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Remote Internship Helpdesk Jobs in Decatur, GA (NOW HIRING)

Norstella

Software Engineer Intern

Atlanta, GA · Remote

Internship * Remote-Friendly Responsibilities: * Assist in the development, testing, and ... Help troubleshoot and debug issues in non-production environments * Complete a meaningful ...

EMCOR Group, Inc.

Learning and Development Intern

Atlanta, GA · On-site +1

$14.50 - $19.25/hr

... and help measure learning impact through data and feedback. Work products are intended to be ... Temporary, full-time internship; fully remote. Must have reliable internet access and a suitable ...

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Remote Internship Helpdesk information

See Decatur, GA salary details

$12

$22

$33

How much do remote internship helpdesk jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for remote internship helpdesk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Internship Helpdesk professional, and why are they important?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a Remote Internship Helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is a Remote Internship Helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What are popular job titles related to Remote Internship Helpdesk jobs in Decatur, GA? For Remote Internship Helpdesk jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Internship Helpdesk jobs in Decatur, GA look for? The top searched job categories for Remote Internship Helpdesk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Internship Helpdesk jobs? Cities near Decatur, GA with the most Remote Internship Helpdesk job openings:
Remote Internship Helpdesk jobs near you

Summer Internship - Copilot Agent Developer (56593)

ATS FAMILY

Marietta, GA • On-site, Remote

$18/hr

Temporary, Internship

This job post has expired today. Applications are no longer accepted.

Job description

Summer Internship - Copilot Agent Developer

Position Overview: We are seeking motivated college students for a hands-on summer internship focused on designing and building Copilot agents that solve real-world business challenges using cutting-edge AI technology. This program is ideal for students eager to learn—no prior professional experience required. Interns will contribute to meaningful projects from day one and present their work at the end of the program, gaining valuable experience in AI development, problem-solving, and professional communication.

Position Location: Hybrid or Fully Remote

Key Responsibilities:

  • Design and develop Copilot agents to address specific business challenges and use cases.
  • Collaborate with team members and stakeholders to understand business requirements and translate them into technical solutions.
  • Test and iterate on agent functionality to ensure quality and effectiveness.
  • Document development processes, design decisions, and implementation details.
  • Prepare and deliver a comprehensive presentation showcasing project results and learnings at the end of the internship program.

Qualifications:

  • Currently enrolled in an accredited college or university pursuing a degree in Information Systems, Computer Science, or related field.
  • Available for the full summer internship duration
  • Strong written and verbal communication skills
  • Ability to work both independently and in a team environment
  • No prior professional experience required

Preferred Qualities:

  • AI agent development, copilot framework design, debugging and optimization, enterprise software integration
  • Growth mindset and eagerness to learn new technologies and methodologies quickly
  • Strong problem-solving skills with ability to think creatively about business challenges
  • Excellent communication and interpersonal skills for collaborating with cross-functional teams
  • Self-motivated and proactive approach to work with ability to manage time effectively
  • Curiosity about artificial intelligence, automation, and emerging technologies
  • Adaptability and openness to feedback throughout the development process

What You'll Gain:

  • Hands-on experience in AI agent and Copilot development and enterprise technology implementation.
  • Exposure to real-world business problem-solving and stakeholder collaboration
  • Skills in project management, requirements gathering, technical documentation, and presentations
  • Mentorship from experienced developers and business professionals
  • Opportunity to build a professional network and present to leadership and peers.
  • This experience provides a strong foundation for future careers in AI development, software engineering, or technology consulting.

Compensation & Logistics:

  • Pay: $18 per hour
  • Duration: May 26 – July 31
  • Start Date & Work Arrangement: Determined during the interview process

Join Our Team:

This internship is designed for students passionate about technology and eager to apply their skills to real-world challenges. Whether you're early in your academic journey or looking to expand your experience, this program offers support, mentorship, and projects to help you grow in AI development and beyond.

Apply