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Remote Insurance Verification Jobs in Durham, NC

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Remote Insurance Verification information

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$12

$18

$25

How much do remote insurance verification jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote insurance verification in Durham, NC is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $19.52 per hour, depending on experience, location, and employer.

What is a remote insurance verification specialist?

A Remote Insurance Verification Specialist is a professional who works from a remote location to confirm patients' insurance coverage and benefits. They communicate with insurance companies, healthcare providers, and patients to ensure that medical procedures or services are covered by the patient's insurance plan. These specialists play a crucial role in preventing billing issues and ensuring that claims are processed accurately and efficiently. Their work helps healthcare organizations minimize denials and delays in reimbursement. The position typically requires strong communication skills, attention to detail, and familiarity with insurance policies and medical terminology.

What are some common challenges faced in a remote insurance verification role, and how can I overcome them?

In a remote insurance verification role, one common challenge is navigating varying insurance policies and provider requirements, which can lead to delays or errors if not carefully reviewed. Communication can also be more complex when collaborating virtually with healthcare providers, patients, or insurance companies. To overcome these challenges, staying organized with detailed documentation, utilizing reliable communication tools, and proactively clarifying any uncertainties with team members or clients can help maintain efficiency and accuracy. Regular training and staying updated on industry changes also contribute to success in this role.

What are the key skills and qualifications needed to thrive as a remote insurance verification specialist, and why are they important?

To thrive as a Remote Insurance Verification Specialist, you need a solid understanding of health insurance policies, medical terminology, and experience with insurance verification processes, often supported by a high school diploma or relevant certification. Proficiency in insurance portals, electronic health record (EHR) systems, and spreadsheet software is typically required. Strong attention to detail, organizational skills, and effective communication are essential soft skills for handling sensitive patient data and coordinating with providers. These abilities are vital to ensure accurate insurance verification, prevent claim denials, and support smooth healthcare operations.

What is the difference between Remote Insurance Verification vs Remote Claims Processing Specialist?

AspectRemote Insurance VerificationRemote Claims Processing Specialist
Primary RoleVerify insurance coverage and eligibilityReview and process insurance claims for reimbursement
Required SkillsKnowledge of insurance policies, data entry, attention to detailClaims review, documentation, problem-solving
Work EnvironmentRemote, healthcare or insurance companiesRemote, healthcare or insurance companies
CertificationsInsurance verification or billing certifications often preferredClaims processing certifications may be beneficial

Remote Insurance Verification and Remote Claims Processing Specialist roles both operate in the insurance and healthcare industries, often remotely. While verification focuses on confirming coverage details, claims processing involves reviewing and managing claims for reimbursement. Both roles require attention to detail and familiarity with insurance policies, but they differ in their specific responsibilities and certifications.

How to become a remote insurance verification specialist?

To become a remote insurance verification specialist, candidates typically need a high school diploma or equivalent, strong attention to detail, and familiarity with insurance policies and billing procedures. Relevant skills include data entry, communication, and proficiency with electronic health record (EHR) systems or insurance verification software. Some employers may prefer candidates with healthcare or insurance industry experience and may require certification in medical billing or coding.
More about Remote Insurance Verification jobs

What are popular job titles related to Remote Insurance Verification jobs in Durham, NC?

For Remote Insurance Verification jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Verification jobs in Durham, NC look for?

The top searched job categories for Remote Insurance Verification jobs in Durham, NC are:

What cities near Durham, NC are hiring for Remote Insurance Verification jobs?

Cities near Durham, NC with the most Remote Insurance Verification job openings:

Remote Insurance Verification jobs near you
Infographic showing various Remote Insurance Verification job openings in Durham, NC as of August 2026, with employment types broken down into 81% Full Time, 9% Part Time, 5% Temporary, and 5% Contract. Highlights an 5% Hybrid, and 95% Remote job distribution, with an average salary of $37,924 per year, or $18.2 per hour.

PATIENT SERVICES REPRESENTATIVE

CornerStone Staffing

Cary, NC • Remote

$22/hr

Full-time

Posted yesterday

New

Job description

PATIENT SERVICES REPRESENTATIVE


LOCATION: Cary, NC


COMPENSATION & SCHEDULE

• $22.00 per hour

• Full-time: Monday–Friday, 11:30 AM–8:00 PM permanent schedule

• Training: Monday–Friday, 9:00 AM–5:30 PM for 8–12 weeks

• Hybrid eligibility after training and required performance goals: 2 days onsite and 3 days remote


ROLE IMPACT

Support patients throughout the prescription refill and medication delivery process by providing timely, accurate customer service. This role serves as a primary resource for non-clinical inquiries, helping patients receive medications on time while maintaining accurate records and escalating clinical concerns appropriately.


KEY RESPONSIBILITIES

• Handle high-volume inbound and outbound calls regarding prescription status, refill needs, medication delivery, payments, insurance information, and invoices.

• Schedule medication deliveries and payments, maintain accurate patient profile information, and document concise progress notes for efficient referral processing.

• Answer patient questions, resolve non-clinical inquiries, and transfer clinical questions to pharmacists, nurses, or appropriate staff.

• Use management information systems to review refill needs, pending or shipped prescriptions, insurance information, and other patient account details.

• Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to support patient safety; perform additional duties based on team or program requirements.


MINIMUM QUALIFICATIONS

• At least 1 year of heavy call center experience, including working under strict attendance and schedule-adherence requirements.

• Ability to type at least 35 WPM accurately with no errors.

• Reliable transportation and ability to work onsite 5 days per week throughout training and 2 days per week after transitioning to a hybrid schedule.


CORE TOOLS & SYSTEMS

• Management information systems

• Patient and prescription records

• Refill and medication delivery scheduling systems

• Insurance verification and payment systems

• Call center and customer service systems


PREFERRED SKILLS

• Healthcare, pharmacy, prescription services, or patient support experience.

• Strong verbal communication, customer service, and documentation skills.

• Ability to accurately manage detailed patient information in a high-volume call center environment.


LEGAL NOTICE

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy