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Remote International Call Center Jobs in Puerto Rico

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$16 - $21.75/hr

Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider ... High School diploma or GED 1 Year Call Center Exp Six months healthcare claims experience. Ability ...

All JobsInternational Call Center JobsRemote International Call Center JobsRemote International Call Center Jobs in Puerto Rico

Remote International Call Center information

What is the difference between Remote International Call Center vs Remote Customer Service Representative?

AspectRemote International Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, possibly multilingualCustomer service skills, sometimes specific product knowledge
Work EnvironmentCall center software, headset, quiet spaceComputer, phone, internet connection
Employer & IndustryGlobal call centers, outsourcing companiesVarious industries including retail, tech, healthcare
Search & Comparison IntentUnderstanding international call center rolesFinding remote customer service jobs

The Remote International Call Center typically involves handling calls from international clients, often requiring multilingual skills and familiarity with call center software. In contrast, a Remote Customer Service Representative may serve local or national customers, focusing on product or service support. Both roles require strong communication skills and internet access, but the international role emphasizes language skills and global communication. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Can I work remotely for a remote international call center?

Yes, remote international call centers often hire employees to work from home, providing customer service or support roles that require internet access and communication skills. These positions typically involve using specific software and may require language proficiency or relevant certifications. Working remotely allows flexibility and the ability to serve clients across different time zones.

What are popular job titles related to Remote International Call Center jobs in Puerto Rico?

For Remote International Call Center jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote International Call Center jobs in Puerto Rico look for?

The top searched job categories for Remote International Call Center jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote International Call Center jobs?

Cities in Puerto Rico with the most Remote International Call Center job openings:

Remote International Call Center jobs near you

Premium 2-3hr Remote Call Center Agents - Puerto Rico

notifyMD

San Juan, PR • Remote

$20/hr

Part-time

Re-posted 8 days ago

Job description

Part-Time Remote Call Center Agents (Puerto Rico Residents Only)
Company: notifyMD I Pay: $20/hour

notifyMD is seeking Part-Time Remote Call Center Agents to serve as the friendly, professional voice our clients depend on. This role is ideal for individuals who thrive in fast-paced environments and can skillfully manage a high volume of incoming calls. You will be responsible for delivering an exceptional experience for callers while maintaining high service quality and meeting performance metrics.

Because we support our clients 24/7/365, this role requires availability to work holidays and one weekend day per week.

Please note: This position is strictly open to candidates who currently reside in Puerto Rico.

What We Are Looking For

While previous customer service experience is a bonus, it is not required! We are looking for self-motivated, accountable individuals who possess:

  • A warm, empathetic demeanor and the ability to remain composed with update callers.
  • Strong written communication skills and a high attention to detail.
  • A consistent dedication to reliable attendance and strict scheduled adherence.
  • A typing speed of 35WPM and proficient computer skills.

Remote Technical Requirements

To be considered for this role, you must have a dedicated, distraction-free workspace and meet the following remote requirements:

  • PC or Laptop (No Apple products, tablets, or Chromebooks) with Windows 10 or higher and at least 1GB of available storage.
  • Screen resolution of 1600 X 900.
  • A wired USB headset with a built-in microphone.
  • High-speed internet that can pass our speed test (No satellite).
  • The ability to have a direct, wired Ethernet connection (Wi-Fi is not permitted).

Scheduling and Training

  • Hours: Various Part-Time Shifts, up to 19.5 hours/week
    • Shifts are Monday-Friday, with one mandatory weekend shift (Saturday or Sunday)
  • Training: Paid training lasts approximately 1-2 weeks. Once completed, you will transition to your permanent set scheduled.

notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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