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Remote Internship Helpdesk Jobs in Scranton, PA (NOW HIRING)

Remote Internship Helpdesk information

See Scranton, PA salary details

$12

$22

$33

How much do remote internship helpdesk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote internship helpdesk in Scranton, PA is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.72 per hour, depending on experience, location, and employer.

What is a remote internship helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What are the key skills and qualifications needed to thrive as a remote internship helpdesk professional?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a remote internship helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What are popular job titles related to Remote Internship Helpdesk jobs in Scranton, PA?

For Remote Internship Helpdesk jobs in Scranton, PA, the most frequently searched job titles are:

What job categories do people searching Remote Internship Helpdesk jobs in Scranton, PA look for?

The top searched job categories for Remote Internship Helpdesk jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Remote Internship Helpdesk jobs?

Cities near Scranton, PA with the most Remote Internship Helpdesk job openings:

Full-Time Licensed Clinical Social Worker (LCSW) for School-Based Services in Scranton, PA

Archbold Psychiatric Services LLC

Scranton, PA • Remote

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Position Overview

We are seeking a dedicated and passionate Licensed Clinical Social Worker (LCSW) to join our team at Archbold Psychiatric Services LLC. This full-time, remote position involves providing critical outpatient therapy aimed at supporting individuals and families significantly impacted by a cancer diagnosis. The role emphasizes the delivery of high-quality mental health services within an educational setting, enhancing the overall emotional well-being and resilience of students and their families.

About the Organization

At Archbold Psychiatric Services LLC, our vision is rooted in a resolute commitment to redefining healthcare. We are on a mission to enrich lives through proactive partnerships in health, ensuring that we strive for higher standards of care, reduced costs, and improved health outcomes for our patients, families, and broader communities. Our core values—compassion, excellence, leadership, innovation, and agility—drive us to foster an environment where every team member plays a crucial role in delivering exceptional care.

Work Environment

This role is set within a climate-controlled remote work environment, uniquely suited for engaging in therapeutic collaborations from the comfort of your home. While you will primarily work remotely, regular interactions with school staff, other healthcare providers, and department team members are key to fostering holistic support for students and families.

Key Responsibilities
  • Conduct thorough assessments and diagnoses to evaluate patients' mental health statuses, utilizing established tools such as the Diagnostic and Statistical Manual of Mental Disorders (DSM) to tailor individualized care plans.
  • Develop and implement evidence-based therapeutic interventions that support mental health diagnoses while continually monitoring patient progress and adjusting treatment strategies as needed.
  • Maintain meticulous treatment records and clinical documentation, ensuring compliance with regulatory requirements and departmental procedures.
  • Collaborate with patients and their families to craft comprehensive treatment plans, establishing achievable goals and outlining clear strategies for intervention and support.
  • Coordinate referrals and connect patients with relevant treatment providers and resources, ensuring seamless transitions of care.
  • Contribute to the development of future mental health professionals by providing mentorship and educational support to students, interns, and volunteers.
  • Engage in various team-oriented initiatives, including peer-to-peer reviews, clinical collaboration, and continuing education opportunities under the guidance of clinical supervisors.
Patient Population / Client Focus

This position specifically focuses on supporting individuals and families affected by cancer. Our approach considers the unique emotional challenges that accompany a cancer diagnosis, allowing our LCSWs to address a myriad of issues including coping mechanisms, anxiety management, and emotional resilience.

Qualifications
  • A Master’s degree in Social Work from an accredited institution.
  • A current State License as a Licensed Clinical Social Worker (LCSW).
Preferred Experience

Ideal candidates will possess a minimum of 2 years of clinical experience, preferably in a school or outpatient setting, where they engaged with youth and families facing complex challenges.

Compensation and Benefits

The position offers a competitive salary ranging from USD 90,000 to 105,000 annually, commensurate with experience. In addition to the base salary, we provide attractive benefits that include a sign-on bonus, health insurance, retirement plans, and opportunities for professional development and continuing education.

Career Growth Opportunities

At Archbold Psychiatric Services LLC, we are committed to facilitating continued professional growth. As a member of our team, you will have access to robust training programs, leadership workshops, and mentorship opportunities designed to help you advance in your career while developing the skills necessary to make a significant impact in the healthcare field.

Why Join Our Team

Join us in creating a meaningful change in the lives of those we serve. By becoming part of Archbold Psychiatric Services LLC, you will directly contribute to a visionary organization dedicated to redefining mental health care in our communities. If you are looking for a role where your expertise will truly make a difference and where your career can flourish, we invite you to apply and explore the remarkable opportunities that await.

Application Information

If you are passionate about making a difference in the lives of individuals and families affected by cancer and meet the qualifications outlined above, we encourage you to apply today. Explore a future where you can contribute to changing the face of care and well-being in our community.