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Remote International Program Manager Jobs in Massachusetts

Telus Digital

$124K - $156K/yr

Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote ... Provide strong program leadership to cross-functional, international delivery teams, setting clear ...

Rockstar

Program Manager

Boston, MA · Remote

$90K - $130K/yr

San Francisco, CA or Boston, MA (Semi-remote organization with hubs in both cities) Role Overview ... Project Management: Adept at prioritizing and managing a high volume of concurrent clients across ...

L3HHCM20

Principal Program Manager

Wilmington, MA · On-site +1

$153K - $284K/yr

... Remote Sensing for commercial and Government customers. Essential Functions: Management of large ... programs involving advanced electro-optical technology for space applications that are of ...

Beacon Biosignals

Sr. Program Manager

Boston, MA · On-site +1

$135K - $155K/yr

As a Senior Program Manager, you'll work with neurologists, research scientists, data scientists ... Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we ...

Wolf & Company, P.C.

Tax Manager - International

Boston, MA · On-site +1

$115K - $160K/yr

This is a primarily remote role Responsibilities * International Tax Compliance: * Review and ... programs and streamlined filing compliance procedures to address past noncompliance and mitigate ...

Wolf & Company, P.C.

Tax Manager - International

Boston, MA · On-site +1

$115K - $160K/yr

This is a primarily remote role Responsibilities * International Tax Compliance: * Review and ... programs and streamlined filing compliance procedures to address past noncompliance and mitigate ...

Revvity

Sr. Tax Manager (REMOTE)

Waltham, MA · On-site +1

$134K - $167K/yr

Job Title Sr. Tax Manager (REMOTE) Location(s) Australia Remote, US Remote - CT, US Remote - DC, US ... S. international tax compliance and reporting. This is a high-impact position where your expertise ...

Revvity

Sr. Tax Manager (REMOTE)

Waltham, MA · Remote

$134K - $167K/yr

Job Title Sr. Tax Manager (REMOTE) Location(s) Australia Remote, US Remote - CT, US Remote - DC, US ... S. international tax compliance and reporting. This is a high-impact position where your expertise ...

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Remote International Program Manager information

What is the difference between Remote International Program Manager vs Remote International Project Coordinator?

AspectRemote International Program ManagerRemote International Project Coordinator
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience, and sometimes advanced degreesOften requires basic project coordination experience, certifications are less common
Work EnvironmentStrategic planning, overseeing multiple projects, liaising with international stakeholdersSupporting project teams, tracking progress, coordinating tasks
Employer & Industry UsageUsed in NGOs, multinational corporations, and international agenciesCommon in similar sectors, supporting program execution

The Remote International Program Manager focuses on strategic oversight and managing multiple international projects, requiring advanced skills and certifications. In contrast, the Remote International Project Coordinator handles day-to-day coordination tasks, supporting project teams. Both roles are vital in international organizations but differ in scope and responsibilities.

How do Remote International Program Managers effectively coordinate across different time zones and cultures?

Remote International Program Managers often work with teams and stakeholders spread across multiple countries, which can present challenges like coordinating meetings, ensuring clear communication, and understanding cultural nuances. To manage these complexities, they typically rely on flexible scheduling, utilize collaboration tools like Slack or Zoom, and foster a culture of openness and respect for diverse perspectives. Building strong relationships remotely requires proactive communication, sensitivity to cultural differences, and adaptability in problem-solving. These skills help ensure smooth project delivery and positive team dynamics, even when working from a distance.

What does a Remote International Program Manager do?

A Remote International Program Manager oversees and coordinates global projects or programs for an organization while working remotely. Their responsibilities typically include managing cross-border teams, ensuring projects align with international standards, handling logistics across different time zones, and maintaining effective communication among stakeholders from various countries. They also monitor budgets, track progress, and solve issues that arise in a virtual, multicultural environment. This role requires strong leadership, cultural sensitivity, and excellent organizational skills.

What are the key skills and qualifications needed to thrive as a Remote International Program Manager, and why are they important?

To thrive as a Remote International Program Manager, you need expertise in project management, cross-cultural communication, and global operations, often supported by a bachelor’s or master’s degree in a relevant field and proven international experience. Familiarity with project management software (such as Asana or MS Project), video conferencing platforms, and possibly PMP or Agile certifications is typical. Outstanding leadership, adaptability, and problem-solving skills are essential for coordinating diverse teams and navigating complex global challenges. These skills are crucial for successfully managing international projects, ensuring alignment across time zones, and driving results in a remote, multicultural environment.
What are the most commonly searched types of Remote International Program jobs in Massachusetts? The most popular types of Remote International Program jobs in Massachusetts are:
What are popular job titles related to Remote International Program Manager jobs in Massachusetts? For Remote International Program Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote International Program Manager jobs in Massachusetts look for? The top searched job categories for Remote International Program Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote International Program Manager jobs? Cities in Massachusetts with the most Remote International Program Manager job openings:
Remote International Program Manager jobs near you
Program Manager, Delivery - CCaaS

Program Manager, Delivery - CCaaS

Telus Digital

On-site, Remote

$124K - $156K/yr

Full-time

Posted 22 days ago

TELUS Digital rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

104th of 230 rated it services

Job description

Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location and Flexibility
Our Program Manager, Delivery - CCaaS will be an integral part of our CX Transformation team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S with travel to clients and TELUS Digital offices expected.
The Opportunity
As a Program Manager, Delivery - CCaaS, you'll partner with engineering and product leaders to drive contact center technology programs from start to finish. We seek an experienced delivery lead with exceptional program management skills who is comfortable connecting the dots across many stakeholders to drive business value. You'll lead a cross-functional team and employ effective project and change management controls to drive delivery on time, in scope, and within budget. This role requires some travel to clients and other offices, including our contact centers, and is highly client-facing, requiring confidence leading executive discussions, delivery governance forums, and complex stakeholder environments.
Responsibilities
  • Lead end-to-end delivery of business-critical contact center solutions, including planning, design, implementation, testing, training, deployment, and structured handoff to client operations or support teams.
  • Own program-level governance for CCaaS engagements, including integrated project plans, dependency management across vendors and carriers, risk and issue management, change control, and delivery status reporting.
  • Provide strong program leadership to cross-functional, international delivery teams, setting clear direction, expectations, and accountability while fostering collaboration and continuous improvement.
  • Champion effective communication by delivering timely and tailored updates for various internal audiences, including engineering teams, product managers, marketing partners, and C-level executives. Comfort in translating technical solutions for business and executive audiences is critical.
  • Drive and govern Agile and hybrid delivery lifecycles appropriate for CCaaS implementations, ensuring alignment across technology, telephony, and operational readiness milestones.
  • Manage project-level budgets, forecasts, and financials, including resource planning, utilization tracking, and variance management, to ensure delivery within approved scope and funding.
  • Be a flexible and adaptive leader, applying appropriate frameworks to suit the contact center's evolving needs and the team's working style.
  • Encourage and lead an engaging team environment, celebrating wins, learning from setbacks, and fostering a sense of shared purpose.
  • Show a high degree of agency, proactively identifying opportunities and overcoming obstacles to ensure the team and solutions are set up for success.

Qualifications
  • 7+ years of experience in the software development industry in a role such as Technical Project Manager, Delivery Manager, Engagement Lead or Program Manager.
  • Experience in deploying and maintaining contact center solutions (e.g., Genesys, Amazon Connect, Five9, Google CES), and comfort communicating the business case for change decisions and long-term value for investment.
  • Proven expertise in managing complex program dependencies, specifically across third-party vendors, telephony carriers, and internal technical teams to ensure seamless platform integration and cutover.
  • Strong financial acumen with experience tracking project budgets, managing resource utilization, and conducting variance analysis to ensure large-scale programs remain fiscally on track
  • Demonstrated empathy and confidence in managing complex software products with multiple internal stakeholders.
  • An experienced delivery leader who can assess, escalate, and communicate technical or process risks and issues across platforms and teams, partnering closely with architects and engineers.
  • An expert communicator who can run workshops and structured meetings to align internal stakeholders on enterprise business goals.
  • Adept at leveraging AI-powered tools and platforms for personal and professional use, and to act as a champion for AI adoption across teams.
  • Program and delivery certifications such as PMP, SAFe Agilist, Scrum Master, or ITIL are a plus.

Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.

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