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Remote Internship Helpdesk Jobs in Decatur, GA (NOW HIRING)

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Our mission is to bridge the gap between learning and employment by helping individuals develop ... Program Details * Remote * 3-week apprenticeship program * Live cohort-based learning

New

Be Seen First

Our mission is to bridge the gap between learning and employment by helping individuals develop ... Program Details * Remote * 3-week apprenticeship program * Live cohort-based learning

New

Back-End Engineering Intern

Atlanta, GA · On-site +1

$16 - $21/hr

Back-End Engineering Intern Looking for a back-end internship that puts you in the center of the ... With numerous perks, including hybrid in-office/remote work options designed to fit your needs ...

This position is Remote; however, some travel to various locations a few times annually will be ... networking, internships, job fairs, etc * Assist with Printpack's Intern/Co-op programs by ...

Specialized Foster Care Recruiter

Atlanta, GA · On-site +1

$45K - $50K/yr

Mostly Virtual/Remote with some on-site required, Travel (0 - 35%) * Monday through Friday; 8:30AM ... Provides guidance to any staff, volunteers or interns to assist in the development of caregiver ...

Senior Java IVR Developer

Atlanta, GA · On-site +1

$55 - $70.25/hr

... team and help develop, support, and continuously improve cloud-based IVR applications. The ... ForeverRemote work culture : make the most of the flexibility that comes with remote work. * Growth ...

Senior Java IVR Developer

Atlanta, GA · On-site +1

$55 - $70.25/hr

... team and help develop, support, and continuously improve cloud-based IVR applications. The ... ForeverRemote work culture : make the most of the flexibility that comes with remote work. * Growth ...

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Remote Internship Helpdesk information

See Decatur, GA salary details

$12

$22

$33

How much do remote internship helpdesk jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for remote internship helpdesk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Internship Helpdesk professional, and why are they important?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a Remote Internship Helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is a Remote Internship Helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What are popular job titles related to Remote Internship Helpdesk jobs in Decatur, GA? For Remote Internship Helpdesk jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Remote Internship Helpdesk jobs? Cities near Decatur, GA with the most Remote Internship Helpdesk job openings:

QA / Software Testing Apprenticeship Training

ApprenticeForge

Austell, GA • Remote

Other

This job post has expired today. Applications are no longer accepted.


Job description

About ApprenticeForge

ApprenticeForge is a workforce readiness platform that helps aspiring professionals gain practical experience through hands-on apprenticeships, workplace simulations, and mentorship from industry professionals. Our mission is to bridge the gap between learning and employment by helping individuals develop workplace-ready skills and confidence.

About the Apprenticeship

The QA / Software Testing Apprenticeship is designed for aspiring technology professionals who want to gain practical experience in software quality assurance, testing methodologies, and software development workflows.

Participants will learn how software teams identify, document, and resolve issues while gaining hands-on experience testing websites and applications in a simulated professional environment.

What You'll Learn

  • Introduction to Software Quality Assurance (QA)
  • Software Development Lifecycle (SDLC)
  • Agile and Scrum fundamentals
  • Jira and issue tracking systems
  • Manual software testing techniques
  • Writing and executing test cases
  • Bug identification and reporting
  • Website and mobile application testing
  • User acceptance testing (UAT)
  • Regression and exploratory testing
  • Browser developer tools basics
  • Professional communication within software teams
  • AI tools for testing productivity
  • Resume and LinkedIn optimization for tech careers

Program Features

  • Live virtual training sessions
  • Real-world software testing simulations
  • Hands-on testing assignments
  • Industry mentorship and feedback
  • Small cohort learning environment
  • Collaborative project work
  • Certificate of Completion

Ideal Candidates

  • Students interested in technology careers
  • Recent graduates
  • Career changers seeking entry into tech
  • Aspiring QA Analysts and Software Testers
  • Individuals interested in software development processes
  • Professionals looking to build foundational technical skills

No prior software testing experience is required.

Program Details

  • Remote
  • 3-week apprenticeship program
  • Live cohort-based learning
  • Approximately 3–5 hours per week
  • Limited cohort size for personalized support
  • Founding Cohort

Outcomes

By the end of the apprenticeship, participants will have completed practical testing exercises, documented software defects, created test cases, gained exposure to industry-standard tools, and developed a foundational understanding of software quality assurance workflows.

Participants will also receive portfolio-ready work samples that can be used to demonstrate practical experience when applying for internships, apprenticeships, and entry-level technology roles.

Why Join?

Many aspiring technology professionals struggle to gain experience because employers want practical skills. This apprenticeship is designed to help bridge that gap by providing hands-on training, real-world simulations, mentorship, and workplace-ready experience in a supportive learning environment.

Apply today to join the ApprenticeForge Founding Cohort and begin building the skills needed to launch a career in technology.

Company Description

ApprenticeForge is a workforce readiness platform that helps aspiring professionals gain practical experience through hands-on apprenticeships, workplace simulations, and mentorship from industry professionals. Our mission is to bridge the gap between learning and employment by helping individuals develop workplace-ready skills and confidence.