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Remote International Concierge Jobs (NOW HIRING)

... International Taxation If you're looking to do meaningful, complex work in a collaborative and ... Deliver a proactive, concierge-level client experience Partner on Firm Strategy * Stay ahead of ...

Tax Manager

Chicago, IL · On-site +1

$145K - $160K/yr

... International Taxation If you're looking to do meaningful, complex work in a collaborative and ... Deliver a proactive, concierge-level client experience Partner on Firm Strategy * Stay ahead of ...

About Us Since 1989, SHI International Corp. has helped organizations change the world through ... This is a remote opportunity. Role Description * Architect & Design: Own the end-to-end ...

About Us Since 1989, SHI International Corp. has helped organizations change the world through ... Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.

New

Support Engineer

Charlotte, NC · On-site +1

$50K - $65K/yr

About Us Since 1989, SHI International Corp. has helped organizations change the world through ... Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.

Support Engineer

Somerset, NJ · On-site +1

$50K - $65K/yr

About Us Since 1989, SHI International Corp. has helped organizations change the world through ... Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.

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Remote International Concierge information

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How much do remote international concierge jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote international concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote international concierge, and why are they important?

To thrive as a Remote International Concierge, you need excellent customer service skills, in-depth knowledge of travel and hospitality, and fluency in multiple languages, often supported by relevant experience or certifications in tourism or hospitality management. Familiarity with travel booking platforms, CRM systems, and communication tools like live chat or VoIP is typically required. Exceptional problem-solving abilities, cultural sensitivity, and strong interpersonal communication help you exceed client expectations and handle diverse requests. These skills are essential to deliver seamless, personalized experiences for clients across various time zones and cultural backgrounds.

What is a remote international concierge?

A Remote International Concierge is a professional who assists clients with a wide range of personal or business-related tasks and requests from a distance, often across different countries and time zones. They provide customized services such as booking travel, securing event tickets, making restaurant reservations, and coordinating logistics, all through digital communication channels. Working remotely, they leverage global networks and resources to meet client needs efficiently, offering convenience and expert support regardless of the client's location.

What is the difference between Remote International Concierge vs Remote Travel Consultant?

AspectRemote International ConciergeRemote Travel Consultant
CredentialsCustomer service experience, language skillsTravel industry certifications, knowledge of destinations
Work EnvironmentRemote, client-facing, personalized serviceRemote, planning and booking travel arrangements
Employer & IndustryLuxury service providers, concierge companiesTravel agencies, tour operators
Search & Comparison IntentPersonalized concierge services, international client supportTravel planning, booking, and itinerary management

Remote International Concierge and Remote Travel Consultant roles both operate remotely and serve clients globally. The concierge focuses on personalized, high-end services and client support, while the travel consultant specializes in planning and booking travel arrangements. Both require customer service skills, but travel consultants often need industry certifications and destination knowledge. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

How does a remote international concierge typically collaborate with local partners and vendors to ensure seamless client experiences?

A Remote International Concierge frequently communicates with a network of local partners and vendors across different countries to arrange personalized services for clients. This involves coordinating via email, phone, or specialized platforms to confirm bookings, handle last-minute changes, and resolve issues quickly. Building reliable relationships and maintaining clear communication are essential, as concierges act as liaisons to ensure that clients' requests—from travel arrangements to event reservations—are fulfilled to a high standard, despite working remotely.
More about Remote International Concierge jobs
What cities are hiring for Remote International Concierge jobs? Cities with the most Remote International Concierge job openings:
What are the most commonly searched types of International Concierge jobs? The most popular types of International Concierge jobs are:
What states have the most Remote International Concierge jobs? States with the most job openings for Remote International Concierge jobs include:
Infographic showing various Remote International Concierge job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Presales Solutions Engineer - Email Security

SHI International Corp.

Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago


Job description

About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary
The Pre-Sales Cybersecurity Solutions Engineer is a customer-facing security professional who provides consultative technical support to customers and internal sales teams. This role focuses on designing, positioning, and articulating cybersecurity solutions that align with customer business objectives across modern enterprise, hybrid, and cloud environments.
The ideal candidate combines strong technical depth with the ability to translate complex security concepts into clear, business-relevant outcomes. This remote position may require periodic reporting to the office in Austin, Texas, based on business needs and as determined by SHI.
Role Description
  • Lead technical discovery sessions to understand customer business goals, security challenges, and technology environments.

  • Assess customer security architectures and identify gaps, risks, and opportunities for improvement.

  • Demonstrates expertise in email security environments (e.g., SEG, API-based protection, phishing defense, and data protection) and develops high-level architectures, solution proposals, and supporting technical documentation.

  • Design and recommend scalable cybersecurity solutions aligned to customer requirements and best practices.

  • Present security solutions, value propositions, and competitive differentiation to both technical and executive audiences.

  • Support product demonstrations, whiteboard sessions, and technical briefings.

  • Collaborate with technology partners and vendors to validate and refine proposed solutions.

  • Assist with pre-sales proof-of-concept (PoC) efforts to validate technical fitness and business value.

  • Provide technical enablement and security-focused training to internal sales teams.

  • Ensure a smooth handoff to post-sales delivery teams following opportunity closure.

Behaviors and Competencies
  • Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
  • Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
  • Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
  • Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
  • Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
  • Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.
  • Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
  • Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
  • Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
  • Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.

Skill Level Requirements
  • Experience and understanding of security frameworks such as NIST, HITRUST, CIS, Etc. - Intermediate
  • Strong email security technologies knowledge, including but not limited to phishing and business email compromise (BEC) protection, secure email gateways (SEG), API-based email security solutions, data loss prevention (DLP), and advanced threat protection. - Intermediate
  • Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
  • Expertise in email security solutions, including Proofpoint, Mimecast, Abnormal, and other industry-leading vendors, with exposure to broader data security platforms.

Other Requirements
  • 3+ years of experience in cybersecurity, pre-sales engineering, or solutions architecture.

  • Broad understanding of email and data security environments across cloud, on-premises, and hybrid architectures.

  • Strong knowledge of cybersecurity domains such as identity, network security, endpoint protection, data protection, and security operations.

  • Familiarity with security frameworks and standards (e.g., NIST, CIS, HITRUST).

  • Experience supporting sales teams in a VAR, systems integrator, or technology provider environment.

  • Strong presentation skills, including the ability to deliver live or virtual demonstrations.

  • Excellent written and verbal communication skills.

  • High attention to detail, organization, and follow-up.

  • Initiative to research, learn, and resolve problems with a positive, collaborative mindset.

  • Exceptional relationship-building skills and passion for technology.

  • Strong documentation skills, including system and network diagrams and customer-facing presentations.

Preferred Certifications
  • CISSP, CCSP, CISM, SSCP

  • Relevant Industrial or Relevant OEM Cyber Security Technical or Professional certifications

  • Relevant vendor or OEM cybersecurity technical or professional certifications

The estimated annual pay range for this position is $120,000 - $230,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

SHI International logo

About SHI International

Sourced by ZipRecruiter

SHI International, located in Somerset, NJ, US, is a global provider of technology products and services. Operating in the Information Technology and Services industry, SHI offers comprehensive IT solutions ranging from software and hardware procurement, deployment planning, cloud-based services, IT asset management, and more to a diverse client base. Founded in 1989 by Thai Lee, the company has grown exponentially, amassing a deep pool of expertise and earning recognition as one of North America's top 15 largest IT solutions providers. Driven by a mission to help customers select, deploy, and manage technologies that drive productivity, profitability, and innovation, SHI cherishes its reputation as a cost-effective, customer-centric technology partner.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Somerset, NJ, US

Year founded

1989