2

Remote Internship Helpdesk Jobs in Springfield, MA

At Checkwriters, you won't just be writing code - you'll be helping to redefine how companies ... This is a mostly remote position that will require occasional travel to our Northampton, MA HQ.

Software Engineer

Northampton, MA · Remote

$60K - $120K/yr

At Checkwriters, you won't just be writing code -- you'll be helping to redefine how companies ... This is a mostly remote position that will require occasional travel to our Northampton, MA HQ.

At Checkwriters, you won't just be writing code - you'll be helping to redefine how companies ... This is a mostly remote position that will require occasional travel to our Northampton, MA HQ.

Remote Internship Helpdesk information

See Springfield, MA salary details

$12

$23

$33

How much do remote internship helpdesk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote internship helpdesk in Springfield, MA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Internship Helpdesk professional, and why are they important?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What is a Remote Internship Helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

How does a Remote Internship Helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.
What are popular job titles related to Remote Internship Helpdesk jobs in Springfield, MA? For Remote Internship Helpdesk jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Internship Helpdesk jobs in Springfield, MA look for? The top searched job categories for Remote Internship Helpdesk jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Internship Helpdesk jobs? Cities near Springfield, MA with the most Remote Internship Helpdesk job openings:
HR Business Partner, Co-op (Fall 2026)(Remote)

HR Business Partner, Co-op (Fall 2026)(Remote)

Raytheon Technologies

Windsor, CT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Date Posted:
2026-07-07
Country:
United States of America
Location:
US-CT-WINDSOR LOCKS-B1 ~ 1 Hamilton Rd ~ BLDG 1
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX.
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.
A formal agreement is not required with the student's school. The company's goal is to relate employment opportunities to the student's academic studies and enhance the student's academic training, practical experience, professional growth, and personal development.
Our co-op/internship position will assist the Enterprise Operations Human Resources team with numerous initiatives related to Human Resources and provide a realistic job preview of the HR Business Partner. The role will also provide ownership and exposure to special projects with longer-term impact to the business, providing the student insight into different levels of the organization and various HR Center of Excellence (COE) such as Talent Acquisition, Employee Relations, employee engagement, organizational design & culture, Total Rewards, data analytics, and more
What You Will Do
  • Working directly with senior managers and HR leadership to support their organizational needs
  • Managing requests from Collins/RTX Corporate and assisting with various needs
  • Partnering Total Rewards and Global People services on Compensation analysis, salary planning, and incentive pay coordination
  • Conducting analysis on data
  • Supporting the RTX Ops rotational program for Collins related activities
  • Active involvement with the Employee Pulse Survey data analysis and action planning activities
  • Support leadership onboarding activities
  • Participating in org design and change plan activities
  • Play an active role in Ops talent reviews
  • Assist managing talent council activities for SIOP and EH&S

Qualifications You Must Have
  • Bachelor of Science degree in Human Resources Management, Industrial/Organizational Psychology
  • Proficiency with MS Office applications including PowerPoint, Outlook, and Excel

Qualifications We Prefer:
  • Master's Degree in a technical field such as, but not limited to Human Resources Management Industrial/Organizational Psychology

What We Offer
  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!
  • Please consider the following role type definition as you apply for this role
  • Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 37,000 USD - 82,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms