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Remote It Infrastructure Project Manager Jobs in New York

Matrix Global

IT Support Specialist

Jersey City, NJ · On-site +1

... infrastructure, network, or office technology projects. * Knowledge of SaaS management platforms ... Remote: Monday and Friday Part-Time Option * 3 days per week * Onsite: Tuesday-Thursday Additional ...

My IT Crew

Senior Infrastructure Project Engineer

Brooklyn, NY · On-site +1

$104K - $135K/yr

... Remote Department: Project Team Reports to: Project Manager Job Summary: The Senior Infrastructure Project Engineer is responsible for designing, planning, and delivering complex IT projects that ...

My IT Crew

Senior Infrastructure Project Engineer

Brooklyn, NY · Remote

$101K - $132K/yr

... Remote Department: Project Team Reports to: Project Manager Job Summary: The Senior Infrastructure Project Engineer is responsible for designing, planning, and delivering complex IT projects that ...

1 point system

Data Center Program Manager

New York, NY · Remote

$123K/yr

Work within a Program Office structure working closely with a Director of PMO, Operations and Infrastructure managers, technology integrators and IT team members to ensure quality and timely project ...

Pivotal Health

IT Support Specialist

New York, NY · Remote

$110K - $130K/yr

Deliver in-office, hands-on IT support and remote support for distributed employees * Manage ... Maintain core IT infrastructure and endpoint hardware Video Conferencing & AV * Support Zoom ...

MLabs

Tech Ops Manager

New York, NY · Remote

$80K - $150K/yr

Remote Operations: Proven experience managing IT infrastructure and logistics for a distributed, remote-first global workforce. * Compliance Standards: Strong knowledge of cybersecurity best ...

Inspiroz

Service Delivery Manager

New York, NY · Remote

... IT infrastructure services, and affordable, fully-staffed 24/7/365 IT support and remote ... Collaboration with Remote MST / Infrastructure / Projects Teams * Act as the operational bridge ...

Voltera Power

Corporate IT Manager

New York, NY · Remote

$130K - $160K/yr

To forge that future, Voltera develops, owns, and operates the infrastructure that enables ... Own and complete the ongoing SaaS domain-migration project (Revel domain →Voltera domain ...

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Remote It Infrastructure Project Manager information

How does a remote IT infrastructure project manager effectively coordinate with distributed teams to ensure project milestones are met?

A Remote IT Infrastructure Project Manager relies heavily on clear communication, regular virtual meetings, and collaborative project management tools to coordinate with teams spread across different locations. They typically use platforms like Microsoft Teams or Slack for daily check-ins and employ project tracking software such as Jira or Asana to monitor progress and address issues promptly. Establishing well-defined processes and setting clear expectations helps mitigate the challenges of time zone differences and ensures that all team members remain aligned toward achieving project milestones.

What does a remote IT infrastructure project manager do?

A Remote IT Infrastructure Project Manager oversees the planning, execution, and delivery of technology infrastructure projects while working from a remote location. This includes coordinating teams, managing timelines and budgets, ensuring compliance with company standards, and communicating with stakeholders. They are responsible for implementing and upgrading systems such as networks, servers, and cloud solutions, ensuring that projects are completed efficiently and securely.

What is the difference between Remote It Infrastructure Project Manager vs Remote Network Engineer?

AspectRemote It Infrastructure Project ManagerRemote Network Engineer
CertificationsPMP, ITIL, CompTIA Project+CCNA, CCNP, CompTIA Network+
Work EnvironmentProject planning, coordination, stakeholder communicationNetwork design, troubleshooting, implementation
Industry UsageIT service providers, corporate IT departmentsTelecom, data centers, enterprise networks

The Remote It Infrastructure Project Manager focuses on overseeing IT projects, coordinating teams, and managing timelines, while the Remote Network Engineer specializes in designing, implementing, and maintaining network systems. Both roles often require similar certifications and are common in IT service environments, but their core responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a remote IT infrastructure project manager, and why are they important?

To excel as a Remote IT Infrastructure Project Manager, you need a solid background in IT infrastructure, project management methodologies, and a bachelor's degree in a relevant field such as information technology or computer science. Familiarity with project management tools like Jira, MS Project, or Asana, as well as certifications such as PMP or ITIL, is typically required. Exceptional communication, leadership, and problem-solving skills are vital for coordinating remote teams and managing stakeholder expectations. These competencies ensure seamless project execution, risk mitigation, and successful delivery of IT infrastructure solutions in a distributed work environment.
What are popular job titles related to Remote It Infrastructure Project Manager jobs in New York? For Remote It Infrastructure Project Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Remote It Infrastructure Project Manager jobs in New York look for? The top searched job categories for Remote It Infrastructure Project Manager jobs in New York are:
What cities in New York are hiring for Remote It Infrastructure Project Manager jobs? Cities in New York with the most Remote It Infrastructure Project Manager job openings:
Remote It Infrastructure Project Manager jobs near you
Infographic showing various Remote It Infrastructure Project Manager job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

IT Support Specialist

Matrix Global

Jersey City, NJ • On-site, Remote

Full-time

Posted 27 days ago

Job description

Description
IT Support Specialist (Onsite/Hybrid)
Position Overview
We are seeking an experienced IT Support Specialist to provide onsite and remote operational IT support within a fast-paced technology environment. This role is responsible for ensuring seamless day-to-day IT operations, supporting employees, managing endpoint devices, facilitating onboarding and offboarding processes, and maintaining office technology infrastructure.
The ideal candidate will serve as the primary onsite IT resource, collaborating closely with global IT, Security, Infrastructure, and Engineering teams to deliver exceptional technical support and operational continuity.
Key Responsibilities
Onsite IT Support & Employee Operations
  • Provide onsite IT support for approximately 120+ office-based employees.
  • Troubleshoot hardware, software, SaaS applications, conferencing systems, printers, and office technology issues.
  • Deliver responsive technical support to employees and executives.
  • Support onboarding and offboarding activities, including:Device preparation and deployment
  • User account setup and configuration
  • Equipment assignment and collection
  • Access and permissions support
  • Ensure operational continuity for employee IT services.

Endpoint & Identity Management
  • Support and maintain MacOS and Windows environments.
  • Deploy, enroll, patch, troubleshoot, and maintain endpoint devices using:Kandji
  • Microsoft Intune
  • Manage user lifecycle operations, including:Account provisioning and deprovisioning
  • Access management
  • Permission administration
  • Identity-related troubleshooting
  • Provide support for:Google Workspace
  • Okta
  • Cato VPN
  • Zoom

Office Infrastructure & Technology Support
  • Support office technology and infrastructure, including:Wireless networking
  • Conference rooms and collaboration technologies
  • Zoom Rooms and Neat devices
  • Audio/Visual systems
  • Printers and peripherals
  • Employee hardware and office technology equipment
  • Perform onsite troubleshooting and issue resolution.
  • Coordinate with vendors, service providers, and internet service providers when needed.
  • Ensure office technology readiness and uninterrupted business operations.

Project & Infrastructure Support
  • Participate in IT infrastructure and operational projects.
  • Assist with:Office relocations and expansions
  • Network infrastructure deployments
  • Data center setup and support
  • Hardware refresh and rollout initiatives
  • Office cabling and technology installations
  • Support occasional after-hours maintenance activities when required.

Collaboration & Reporting
  • Work closely with internal IT, Infrastructure, Security, and Engineering teams.
  • Escalate and coordinate complex technical issues as needed.
  • Maintain clear communication regarding incidents, support requests, and operational activities.
  • Track and manage work through ticketing and project management platforms such as Jira, SuperOps, monday.com, or similar tools.
  • Follow established IT operational procedures, standards, and documentation.

Required Qualifications
  • 5+ years of experience in onsite IT support, desktop support, or corporate IT operations.
  • Strong hands-on experience supporting MacOS and Windows environments.
  • Experience administering and supporting:Kandji
  • Microsoft Intune
  • Google Workspace
  • Okta
  • Cato VPN
  • Strong troubleshooting and problem-solving skills.
  • Experience supporting office infrastructure, end-user devices, and collaboration technologies.
  • Excellent customer service and communication skills.
  • Ability to work independently while collaborating effectively with distributed global teams.

Preferred Qualifications
  • Experience supporting high-growth technology, fintech, or SaaS organizations.
  • Familiarity with Fortinet and UniFi/Ubiquiti networking environments.
  • Experience managing onboarding and offboarding processes.
  • Experience supporting infrastructure, network, or office technology projects.
  • Knowledge of SaaS management platforms such as Torii or similar tools.
  • Experience with office relocations, data center operations, and network implementations.

Technical Environment
  • MacOS
  • Windows
  • Kandji
  • Microsoft Intune
  • Google Workspace
  • Okta
  • Cato VPN
  • Zoom & Zoom Rooms
  • Neat Devices
  • Jira
  • SuperOps
  • monday.com
  • Fortinet (Preferred)
  • UniFi/Ubiquiti (Preferred)

Work Arrangement
Full-Time Option
  • 5 days per week
  • Onsite: Tuesday-Thursday
  • Remote: Monday and Friday

Part-Time Option
  • 3 days per week
  • Onsite: Tuesday-Thursday

Additional Information
  • Occasional evening or weekend support may be required.
  • This position requires a hands-on, customer-focused professional who thrives in a dynamic and fast-paced environment.
  • The successful candidate will work closely with global IT, Infrastructure, Security, and Engineering teams to ensure a seamless technology experience for employees.

Matrix is a global, dynamic, and fast-growing technology services and consulting company with over 17,000 employees worldwide. Founded in 2001, Matrix has grown through significant organic expansion and strategic acquisitions, executing some of the largest and most impactful technology projects in the market.
We specialize in the design, development, and implementation of advanced technologies, software solutions, and digital products. Our services include infrastructure and consulting, IT outsourcing and offshore delivery, training and assimilation programs, and acting as a trusted implementation and delivery partner for the world's leading software vendors.
With deep expertise across both the private and public sectors-spanning Finance, Telecom, Healthcare, Hi-Tech, Education, Defense, and Security-Matrix serves a strong customer base in Israel alongside a continuously expanding global client portfolio.
At Matrix, our people are at the heart of our success. We are a community of talented, creative, and dedicated professionals who are passionate about innovation and excellence. We actively attract, develop, and retain top talent, recognizing that every employee's contribution is critical to our continued growth and future success.
Matrix's success is built on a challenging and engaging work environment, competitive compensation and benefits, and meaningful career development opportunities. We foster a diverse, inclusive culture that encourages collaboration, continuous learning, and growth-together.
Join the winning team. Be challenged, grow your career, and enjoy the journey in a highly respected global organization.
To learn more, visit: www.matrix-ifs.com
EQUAL OPPORTUNITY EMPLOYER: Matrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Matrix is committed to the principle of equal employment opportunity for all employees, providing employees with a work environment free of discrimination and harassment. All employment decisions at Matrix are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in our locations. Matrix will not tolerate discrimination or harassment based on any of these characteristics. Matrix encourages applicants of all ages.

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