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Remote Invoicing Jobs in Austin, TX (NOW HIRING)

TTEC Digital

Technical Operations Manager

Austin, TX · Remote

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place

Certinia

Operations Manager-US

Austin, TX · On-site +1

Operations Manager, Professional Services Remote US WHO WE ARE Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services

Workiz

Customer Success Manager

Austin, TX · On-site +1

Description Who are we? Workiz is the leading SaaS platform for field service teams, trusted by over 120,000 pros. We help real, hard working people run and grow their businesses, with an end-to-end

Afni, Inc.

Remote Customer Service Representative

Austin, TX · On-site +1

$15.75 - $21.50/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work

Afni, Inc.

Remote Customer Service Representative

Austin, TX · Remote

$15.75 - $21.50/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work

Better Talent

Customer Service Representative

Austin, TX · Remote

$15.75 - $21.50/hr

COMPANY OVERVIEW We're Fido -- a U.S.-based operations company that helps property managers, vacation rental operators, and communities keep their properties running smoothly through reliable

MiCo2 Group LLC

Customer Service 1.0

Round Rock, TX · Remote

$12 - $15/hr

Now Hiring: Work-from-Home Customer Service Reps - FlexibleSchedules + Weekly Pay! Are you ready to ditch the commute and get paid to help people- all from the comfort of home? We're

Kim Luxe Travel

Travel Customer Service

Austin, TX · Remote

$15.75 - $21.50/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to support clients before, during, and after their trips. This role focuses on delivering outstanding

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All JobsRemote Invoicing JobsRemote Invoicing Jobs in Austin, TX

Remote Invoicing information

See Austin, TX salary details

$14

$21

$31

How much do remote invoicing jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote invoicing in Austin, TX is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Invoicing position, and why are they important?

To thrive in Remote Invoicing, a strong background in accounting, attention to detail, and a solid understanding of billing procedures are crucial, often supported by experience or education in finance or bookkeeping. Familiarity with invoicing software (such as QuickBooks, FreshBooks, or Xero) and general office tools is usually required, with additional value placed on certifications like Certified Bookkeeper or similar. Excellent communication, time management, and organizational skills help remote invoicing professionals stand out. These competencies are vital for ensuring accurate, timely billing and maintaining client trust in a virtual environment.

What are some common challenges faced by remote invoicing professionals, and how can they be managed?

Remote invoicing professionals often encounter challenges such as managing multiple client accounts, ensuring data accuracy, and staying updated on payment statuses without direct in-office support. Effective use of invoicing platforms and clear communication with team members and clients can help overcome these hurdles. It’s important to establish a well-organized workflow, set reminders for follow-ups, and maintain regular check-ins with finance teams. By prioritizing these practices, remote invoicing specialists can keep processes running smoothly and ensure timely payments while working independently. This proactive approach also helps build strong client relationships and contributes to overall business success.

What is a Remote Invoicing job?

A Remote Invoicing job involves managing and processing invoices for a company from a remote location. Responsibilities typically include creating and sending invoices, tracking payments, updating financial records, and communicating with clients or vendors regarding billing issues. This role requires strong attention to detail, familiarity with accounting software, and good organizational skills. Many businesses hire remote invoicing specialists to streamline their billing processes while reducing overhead costs.

What are popular job titles related to Remote Invoicing jobs in Austin, TX? For Remote Invoicing jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Invoicing jobs in Austin, TX look for? The top searched job categories for Remote Invoicing jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Invoicing jobs? Cities near Austin, TX with the most Remote Invoicing job openings:
Remote Invoicing jobs near you
Infographic showing various Remote Invoicing job openings in Austin, TX as of June 2026, with employment types broken down into 78% Full Time, 16% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,735 per year, or $22 per hour.
Technical Operations Manager

Technical Operations Manager

TTEC Digital

Austin, TX • Remote

Full-time

Posted 28 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

We are looking for a Technical Operations Manager to join the Managed Services practice.  This is a remote, telecommute role based in US.

In the role you will be responsible for managing the platform, operational relationships, operations related services, and on-going support of contact center managed operations clients. You will function as a trusted advisor to our clients, and your responsibilities will include oversight of the managed technical operations, building and maintaining client relationships, ensuring client satisfaction, mitigating risks, and leading managed technical operations account expansion.  

In addition, the Operations Manager assures adherence with client regulations/policies (ITIL processes, Time reporting, Asset Management, Release Management, Security, etc.)  The Ops Manager also manages internal and external communications regarding the client engagement.  The Ops Manager ensures client satisfaction with Managed Services Offerings and facilitates the transition between project-related activities and Day-2 support.  Finally, the Ops Manager participates in the management of the commercial aspects of the managed services engagement.  This includes assisting with the creation of commercial documentation, requirements gathering and determination of effort.

What you will be doing:

Platform Operations Management
  • Management, trending and analysis of historical and existing support and change service requests
  • Prioritize work related to service requests for technical resources
  • Own completion of Change Management cycles and provide adequate visibility internally and externally.
  • Review daily/weekly/monthly platform statistics related to stability and capacity
  • Develop Action plans to resolve stability or capacity issues
  • Coordinate Incident / Service Request resolution activities from initiation to root cause analysis between Service Desk, Level II/III and management resources
  • Ensure certification of technical plans for major implementations and projects
  • Continuous development and exhibition of platform knowledge and effective application to the client environment
  • Ensure adherence with client regulations/policies; i.e., Incident/Problem/Change/Release Management/ITIL, etc.,
Timely and Effective Management of internal and external Communications
  • Organize and Lead regular client Operational status reviews
  • Coordinate account activities and communications with Account Management and support interactions and communications with relevant vendors
  • Maintain positive and professional demeanor when communicating internally and externally
  • Build strong business relationships with all engagement stakeholders
  • Act as a trusted advisor for client contacts
  • Distribute and discuss client “lessons learned” discoveries


Ensure Client Satisfaction with Managed Services Operations
  • Proactive “informal” check with client on Managed Services performance
  • Ensure client issues thoroughly triaged and SLA’s met
  • Conduct bi-annual client feedback discussion
  • Develop effective action plan to address negative client feedback and prevent recurrence of client issues
  • Communicate all client feedback to account management and staff
  • Management and assurance of escalations and timely and effective incident notifications
  • Drive the assurance of resource effort allocation to remain in alignment with client requirements
  • Arrange site visits with client to improve ICS/MS understanding of client mission
Ensure effective management of Commercial aspects
  • Assist account partners and Account Management with client interactions
  • Assist with the creation of SOW’s, Change Requests, RFP responses and other contract documentation
  • Tracking Project run rates, hours utilization and ensure proper invoicing
  • Pre-Implementation requirements compilation, LOE and Resource Management for small projects
  • Obtain solid knowledge of Managed Services offerings
  • Provide formal account status and communication with Account Partner and Account Managers
  • Provide important client information to peers and management to facilitate good business decisions
  • Work with account partners to identify relationship expansion opportunities
Manage effective transition of Support Activities
  • Integrate with and provide feedback to improve delivery methods
  • Ensure requisite support reference documentation is created
  • Provide direction for client transition to new support model
  • Manage client expectations for daily support and ongoing projects
  • Manage engagement scope and responsibilities
Skills and experience you bring:
  • 2–4+ years of Technical Operations Management experience, ideally within contact center environments supporting cloud or on‑premises technologies
  • Proven client management capabilities, including relationship building, expectation setting, and issue resolution
  • Hands‑on experience delivering or managing Contact Center technologies, such as:
    • Voice and data network operations
    • Computer Telephony Integration (CTI)
    • ACD and IVR platforms
    • CRM systems and related integrations
  • Advanced organizational and coordination skills, with the ability to manage multiple operational priorities in a fast‑paced environment
  • Nice to have:  foundational project management experience (task planning, timelines, cross‑functional coordination)
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.