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Remote Insurance Claims Jobs in Alabama (NOW HIRING)

SPECIALTY RX, Inc.

Billing Representative- Remote

Cullman, AL · On-site +1

$15.75 - $20.50/hr

Determine and process insurance rejections in accordance with the daily report * Maintain and ... Experience in New York Pharmacy billing claims preferred * Courteous and polite phone skills

Great American Insurance Group

$150K - $225K/yr

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We ... With a highly collaborative structure that brings together underwriting, claims, and risk ...

Centene

VBC Performance Manager

Clayton, AL · Remote

$70K - $126K/yr

Engage with and educate providers regarding policies and procedures related to referrals and claims ... This is a remote position open to someone working anywhere in the United States. it will require ...

New

Efi global

Fire Investigator

Birmingham, AL · On-site +1

... insurance industry and law enforcement/fire service personnel. * Investigates losses/claims with ... Remote #NowHiring #CertifiedFireInvestigator #FireInvestigator #FireInvestigation #IAAICFI ...

Bcbsa

$113K/yr

... claims audits. Develop corrective action plans as needed. * Serve as Subject Matter Expert and ... Required 5+ Years related work experience, including health insurance accounting, internal ...

ERM

$34.19 - $40.20/hr

Work on the settlement of complex damage claims with land owners (or their designees) relative to ... Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ...

ERM

Right of Way (ROW) Agent (Field Based)

Mobile, AL · On-site +1

$34.19 - $40.20/hr

Work on the settlement of complex damage claims with land owners (or their designees) relative to ... Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ...

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Remote Insurance Claims information

See Alabama salary details

$11

$21

$39

How much do remote insurance claims jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote insurance claims in Alabama is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $23.32 per hour, depending on experience, location, and employer.

What is a remote insurance claims?

A Remote Insurance Claims job involves reviewing, processing, and managing insurance claims from a remote location. Professionals in this role assess documentation, communicate with policyholders, and determine claim validity based on policy terms. They may work for insurance companies, third-party administrators, or as independent adjusters. Strong analytical, communication, and customer service skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in remote insurance claims?

To thrive in a Remote Insurance Claims role, you need a solid understanding of insurance policies, claims processing, and investigative techniques, often supported by experience in insurance or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes required certifications such as AIC (Associate in Claims) are important. Exceptional communication, active listening, time management, and problem-solving skills help professionals excel in remote, client-facing environments. These abilities ensure accuracy, efficiency, and positive customer experiences throughout the claims resolution process.

What are some common challenges faced in a remote insurance claims role and how are they managed?

One common challenge in a Remote Insurance Claims role is maintaining effective communication with clients and team members while working outside a traditional office environment. Professionals overcome this by utilizing secure messaging, video conferencing, and robust claims management platforms to ensure consistent updates and collaboration. Staying organized and self-motivated is also key, as remote claims adjusters often manage a high volume of cases independently. Employers typically provide training and ongoing support to help remote employees navigate complex claims, maintain compliance, and deliver timely resolutions.

What are the most commonly searched types of Insurance Claims jobs in Alabama?

The most popular types of Insurance Claims jobs in Alabama are:

What are popular job titles related to Remote Insurance Claims jobs in Alabama?

For Remote Insurance Claims jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Claims jobs in Alabama look for?

The top searched job categories for Remote Insurance Claims jobs in Alabama are:

What cities in Alabama are hiring for Remote Insurance Claims jobs?

Cities in Alabama with the most Remote Insurance Claims job openings:

Remote Insurance Claims jobs near you
Infographic showing various Remote Insurance Claims job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,309 per year, or $21.3 per hour.

Remote - Spanish Bilingual Healthcare Call Center Representative

VXI Global Solutions

Montgomery, AL • On-site, Remote

Full-time

Medical, Dental, Vision, Life

Re-posted 27 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

58th of 72 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Spanish Bilingual Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
  • Customer Interactions:
    • Manage inquiries in areas such as Member Services, Medicare, and Billing, assisting Spanish- and English-speaking customers.
    • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

  • Quality Service:
    • Uphold the organization's philosophy of extraordinary customer relations.
    • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

  • Problem Resolution:
    • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
    • Document all member interactions meticulously following established procedures.

  • Healthcare Knowledge
    • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
    • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

  • Operational Excellence
    • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
    • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

  • Performance Metrics:
    • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

  • Compliance and Ethics:
    • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
    • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

  • Tools and Systems:
    • Use multiple systems/screens while assisting callers effectively
    • Navigate CRM, EMR/EHR, and ticketing platforms effectively

What You Bring:
  • Experience:
    • Fluency in both Spanish and English (spoken and written) is required.
    • Minimum of two (2) years of customer service or healthcare member-interaction experience.
    • Previous call center experience and/or prior experience in the health insurance industry (preferred).

  • Education:
    • High School Diploma or GED required.

  • Skills:
    • Outstanding written and verbal communication skills.
    • Proven analytical and problem-solving abilities.
    • Ability to respond concisely and clearly to customer queries.
    • Strong critical thinking and problem-solving skills.
    • Typing speed of at least 35 WPM with a 5% or lower error rate.

Success Factors for Working from Home
  • To thrive in this remote role, you'll need:
  • Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.
  • Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.
  • Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.
  • Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
  • Tech-Savvy: Comfort with technology and ability to learn new systems quickly.
  • Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.
  • Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.
  • Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

What You Will Get:
  • Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
  • Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
  • Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
  • Career Growth: Abundant advancement opportunities within the organization.
  • Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
  • Unique Perks:
    • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
    • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Join Our Team:
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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