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Remote International Customer Service Representative Jobs in Clifton, NJ

Arsenault

Customer Service Representative

Manhattan, NY · Remote

$20/hr

About the job Customer Service Representative Looking for an amazing remote or work‐from‐home opportunity! At Arsenault Professional & Industrial we help you discover what's next in your career.

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Remote International Customer Service Representative information

See Clifton, NJ salary details

$10

$19

$27

How much do remote international customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote international customer service representative in Clifton, NJ is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.54 per hour, depending on experience, location, and employer.

What is a Remote International Customer Service Representative job?

A Remote International Customer Service Representative assists customers from different countries by handling inquiries, resolving issues, and providing support via phone, email, or chat. They work from home or another remote location, often requiring strong communication skills, cultural awareness, and proficiency in multiple languages. This role typically involves troubleshooting, order processing, and ensuring customer satisfaction across different time zones. Reliable internet and a quiet workspace are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote International Customer Service Representative position, and why are they important?

To thrive as a Remote International Customer Service Representative, you need excellent communication skills, fluency in multiple languages, and prior customer support experience, often supported by a high school diploma or higher education. Familiarity with CRM systems like Zendesk or Salesforce, and proficiency with email, live chat, and telephony tools are typically required. Standout candidates demonstrate empathy, cultural awareness, problem-solving abilities, and exceptional time management. These skills and qualities are vital for delivering effective service across time zones and cultures, ensuring high customer satisfaction and efficient resolution of diverse inquiries.

What are some common challenges faced by Remote International Customer Service Representatives?

Remote International Customer Service Representatives often navigate challenges such as managing customer expectations across different time zones, overcoming language or cultural barriers, and handling varied communication channels simultaneously. Working remotely also requires strong self-motivation and discipline to remain productive without direct supervision. Successful representatives develop strategies to stay organized, keep up with company updates, and foster teamwork through virtual collaboration platforms. Adaptability and continuous learning play key roles in overcoming these challenges and providing outstanding service to a global customer base.
More about Remote International Customer Service Representative jobs
What are the most commonly searched types of International Customer Service Representative jobs in Clifton, NJ? The most popular types of International Customer Service Representative jobs in Clifton, NJ are:
What are popular job titles related to Remote International Customer Service Representative jobs in Clifton, NJ? For Remote International Customer Service Representative jobs in Clifton, NJ, the most frequently searched job titles are:
What job categories do people searching Remote International Customer Service Representative jobs in Clifton, NJ look for? The top searched job categories for Remote International Customer Service Representative jobs in Clifton, NJ are:
What cities near Clifton, NJ are hiring for Remote International Customer Service Representative jobs? Cities near Clifton, NJ with the most Remote International Customer Service Representative job openings:
Remote International Customer Service Representative jobs near you
Infographic showing various Remote International Customer Service Representative job openings in Clifton, NJ as of May 2026, with employment types broken down into 68% Full Time, 26% Part Time, 5% Contract, and 1% Nights. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $40,225 per year, or $19.3 per hour.
Customer Service Representative (Hybrid Remote)

Customer Service Representative (Hybrid Remote)

Heraeus Medical LLC

Manhattan, NY • On-site, Remote

$90K/yr

Full-time

Posted 5 days ago

Job description

Customer Service Representative (Hybrid Remote)
Permanent
Pay Range Min. $70,000.00
Pay Range Max. $90,000.00
About Heraeus
Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead.
About Heraeus Precious Metals
With more than 350 years of experience in precious metals processing, Heraeus Precious Metals is the world's leading provider of innovative products and services, such as precious metals trading and recycling. Our products are used in a wide range of industries, for example to reduce climate killers such as nitrous oxide and methane and in the form of pharmaceutical ingredients for the treatment of cancer.
Our innovative strength is driven by our 3,000 employees at more than 15 sites worldwide, who work passionately with our partners to develop pioneering and sustainable solutions.
Our vision: We create innovative precious metals products and services, leading the way to a sustainable future. To achieve this, we have set ourselves ambitious targets.
Heraeus Precious Metals North America is hiring a Customer Service / Inside Sales Representative to support high-value B2B customers in the precious metals industry. This role manages the full customer order lifecycle including quoting and order entry through shipment, settlement, and invoicing and is the primary liaison between customers and internal teams.
The ideal candidate is comfortable working with complex transactions in SAP, and communicates effectively with domestic and international customers. Strong attention to detail, analytical skills, and a customer-first mindset are essential. This is a full-time, exempt hybrid role based in New York City with a posted salary range of $70K-$90K, plus incentives and benefits.
The following challenges await you:
  • Act as the primary point of contact for assigned customers, managing the full order lifecycle from quotation through settlement
  • Process customer orders, pricing, shipments, metal transactions, and invoicing accurately and on time using SAP
  • Communicate regularly with domestic and international customers to provide order status, resolve issues, and ensure satisfaction
  • Partner closely with Production, Quality, Finance, Logistics, and Metals Recycling teams, including coordination with the Santa Fe Springs, CA and Wartburg, TN sites
  • Support assay exchanges, metal transfers, inventory review, reporting, and monthly reconciliations
  • Investigate and resolve customer complaints, providing clear feedback and corrective actions
  • Maintain accurate records of customer interactions, transactions, and regulatory documentation
  • Contribute to customer service and sales improvement initiatives and participate in customer meetings as needed

Your Profile:
  • Bachelor's degree in Business Administration or a related field, or an equivalent combination of education and experience
  • 5+ years of experience in customer service, inside sales, or order management in a B2B environment
  • Strong customer focus with excellent written, verbal, and interpersonal communication skills
  • Proven ability to manage complex transactions, prioritize multiple tasks, and meet deadlines
  • Strong analytical and mathematical skills with solid business and financial understanding
  • Experience working with ERP systems; SAP experience preferred
  • Proficiency in Microsoft Teams, Outlook, Excel, Word, and PowerPoint.
  • Proficiency with Sharepoint.
  • Demonstrated professionalism, integrity, accountability, and ability to collaborate across teams and cultures

Curious? Apply now!
Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants, regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected veteran status, age, or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision, Mission, and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures, backgrounds, and perspectives.
We participate in E-Verify to confirm employment eligibility after hire. Learn more at www.e-verify.gov
Any further questions?
If you need any assistance or have questions, please contact hrdirect-americas@heraeus.com or visit our website at jobs.heraeus.com.

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