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Remote It Support Engineer Jobs in Chicago, IL (NOW HIRING)

paradigm

IT Data Engineer III - Remote

Lombard, IL · Remote

$112K - $135K/yr

We are seeking a full-time, remote Data Engineer III position ... This role supports the continued proliferation of data-driven decision-making throughout Paradigm ...

Paradigm

IT Data Engineer III - Remote

Lombard, IL · On-site +1

$115K - $140K/yr

We are seeking a full-time, remote Data Engineer III position ... This role supports the continued proliferation of data-driven decision-making throughout Paradigm ...

paradigm

IT Data Engineer III - Remote

Lombard, IL · Remote

$112K - $135K/yr

We are seeking a full-time, remote Data Engineer III position ... This role supports the continued proliferation of data-driven decision-making throughout Paradigm ...

Withum

IT Service Analyst I

Lincolnshire, IL · On-site +1

$65K - $70K/yr

Under supervision of the Senior IT Services Manager, the Service Technician provides first and ... Delivering remote support to users throughout the Firm via phone, email, chat or our remote support ...

K2services

Director of Information Security

Chicago, IL · Remote

$150K - $200K/yr

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable ... Manage a team of security engineers delivering managed security operations, incident response ...

Zero Hash

Senior Technical Support Engineer

Chicago, IL · On-site +1

Solid understanding of blockchains, cryptography, web3 technologies, and digital asset market ... information regarding a particular role(s). Please include with your email the city you reside (or ...

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All JobsIt Support Engineer JobsRemote It Support Engineer JobsRemote It Support Engineer Jobs in Chicago, IL

Remote It Support Engineer information

See Chicago, IL salary details

$17

$41

$70

How much do remote it support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote it support engineer in Chicago, IL is $41.07, according to ZipRecruiter salary data. Most workers in this role earn between $30.48 and $48.03 per hour, depending on experience, location, and employer.

How does a remote IT support engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a remote IT support engineer?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a remote IT support engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
What are the most commonly searched types of It Support Engineer jobs in Chicago, IL? The most popular types of It Support Engineer jobs in Chicago, IL are:
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,430 per year, or $41.1 per hour.

Field Technician / Remote Tech Hybrid

Andromeda Technology Solutions

Lockport, IL • On-site, Remote

$19.75 - $27/hr

Full-time

Re-posted 2 days ago

Job description

Job Description 

Andromeda is seeking talented self-starters who are driven to complete tasks thoroughly. As a vital member of our 10–12-person service department, you will troubleshoot client issues both remotely and on-site, as assigned by the Dispatcher. Your role involves efficiently restoring clients' functionality while upholding excellent customer service standards. We're looking for a versatile tech enthusiast who thrives in teamwork and seeks continuous learning opportunities. 

About You 

  • Experience: Minimum 1 year in an MSP or corporate IT environment. 

  • Skills: Proficient in IT areas such as PCs, laptops, servers, routers, Microsoft Server Operating Systems, Microsoft Workstation Operating Systems (Windows 7 to Windows 11), Microsoft Office, QuickBooks, Adobe software (Tech Support), hardware, software, and devices for layers 1, 2, and 3. Experience with Microsoft Azure and Office 365 is a plus. 

  • Location: Must be near Lockport, IL, to work from our office. 

Your Team 

You'll collaborate closely with: 

  • 2 Field Techs 

  • 4 Remote Techs 

  • 2 Escalation Techs/Team Leads 

  • 1 Dispatcher/Coordinator 

Responsibilities 

Your contributions will include: 

  • Conducting scheduled appointments at client sites. 

  • Working on tickets remotely. 

  • Collaborating with team members on resolving tickets. 

About Us 

  • Company: A 30-year-old technology service firm with a dedicated team of nearly 50

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