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Remote Internship Helpdesk Jobs in Edison, NJ (NOW HIRING)

Grail Talent

Influencer Talent Internship

Manhattan, NY · On-site +1

$16.50 - $22/hr

Remote (US) Reporting to: Talent Manager Part-Time | Internship 3 - 12 months | Minimum 2 month ... help promote the next viral sensation or hit show. In doing so, we are shaping the future of how ...

Smart Course

Smart Course - Internship (Remote)

New York, NY · On-site +1

$16.50 - $22/hr

Our products help them to do it in weeks, for a fraction of the cost, using digital products to ... research, internships, demonstrated skill) * Have a track record of success in academic and/or ...

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All JobsHelpdesk JobsRemote Internship Helpdesk JobsRemote Internship Helpdesk Jobs in Edison, NJ

Remote Internship Helpdesk information

See Edison, NJ salary details

$13

$23

$35

How much do remote internship helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote internship helpdesk in Edison, NJ is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.88 per hour, depending on experience, location, and employer.

What is a remote internship helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What are the key skills and qualifications needed to thrive as a remote internship helpdesk professional?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a remote internship helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What are popular job titles related to Remote Internship Helpdesk jobs in Edison, NJ?

For Remote Internship Helpdesk jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Internship Helpdesk jobs in Edison, NJ look for?

The top searched job categories for Remote Internship Helpdesk jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Internship Helpdesk jobs?

Cities near Edison, NJ with the most Remote Internship Helpdesk job openings:

Remote Internship Helpdesk jobs near you

Digital Marketing Internship (Fall 2026) - Remote

Retensa

New York, NY • On-site, Remote

$1.0K/wk

Part-time, Internship

Posted 10 days ago

Job description

Digital Marketing Internship (Fall 2026) - Remote
Company: Retensa Industry: AI Software, Management Consulting
Department: Marketing Contact: careers@retensa.com
Position Title: Digital Marketing Associate Phone: (212) 545-1280
Who We Are: 68 out of every 100 employees don't like their jobs. That's a crazy number, right? But there is hope. Retensa helps to improve employees' lives at work. Today, people use our technology in 59 countries and 22 languages, and we think it can be even more. You could be a part of that. There is a .2% chance that we will change the world (which may not seem like much...but what are the chances at your current job?). Along the way, if you work at Retensa, it's important to us that you like what you do. So here is what we want from the person to manage our Web Application. If this sounds like you, apply to discuss how we can make a difference together.
What Our Clients Say:Retensa Reviews - Company Details, Pricing & Features | G2
What We Believe: Retensa is focused on our vision: "To create workplaces where every employee is engaged by what they do and inspired by who they work for". As the leader of our Technology team, you'll be at the forefront of global software, predictive AI, and Talent Management. And by contributing toward the vision, your effort can help millions of employees in thousands of companies enjoy meaningful and fulfilling work.
What You Will Do:You will gain real-world experience applying your knowledge to present our industry thought leadership brand and distinct services to new and potential clients. You will support real-world strategies by assessing business trends, identifying key market areas and opportunities, and executing your ideas with a real budget. This is not a filing and copying internship.
Potential Projects may include:
  • Research latest trends, digital content, competitor analysis, present and execute new campaign ideas
  • Support the creation and editing and launch of marketing videos to align with campaign objectives
  • Provide keyword and inquiry research and recommend strategies to reach AEO & SEO goals
  • Take ownership of on- and off-page SEO and implement tactics to increase domain score and website traffic
  • Develop new content and optimize existing content (whitepapers, blogs etc.)
  • Develop engaging content for social media channels, and track social media performance analytics
  • Develop and pitch public relations initiatives to enhance brand visibility

What You Need: The most successful internship candidates are hardworking, enthusiastic, resourceful college seniors or graduate students in Business, Marketing, Communications, Advertising, Public Relations, or Journalism. The ideal applicant will possess outstanding written and verbal communication skills as well as excellent interpersonal and organizational skills. Applicants must be able to juggle multiple projects, meet deadlines, and take initiative. Must have knowledge of current social media and digital marketing trends.
Qualifications/Skills:
Applicants must have an overall 3.0+ GPA in a related major, and a minimum of three (3) of the following skills: Social Media, Blogging, Search Engine Optimization (SEO), Lead Generation, Google Analytics, AdWords, or Canva.
Time:Hours per week: 24 max, 3 to 4 days/week (part-time)
Compensation:A stipend of $1000 will be provided upon successful completion of the internship.
For more information, please refer to the Retensa Careers Website
*Due to the high volume of applicants, we may only be able to contact qualified candidates*
This is a remote stipend internship for approximately fourteen weeks. High-performing individuals have received a job offer for a paid position post-completion of their internship.
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