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Remote Internship Helpdesk Jobs in Edison, NJ (NOW HIRING)

CoAction

Actuarial Intern

Morristown, NJ · On-site +1

... helping them to keep the big picture in focus while being able to dive into unique and complex ... Coaction's internship program does NOT offer remote work. Our internship roles are 5 days a week in ...

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All JobsHelpdesk JobsRemote Internship Helpdesk JobsRemote Internship Helpdesk Jobs in Edison, NJ

Remote Internship Helpdesk information

See Edison, NJ salary details

$13

$23

$35

How much do remote internship helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote internship helpdesk in Edison, NJ is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.88 per hour, depending on experience, location, and employer.

What is a remote internship helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What are the key skills and qualifications needed to thrive as a remote internship helpdesk professional?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a remote internship helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What are popular job titles related to Remote Internship Helpdesk jobs in Edison, NJ?

For Remote Internship Helpdesk jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Internship Helpdesk jobs in Edison, NJ look for?

The top searched job categories for Remote Internship Helpdesk jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Internship Helpdesk jobs?

Cities near Edison, NJ with the most Remote Internship Helpdesk job openings:

Remote Internship Helpdesk jobs near you

Smart Course - Associate (Remote)

Smart Course

New York, NY • On-site, Remote

Full-time

Re-posted 28 days ago

Job description

ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: https://smartcourse.io/careers
About the Organization:
SmartCourse.io is a NEW high-growth, accelerated, technology-based, social impact startup optimizing education and healthcare for kids with special needs and their caregivers. Caregivers like parents, educators, and health professionals spend too many years and too much money trying to treat kids with special needs or mental health issues. Our products help them to do it in weeks, for a fraction of the cost, using digital products to educate these caregivers on how to best care for and teach kids with special needs so that they can meet their social, behavioral, and academic goals.
We also plan to make technologies that optimize individual learning and caregiving for schools/educators, parents, and health professionals (B2B and/or B2G). We also plan to offer our products to large enterprises (e.g. Amazon, Walmart, etc.) to include them as part of their health benefits for their employees with special needs or with family members who have special needs.
Ever present is the end in mind: revolutionizing the education and healthcare systems for all kids everywhere since the whole world will soon have access to the internet. We are already on our way to achieving this by working with:
  • World-leading health professionals (e.g. psychiatrists, psychologists, behavioral therapists, etc.)
  • Educators (e.g. school admins, special education teachers, etc.)
  • Startup mentors, advisors, and incubators/accelerators (e.g. Teachable's EdTech Incubator, Startup Boost's Pre-Accelerator, Hubspot's Growth Accelerator, HealthVenture's HealthTech accelerator, the world's largest EdTech accelerator: StartEd, and YCombinator's Startup School) Our advisers include professors, researchers, EdTech founders, HealthTech founders, product managers, venture capitalists, and investors.
Duties & Responsibilities:
We are looking for many different kinds of professionals you can see on our careers page: smartcourse.io/careers
  • Take ownership of our team's OKRs &; KPIs, and deliver in advance of deadlines with Agile Methodology using Asana, Slack, and GSuite
  • Improve our products, satisfaction scores, NPS, & our north star metric (# of products per user) using hard skills explained throughout the application
  • Formulate strategic and operational objectives
  • Examine financial data and use them to improve profitability
  • Manage budgets and forecasts
  • Perform quality controls and monitor production KPIs
  • Embody our team-wide core values of autonomy, growth-mindedness, individual and group empowerment, selflessness, fearlessness, and perseverance, and our team-specific values we'll be looking for throughout your application
  • Display exceptional interpersonal, written, and verbal communication skills (proactive communication)
  • Have a passion for social change, learning, education, healthcare, technology, and/or startups
Team-Wide Requirements:
  • Must have at least 2 years of professional work experience or equivalent (e.g. research, internships, demonstrated skill)
  • Have a track record of success in academic and/or professional settings
  • Willing to work as an intern or early-stage employee in exchange for a kickass learning experience, commission, bonuses, profit-share, and/or an equity-based payment plan depending on your performance (determined over a 14 to 30-day trial period and discussed on an individual basis.)
  • Full-time (40+ hours/week) (Preferred) OR Part-time (20+ hours/week)
  • For an immediate start, end dates are negotiable throughout the year.
  • We're based in NYC, but all positions can be entirely remote, and we've had many outstanding colleagues all over the world.
  • Are skilled (or wish to be) in, team building games, Among Us, Super Smash Bros. Ultimate, and/or a team-building game of your choosing!

Apply