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Remote It Help Desk Spanish Jobs in Richardson, TX

Mendocino Farms

IT HELP DESK TECHNICIAN

Plano, TX · On-site +1

$50K - $60K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: Dallas, TX (Plano ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Fort Worth, TX · Remote

$45K - $65K/yr

... in SPANISH or FRENCH is a plus - Familiar with ITIL, COPC and/or Six Sigma - Familiar with any of ... We are committed to delivering superior IT support and giving our team members the tools and ...

United IT Solutions

IT Business Analyst

Irving, TX · Remote

Role: IT Business Analyst Location: Remote Must-Have: * 8+ years in management consulting, strategy, or organizational transformation * Focused on change, transformation, and operating model ...

Blue Mountain Loans

IT Support Specialist

Dallas, TX · Remote

$45 - $70/hr

Were seeking a dedicated IT Support Specialist to join our remote tech team and help ensure smooth day-to-day operations across all our platforms. Position Overview The IT Support Specialist will be ...

Bestow

VP, Information Technology

Dallas, TX · Remote

$156K - $195.20K/yr

Our entire infrastructure is cloud-based, and our predominantly remote workforce operates on Macs ... helpdesk, asset management, vendor relationships, and IT service management (ITSM) processes.

CityVet

IT Sr. Support Specialist

Dallas, TX · On-site +1

The IT Senior Support Specialist is a senior-level (L2/L3) hands-on IT professional who serves as ... Service Desk (L1), owning advanced troubleshooting, resolution, vendor coordination, and SLA ...

Humana

IT Project Manager

Dallas, TX · On-site +1

$97.40K - $115.20K/yr

The IT Project Manager work assignments involve moderately complex to complex issues where the ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

IT Project Manager

Dallas, TX · On-site +1

$97.40K - $115.20K/yr

The IT Project Manager work assignments involve moderately complex to complex issues where the ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Paladin Consulting

IT Applications Analyst

Dallas, TX · Remote

Remote (Dallas preferred) Duration: C ontract with option to hire Education/Experience Required ... Provide application and business process support under general supervision, helping improve ...

Paladin

IT Applications Analyst

Dallas, TX · Remote

Remote (Dallas preferred) Duration: C ontract with option to hire Education/Experience Required ... Provide application and business process support under general supervision, helping improve ...

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How much do remote it help desk spanish jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote it help desk spanish in Richardson, TX is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk Spanish vs Remote Network Support Technician?

AspectRemote It Help Desk SpanishRemote Network Support Technician
CertificationsCompTIA A+, HDI Support CenterCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, customer support, troubleshootingNetwork infrastructure, server management, troubleshooting
Industry UsageIT support, customer service, tech companiesTelecommunications, enterprise networks, data centers

Remote It Help Desk Spanish primarily focuses on providing technical support and troubleshooting in Spanish via help desk channels, while Remote Network Support Technicians handle network infrastructure issues. Both roles require technical certifications and often work remotely for similar industries, but their core responsibilities differ significantly.

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IT HELP DESK TECHNICIAN

IT HELP DESK TECHNICIAN

Mendocino Farms

Plano, TX • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Retirement, PTO

Posted yesterday

Mendocino Farms rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Job Title: IT Help Desk Technician
Reports to: IT Help Desk Manager
Location: Dallas, TX (Plano Area)
FLSA Status: Non Exempt
Compensation: $50,000 - $60,000 per year
Summary:
At Mendocino Farms, we don't just sell sandwiches - we Sell Happy!
We are a growing restaurant group operating 85+ locations nationally, delivering a seamless guest experience through people, process and technology. Our Dallas HQ IT team supports the field operations, back-office systems, and guest-facing technology stack. We are seeking a sharp, service-oriented IT Help Desk Technician who thrives in a fast-paced environment and has or is eager to gain experience with restaurant-specific applications and hardware.
As the IT Help Desk Technician, you will serve as the first line of support for our restaurant teams and corporate staff, focused on day-to-day operational reliability of our point-of-sale systems, back-office applications, devices, and network connections. You will help ensure that our stores and back-office operations can run smoothly by troubleshooting issues, enabling technology deployment, working with vendors, and assisting with application support for key systems such as TOAST, OLO, and others.
Responsibilities:
  • Serve as the primary point of contact for IT support requests from restaurant locations and corporate users.
  • Log, triage and prioritize incidents in the Zendesk ticketing system, track to resolution and document root causes or recurring issues.
  • Perform remote diagnostics and in-person support as needed (store visits, technology installations, network/device resets) for POS terminals, kitchen displays, back-office PCs, mobile/tablet devices, printers, and peripherals.
  • Assist with hardware and software rollouts: staging devices, configuring, deploying, coordinating shipping or on-site setup.
  • Maintain and update knowledge-base articles, user guides and quick-start documentation tailored for store teams.
  • Identify patterns of recurring incidents across the store network; escalate to senior IT/third-party support and contribute to improvement of processes and system stability.
  • Collaborate with network, applications, and field-support teams to ensure cohesive service delivery and timely resolution of escalated issues.
  • Provide excellent customer service: communicate clearly, manage expectations, follow up with end users to ensure their issues are resolved satisfactorily.
  • Track and maintain inventory of devices, peripheral equipment and IT assets in restaurant locations (POS terminals, printers, tablets, etc.).
  • Occasionally may be required to respond outside normal hours (store openings, emergencies) depending on business needs.

Qualifications & Skills
Must-Haves:
  • 1-2 years of IT support/help desk experience (ideally in a restaurant, hospitality, retail or multi-site environment).
  • Strong troubleshooting skills with hardware, network and software issues.
  • Excellent verbal and written communication skills; ability to explain technical issues to non-technical users.
  • Ability to remain calm under pressure, manage multiple tickets, & prioritize effectively.
  • Demonstrated ability to log tickets, track resolution and maintain documentation.

Preferred / Restaurant-specific:
  • Experience supporting restaurant POS systems (ideally TOAST or similar), KDS.
  • Familiarity with online ordering integrations
  • Experience with ticketing systems (Zendesk preferred) remote support tools, Windows OS, networking (TCP/IP, WiFi, VPN).
  • Ability to identify recurring issues and contribute to procedural improvements.

Education & Certifications:
  • Associate's or Bachelor's degree in Information Technology, Computer Science or related field preferred (or equivalent experience).
  • Help Desk/ITIL certification is a plus but not required.

Benefits:
At Mendocino Farms, we believe Selling Happy starts from within. That's why we offer:
  • Competitive Salary
  • Annual Bonus
  • Meal Privileges-because food should make people feel good!
  • Comprehensive Health Benefits & 401k Plan with Company Match
  • Paid Vacation to recharge and fuel your best self

Physical Requirements:
  • Must be able to lift 50 pounds.
  • Sitting / standing 8-14 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling
  • Work requires the following motions: bending, twisting, squatting, and reaching

There is no "I" in Mendo Mendocino Farms is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Mendocino Farms will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Fair Chance Initiative for Hiring. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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