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Remote International Conflict Resolution Jobs in Indiana

They are also high-energy, high-integrity with strong communication skills and an aptitude for risk management and conflict resolution. This position is eligible to be fully remote and will report to ...

Provide guidance on conflict resolution, performance management, and policy interpretation. * Build ... Ability to work independently in a fastpaced, remote environment while supporting multiple ...

Provide guidance on conflict resolution, performance management, and policy interpretation. * Build ... Ability to work independently in a fast‑paced, remote environment while supporting multiple ...

Provide guidance on conflict resolution, performance management, and policy interpretation. * Build ... Ability to work independently in a fast‑paced, remote environment while supporting multiple ...

Day-to-Day Responsibilities Customer Issue Resolution * Receive and own pre-triaged, escalated ... Ability to work independently and with distributed, international remote teams * Bachelor's degree ...

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Remote International Conflict Resolution information

What is the difference between Remote International Conflict Resolution vs Remote Diplomatic Advisor?

AspectRemote International Conflict ResolutionRemote Diplomatic Advisor
CredentialsConflict resolution certifications, international relations degreesDiplomatic or international relations degrees, diplomatic certifications
Work EnvironmentGlobal organizations, NGOs, government agencies, often virtualGovernment embassies, international organizations, often virtual or in-office
Industry UsageInternational NGOs, conflict zones, diplomatic sectorsForeign service, diplomatic missions, international policy
Search & ComparisonOften compared for roles involving international dispute managementCompared for roles advising on diplomatic strategies

Remote International Conflict Resolution focuses on mediating and resolving international disputes through negotiation and diplomacy, often working with NGOs or international bodies. Remote Diplomatic Advisor provides strategic advice to governments or organizations on diplomatic relations and policies. While both roles require international relations expertise and virtual work settings, Conflict Resolution emphasizes dispute management, whereas Diplomatic Advisor centers on policy guidance and diplomatic strategy.

What are popular job titles related to Remote International Conflict Resolution jobs in Indiana? For Remote International Conflict Resolution jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Remote International Conflict Resolution jobs? Cities in Indiana with the most Remote International Conflict Resolution job openings:
Infographic showing various Remote International Conflict Resolution job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Member Resolution Associate/Retention - 100% Remote

Member Resolution Associate/Retention - 100% Remote

frontdoor, Inc.

Indianapolis, IN • Remote

$16.63/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago


Job description

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com.

Responsibilities

Summary:

As a Customer Retention Representative, you will respond to escalated customer service issues and cancellation requests. You will address customer requests to cancel service and seeks to resolve customer dissatisfaction. You are responsible for Communicating and reinforcing the value and benefits of products and services.  

Responsibilities: 

  • Responds to escalated customer service issues and cancellation requests received via phone or written correspondence (e.g., fax, e-mail, letter).
  • Addresses customer requests to cancel service and seeks to resolve customer dissatisfaction.
  • Investigates, researches, and adapts solutions where possible to meet the customer's needs and retain the customer.
  • Communicates and reinforces the value and benefits of products and services to customers.
  • Analyzes customer product and/or service plans to determine potential price concessions.
  • Maintains an acceptable customer retention percent rate while following policy and procedural guidelines.
  • Maintains general knowledge and awareness of marketing campaigns and offers for use in retaining customers (e.g., product conversion).
  • Tracks customer feedback and provides to management.
  • May assume other duties as applied.
Qualifications

Minimum Education, Licensure and Professional Certification requirements:High school diploma or general education degree (GED) required 

Minimum Experience required: 3+ years of customer service experience and/or training required

Required Skills: 

  • Must have internet access with minimum 4.6Mbps upload/download speeds
  • Customer service and conflict resolution skills
  • Written and verbal communication skills, including influencing and persuading
  • Knowledge of and ability to apply contractual terms and concepts
  • Knowledge of policies and procedures
  • Computer skills (Microsoft Word, Excel, Outlook)
  • Attention to detail
  • Analytical skills
  • Organizational and time management skills
  •  

Preferred Skills: 

  • Empathy - true empathy exhibited while on the job in this role builds authenticity and positive rapport with worried, uncertain, and irate customers.  
  • Organization - Varied organizational skills like notetaking, time management, and prioritizing help agents handle daily workloads.  
  • Leads conversations with positivity and control - leads members to identified outcome and controls the conversation in a positive fashion.  
Other/State Specific

This role pays $16.63/hour plus job based incentive, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

 

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

 

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

 

Learn more about benefits at Frontdoor.

Employment Type: FULL_TIME