

Phoenix, AZ · On-site +1

$51K - $83K/yr

The IT Support Technician I provides end-user support, technical assistance, and routine systems maintenance for court unit staff. The Incumbent installs and configures computer hardware and software ...

WheelHouse IT

Support Technician - Remote

$18 - $20/hr

... IT support and customer service to businesses nationwide. We are seeking a motivated and customer ... technicians and engineers when escalation is required. Responsibilities * Provide remote support ...

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in the U.S. without sponsorship or visa.** Our Client is seeking a Senior IT Support Specialist to ...

We Vote

IT System Support Technician

Oakland, CA · On-site +1

$24.75 - $34/hr

We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact. For more information, view The Role of the IT System Support Technician Within WeVote ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Baltimore, MD · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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Remote It Support Technician Associate information

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How much do remote it support technician associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote it support technician associate in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Remote It Support Technician Associate vs Remote Help Desk Technician?

AspectRemote It Support Technician AssociateRemote Help Desk Technician
Required CertificationsCompTIA A+, Network+ (often)CompTIA A+, Help Desk certifications (sometimes)
Work EnvironmentRemote, technical support for hardware/software issuesRemote, customer service-focused support for end-users
Employer & Industry UsageIT departments, MSPs, tech companiesIT support centers, corporate help desks, MSPs

The Remote It Support Technician Associate and Remote Help Desk Technician roles both involve remote technical support, but the associate role typically emphasizes hardware and software troubleshooting with a focus on technical skills, while the help desk role often centers on customer service and end-user support. Both roles require similar certifications and are common in IT support environments.

What cities are hiring for Remote It Support Technician Associate jobs?

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What states have the most Remote It Support Technician Associate jobs?

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Remote It Support Technician Associate jobs near you

IT Help Desk Support Technician- PART TIME

Connection

San Antonio, TX • Remote

$38 - $40/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

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Job description

Job Title: Part-Time IT Support Technician (Remote)

Location: 100% Remote (U.S.)

Duration: Contract (Up to 12 Months)

Schedule: Part-Time, 20 hours per week. The exact schedule will be determined with the hiring manager, but hours will be worked during standard business hours (approximately 4 hours per day).

Pay Rate: $38–40/hour

Position Overview

We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 employees. This role is ideal for a self-sufficient IT professional who enjoys working directly with end users, troubleshooting technical issues, and delivering exceptional customer service.

As the primary point of contact for desktop support, you will handle a variety of hardware and software issues while partnering with an escalation team for more complex networking and infrastructure-related incidents.

Responsibilities

  • Own day-to-day helpdesk and endpoint support across Microsoft 365, devices, applications, and connectivity.
  • Manage user accounts, groups, MFA, permissions, shared mailboxes, and secure access.
  • Support new hire onboarding from laptop ordering through full system access enablement.
  • Troubleshoot independently and explain root cause clearly (Tier 1/Tier 2 only)
  • Support a small-company environment where the role requires both hands-on execution and proactive operational improvement.
  • Help users adopt tools and technologies in a practical, business-friendly way.

Responsibilities:

  • 4+ years experience
  • Own day-to-day helpdesk and endpoint support across Microsoft 365, devices, applications, and connectivity.
  • Manage user accounts, groups, MFA, permissions, shared mailboxes, and secure access.
  • Support new hire onboarding from laptop ordering through full system access enablement.
  • Troubleshoot independently and explain root cause clearly (Tier 1/Tier 2 only)
  • Support a small-company environment where the role requires both hands-on execution and proactive operational improvement.
  • Help users adopt tools and technologies in a practical, business-friendly way.

Systems and Tools Knowledge:

  • Microsoft knowledge
    • M365 applications
    • Azure tenant
  • IT Policy and Security Management (general knowledge, not advanced)
  • iPhones/iOS
  • Intune Device Management

Company Description

Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology. The Connection brand includes Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions, which provide IT solutions and services to SMB, enterprise, and public sector markets. Connection holds hundreds of certifications with top vendors and offers expertise across multiple technology areas, delivering solutions to customers in over 174 countries.