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Remote International Field Service Engineer Jobs in Georgia

Blue Bird

Field Service Engineer, Fleet

Macon, GA · On-site +1

The Field Service Engineer will launch, manage & complete PLM design & release projects that ... Remote Equal Opportunity Employer This employer is required to notify all applicants of their ...

nGenium

X-ray Field Service Engineer

Atlanta, GA · On-site +1

$80K - $105K/yr

Job Summary Job Title: X-ray Field Service Engineer Location: Atlanta, GA Salary: $80,000 - $105,000 Overview: Our client, a leading provider of medical imaging solutions, is expanding its technical ...

Tractian

Senior Field Service Engineer

Atlanta, GA · On-site +1

What you'll do As a Field Engineer, you will be the face of our company at client locations ... Your role blends technical expertise and customer service skills to deliver smooth setup ...

Staff Financial Group

Field Service Coordinator

Cumming, GA · On-site +1

$55K - $60K/yr

Field Service Coordinator Remote - Ideal candidates located in the South, Southeast, or Midwest $55,000 - $60,000 + Benefits We're looking for an experienced Service Coordinator to join our team and ...

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Remote International Field Service Engineer information

What are some unique challenges remote international field service engineers face, and how can applicants prepare for them?

Remote International Field Service Engineers often encounter challenges such as navigating diverse cultures, managing time zone differences, and working independently in unfamiliar environments. Applicants should be adaptable, possess strong communication skills, and be comfortable troubleshooting issues without immediate on-site support. Building familiarity with virtual collaboration tools and developing a proactive approach to problem-solving can help candidates succeed in this dynamic role.

What is the difference between Remote International Field Service Engineer vs Remote International Field Service Technician?

AspectRemote International Field Service EngineerRemote International Field Service Technician
CredentialsBachelor's degree in engineering or related field, certifications often preferredTechnical diploma or associate degree, relevant certifications
Work EnvironmentOn-site at client locations worldwide, troubleshooting complex systemsOn-site at client sites, performing maintenance and repairs
Industry UsageCommon in high-tech, manufacturing, and industrial sectorsCommon in industrial, medical, and manufacturing sectors
Job FocusDesign, troubleshooting, and system optimizationMaintenance, repairs, and basic troubleshooting

The main difference between a Remote International Field Service Engineer and a Remote International Field Service Technician lies in their responsibilities and qualifications. Engineers typically handle complex system troubleshooting and design, requiring higher education and certifications, while technicians focus on maintenance and repairs. Both roles involve working internationally and remotely, but engineers often work on more advanced technical issues.

What is a remote international field service engineer?

A Remote International Field Service Engineer is a technical professional who provides installation, maintenance, troubleshooting, and repair services for specialized equipment or systems at client sites around the world. Unlike traditional field engineers, they often perform some tasks remotely using digital tools, but also travel internationally to work directly with customers when on-site support is needed. Their responsibilities typically include diagnosing technical issues, training client staff, and ensuring equipment operates efficiently. This role requires strong technical expertise, communication skills, and the ability to adapt to diverse environments and cultures.

What are the key skills and qualifications needed to thrive as a remote international field service engineer?

To thrive as a Remote International Field Service Engineer, you need a solid background in engineering or technical disciplines, experience with troubleshooting, and typically a relevant degree or technical certification. Familiarity with diagnostic tools, remote monitoring software, and common industry-specific systems is crucial for supporting equipment globally. Strong communication, cultural awareness, and problem-solving skills set top performers apart, especially when working independently across different countries. These abilities are essential for ensuring timely solutions, maintaining customer satisfaction, and adapting to diverse technical and cultural environments.
What are the most commonly searched types of International Field Service Engineer jobs in Georgia? The most popular types of International Field Service Engineer jobs in Georgia are:
What are popular job titles related to Remote International Field Service Engineer jobs in Georgia? For Remote International Field Service Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote International Field Service Engineer jobs in Georgia look for? The top searched job categories for Remote International Field Service Engineer jobs in Georgia are:
What cities in Georgia are hiring for Remote International Field Service Engineer jobs? Cities in Georgia with the most Remote International Field Service Engineer job openings:
Remote International Field Service Engineer jobs near you

Field Service Engineer (Field Remote, Atlanta, GA)

PerkinElmer

Atlanta, GA • On-site, Remote

Full-time

Posted 14 days ago

PerkinElmer rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Field Service Engineer (Field Remote, Atlanta, GA)
Location(s)
US Remote - GA
Job Description
The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The senior engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
Location: Remote Field role servicing customers located in Georgia (eligible for company provided vehicle, phone and laptop)
Job Responsibilities:
  • Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
  • Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols.
  • Communicate service offerings including training, support, software, laboratory services products and field upgrades
  • Partner with our customers to understand their analytical workflow and applications
  • Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards
  • Contribute to account profitability through efficient execution and service delivery
  • Perform timely uploads and downloads of required service data to ensure the integrity of service system(s)
  • Maintain assigned assets including tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc.
  • Proactively develop technical and soft skills to maintain and enhance PerkinElmer's value proposition to the customer
  • Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process
  • Seek higher level certification through participation in company sponsored training & development offerings
  • Complete all administrative tasks to include but not limited to time reporting, assigned training, etc.
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
Critical Skills:
  • Outstanding interpersonal, written, and verbal communication skills
  • Technical problem-solving skills and attention to detail
  • Outstanding customer service skills complemented by an ability to listen to and interpret client requests.
  • Aptitude for technical and practical matters.
  • MS Office Skills: Outlook, PowerPoint, Word.
  • Excellent interpersonal skills; excellent team player with customer satisfaction focus
  • Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions

Basic Qualifications:
  • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR
  • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment OR
  • High School Diploma plus 10+ years direct experience with repair of laboratory equipment
  • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base. Territory is Nashville, TN and surrounding area (Car, laptop and phone are company provided).
  • Demonstrated ability to troubleshoot, repair, and provide qualification services
  • Must have a valid driver's license. While performing the duties of this position you must always maintain safe motor vehicle operation

Preferred Qualifications:
  • Experience using Microsoft 365
  • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
  • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base.
  • Must have a valid driver's license. While performing the duties of this position you must always maintain safe motor vehicle operation
  • Vendor issued certification on relevant laboratory equipment
  • Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code

Working Environment:
  • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
  • Job pace may be fast and job completion demands may be high.
  • Must be able to remain in a stationary position more than 25% of the time
  • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
  • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
  • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
  • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment

The annual compensation range for this full-time position is $56,500-$84,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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