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Remote It Support Technician Associate Jobs in Florida

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

CFS

IT Manager

Tampa, FL · Remote

$110K - $130K/yr

Location: 100% Remote Job Overview: Seeking a hands-on IT Manager to lead an internal technology operations and support team. This role is responsible for ensuring reliable, secure, and scalable ...

CFS

IT Manager

Tampa, FL · Remote

$115K - $130K/yr

... paced, remote environment. This hands-on leadership role is responsible for overseeing IT support, infrastructure, systems administration, hardware, networking, asset management, and technology ...

Spearmint Energy

Corporate IT Administrator

Miami, FL · On-site +1

Role: Corporate IT Administrator Location: Miami, Florida Apply: www.spearmintenergy.com / joinus ... remote support of the Eden Prairie office. Collaboration and Governance: * Partner with the ...

Lennar

IT Technician II

Tallahassee, FL · On-site +1

The IT Technician II provides software-specific application support, loan process guidance, and ... Provide timely, accurate, and professional support to associates, managers, executives, and subject ...

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools ... Certifications such as MCA or MCE in Microsoft Azure platforms, and/or Google IT Support ...

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Remote It Support Technician Associate information

What is the difference between Remote It Support Technician Associate vs Remote Help Desk Technician?

AspectRemote It Support Technician AssociateRemote Help Desk Technician
Required CertificationsCompTIA A+, Network+ (often)CompTIA A+, Help Desk certifications (sometimes)
Work EnvironmentRemote, technical support for hardware/software issuesRemote, customer service-focused support for end-users
Employer & Industry UsageIT departments, MSPs, tech companiesIT support centers, corporate help desks, MSPs

The Remote It Support Technician Associate and Remote Help Desk Technician roles both involve remote technical support, but the associate role typically emphasizes hardware and software troubleshooting with a focus on technical skills, while the help desk role often centers on customer service and end-user support. Both roles require similar certifications and are common in IT support environments.

What are the most commonly searched types of Remote It Support Technician jobs in Florida?

The most popular types of Remote It Support Technician jobs in Florida are:

What cities in Florida are hiring for Remote It Support Technician Associate jobs?

Cities in Florida with the most Remote It Support Technician Associate job openings:

Remote It Support Technician Associate jobs near you

IT Support Supervisor

Revel Staffing

Tampa, FL • Remote

$85K - $115K/hr

Full-time

Posted 23 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success.

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ensure employees are prepared to use business and clinical applications effectively while maintaining system stability, data accuracy, security, and regulatory compliance.

The ideal candidate is an organized, service-focused leader who can manage competing priorities, improve support processes, develop employees, and collaborate effectively with clinical, operational, and technical teams.

Key Responsibilities
  • Lead, coach, and develop a remote team of IT training and application support specialists
  • Assign workloads, manage schedules, establish priorities, and monitor team performance
  • Oversee the development, configuration, testing, and delivery of IT and healthcare application training programs
  • Ensure new and existing employees receive consistent, accurate, and engaging technology training
  • Support application readiness, system stability, data integrity, and end-user adoption
  • Coordinate support and training activities for system implementations, upgrades, workflow changes, and organizational initiatives
  • Partner with clinical, operational, compliance, and technical leaders to identify training and support needs
  • Maintain and improve training materials, standard operating procedures, knowledge-base articles, workflows, and technical documentation
  • Review recurring support issues and identify opportunities to improve processes, reduce errors, and strengthen the end-user experience
  • Track team performance, service levels, training completion, support trends, and other operational metrics
  • Promote a service-first culture centered on accountability, professionalism, collaboration, and continuous improvement
  • Ensure all support and training activities comply with HIPAA requirements, privacy standards, security policies, and organizational procedures
  • Escalate complex application, system, security, or workflow concerns to the appropriate technical or operational teams
  • Perform additional IT leadership and support responsibilities as assigned
Required Qualifications
  • High school diploma or equivalent
  • At least two years of experience in IT operations, application support, technical training, healthcare technology, or a related field
  • Previous experience leading employees, coordinating team workloads, or serving in a senior or supervisory capacity
  • Current HIPAA compliance training or credential
  • Working knowledge of healthcare applications, IT support workflows, data integrity, and end-user training practices
  • Experience supporting remote employees and distributed teams
  • Strong leadership, communication, organization, documentation, and problem-solving skills
  • Ability to manage multiple priorities and respond effectively in a fast-paced environment
  • Ability to communicate technical information clearly to users with varying levels of technical knowledge
  • Ability to collaborate effectively with clinical, operational, compliance, and technical stakeholders