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Remote Insurance Claims Jobs in Ontario (NOW HIRING)

Manulife Insurance business unit is a leading provider of insurance solutions that meet the diverse ... As part of our global team, we'll support you in shaping the future you want to see. #LI-REMOTE The ...

Registered Insurance Broker

London, ON ยท On-site +1

CA$55K - CA$65K/yr

We are open to hiring candidates outside the Hamilton area on a fully remote basis where experience ... Act on clients' behalf to ensure claims are handled quickly and fairly (acting as the client ...

Registered Insurance Broker

Ottawa, ON ยท On-site +1

CA$55K - CA$65K/yr

We are open to hiring candidates outside the Hamilton area on a fully remote basis where experience ... Act on clients' behalf to ensure claims are handled quickly and fairly (acting as the client ...

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Remote Insurance Claims information

See Ontario salary details

$10

$27

$58

How much do remote insurance claims jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote insurance claims in Ontario is $27.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $34.38 per hour, depending on experience, location, and employer.

What is a remote insurance claims?

A Remote Insurance Claims job involves reviewing, processing, and managing insurance claims from a remote location. Professionals in this role assess documentation, communicate with policyholders, and determine claim validity based on policy terms. They may work for insurance companies, third-party administrators, or as independent adjusters. Strong analytical, communication, and customer service skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in remote insurance claims?

To thrive in a Remote Insurance Claims role, you need a solid understanding of insurance policies, claims processing, and investigative techniques, often supported by experience in insurance or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes required certifications such as AIC (Associate in Claims) are important. Exceptional communication, active listening, time management, and problem-solving skills help professionals excel in remote, client-facing environments. These abilities ensure accuracy, efficiency, and positive customer experiences throughout the claims resolution process.

What are some common challenges faced in a remote insurance claims role and how are they managed?

One common challenge in a Remote Insurance Claims role is maintaining effective communication with clients and team members while working outside a traditional office environment. Professionals overcome this by utilizing secure messaging, video conferencing, and robust claims management platforms to ensure consistent updates and collaboration. Staying organized and self-motivated is also key, as remote claims adjusters often manage a high volume of cases independently. Employers typically provide training and ongoing support to help remote employees navigate complex claims, maintain compliance, and deliver timely resolutions.

What are the most commonly searched types of Insurance Claims jobs in Ontario?

The most popular types of Insurance Claims jobs in Ontario are:

What are popular job titles related to Remote Insurance Claims jobs in Ontario?

For Remote Insurance Claims jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Claims jobs in Ontario look for?

The top searched job categories for Remote Insurance Claims jobs in Ontario are:

What cities in Ontario are hiring for Remote Insurance Claims jobs?

Cities in Ontario with the most Remote Insurance Claims job openings:

Infographic showing various Remote Insurance Claims job openings in Ontario as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $58,217 per year, or $28 per hour.

Claims Service Representative, Part-Time-Remote

Mississauga, ON โ€ข Remote

Davies
Public Relations Agenciesย โ€ขย 11 - 50 employees

$18.05 - $25.08/hr

Part-time

Re-posted 27 days ago


Job description

Company:ClaimsPro LPClaims Service Representative, Part-Time-RemoteCompensation range: $18.05 - $25.08 hourly

Role Summary

We have an existing opportunity toadd a Claims Service Representative to join our growing team! You will work in a remote based environment anywhere in Canada.

The Claims Service Representative provides immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service-oriented disposition of calls. Make determinations based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

* In order to work remotely, you will require High Speed Internet.(Download and Upload speed must both be at a minimum of 50 mbps)
* Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am. Weekend shifts are mandatory.
*This is a part-time opportunity with competitive compensation at $19.50/hour.

Key Responsibilities:
Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required.
Provide personalized customer service of the highest level
Arrange for the dispatch of adjusters or vendor partners when required
Field and answer branch inquiries and administer to appropriate area
Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Qualifications and experience:
Post secondary education is required
Minimum of 1 year of customer service or administrative experience is required
Knowledge of insurance/service industry or related experience preferred
Strong computer and telephone skills with an aptitude/ability to learn
Effective communication skills both written and verbal in English
Attention to detail
Team player with a strong commitment to quality and customer service
Excellent time management and organizational skills
Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Unsolicited Outreach Statement - Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.We welcome resumes submitted directly from candidates.

#ClaimsPro