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Remote Insurance Claims Manager Jobs in Georgia (NOW HIRING)

Reserv, Inc.

APD Claims Team Lead

Atlanta, GA · On-site +1

... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ... managing in a remote environment * Prior team lead, supervisor, or formal mentorship/QA experience ...

CSAA

Job Title Commercial Insurance Consultant, Claims Insights- Remote Requisition Number R7770 ... Works in highly consultative role and presents issues to senior management. Typically assigned to ...

Assuranceamerica

Casualty Claims Examiner

Atlanta, GA · Remote

The Casualty Claims Examiner will work alongside claims management, providing direction and oversight ensuring that compliance with best practices and state/local guidelines is achieved. In addition ...

Reserv, Inc.

Claims Director, Rideshare

Atlanta, GA · On-site +1

... management experience, ideally overseeing bodily injury claims for ride share operations and remote ... Generous health-insurance package with nationwide coverage, vision, & dental * 401(k) retirement ...

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Remote Insurance Claims Manager information

What does a remote insurance claims manager do?

A Remote Insurance Claims Manager oversees the process of evaluating, processing, and resolving insurance claims, all while working from a remote location. They manage a team of claims adjusters, review claims for accuracy and compliance, and ensure timely settlements for policyholders. This role often involves communicating with clients, liaising with other departments, and leveraging technology to streamline claims handling. The remote aspect allows managers to perform all duties using digital tools, making communication and documentation critical parts of the job.

What are the key skills and qualifications needed to thrive as a remote insurance claims manager?

To thrive as a Remote Insurance Claims Manager, you need in-depth knowledge of insurance policies, claims processes, and regulatory requirements, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, digital documentation tools, and, in some cases, certifications like AIC (Associate in Claims) are typically required. Excellent problem-solving, leadership, and communication skills help manage teams remotely and resolve complex claims efficiently. These skills ensure accurate claims processing, regulatory compliance, and effective team coordination in a virtual environment.

How does a remote insurance claims manager typically coordinate with on-site team members and external partners?

As a Remote Insurance Claims Manager, you will frequently collaborate with on-site adjusters, underwriters, and external partners such as legal advisors and service vendors. Most communication is conducted via video conferencing, email, and specialized claims management platforms. You’ll be responsible for ensuring seamless information flow, timely updates, and resolution of claims by coordinating virtual meetings and maintaining clear documentation. Developing strong remote communication and organizational skills is essential for success in this role.

What is the difference between Remote Insurance Claims Manager vs Remote Insurance Adjuster?

AspectRemote Insurance Claims ManagerRemote Insurance Adjuster
CredentialsTypically requires a claims management certification or industry experienceRequires licensing and certifications specific to insurance adjusting
Work EnvironmentOversees claims teams, manages processes remotelyEvaluates individual claims remotely, often in the field or from home
Employer & Industry UsageUsed by insurance companies for claims oversightUsed by insurance companies for claim evaluation and settlement
Search & Comparison IntentPeople compare managerial roles in claims processingPeople compare roles focused on claim assessment and settlement

The main difference is that a Remote Insurance Claims Manager oversees claims teams and manages claims processes remotely, requiring management experience and certifications. In contrast, a Remote Insurance Adjuster evaluates individual claims, often needing specific licensing and adjusting certifications. Both roles are integral to the insurance industry but differ in responsibilities and focus areas.

What are the most commonly searched types of Remote Insurance Claims jobs in Georgia?

The most popular types of Remote Insurance Claims jobs in Georgia are:

What are popular job titles related to Remote Insurance Claims Manager jobs in Georgia?

For Remote Insurance Claims Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Claims Manager jobs in Georgia look for?

The top searched job categories for Remote Insurance Claims Manager jobs in Georgia are:

What cities in Georgia are hiring for Remote Insurance Claims Manager jobs?

Cities in Georgia with the most Remote Insurance Claims Manager job openings:

Remote Insurance Claims Manager jobs near you
Infographic showing various Remote Insurance Claims Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 19% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Claims Manager - Trucking (APD)

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
  • As a Claims Manager at Reserv, you will be responsible for a team of claims professionals managing claims in multiple LOBs. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. The high-performing team you will manage will service several clients as part of our Core Team. You will maintain high quality standards, and compliance with regulatory, internal, and external contractual SLAs. This position requires exceptional leadership skills, and foundational understanding of claims ideally with experience handling and/or managing multi lines of business.

Who you are
  • Highly motivated and growth-oriented
  • Subject matter expert. You have deep technical and subject matter experience in the world of commercial transportation claims, including coverage and litigation. Experienced in reviewing and analyzing contracts
  • Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics
  • Passionate claims professional who cares about their team, the customer, and their experience
  • Empathetic leader. You exercise empathy and patience towards everyone you interact with
  • Sense of urgency - at all times. That does not mean working at all hours
  • Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
  • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts.
  • Problem solver. You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture
  • Anti-status quo. You don't just wish things were done differently, you action on it
  • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process
  • And did we mention, a sense of humor. Claims are hard enough as it is.

What you'll do
  • Manage a team of team leads and adjusters managing a mix of accounts and lines of business
  • Be consistently dependable in achieving or exceeding goals and overcoming obstacles
  • Implement and maintain best practices for claims handling, including: claim intake, investigation, evaluation, settlement, and recovery
  • Monitor and analyze claims data to identify trends, patterns, and areas for process improvement
  • Align team with client and customer expectations of the claims process
  • Serve as a resource for escalated claims
  • Responsible for accuracy and adequacy of all aspects of claim reserving
  • Develop and implement strategies to mitigate fraudulent claims and ensure compliance with legal and regulatory requirements
  • Foster a positive work environment, promote teamwork, and encourage professional growth and development
  • Execute on performance management; attract, hire, retain and provide high level of training
  • Collaborate with internal teams, such as Account Management, Compliance, and Claim Operations, to resolve complex or escalated claims-related issues
  • Establish and maintain strong relationships with external stakeholders, including policyholders, agents, brokers, and legal representatives
  • Prepare and present comprehensive claims reports, metrics, and analysis to clients and customers; advise clients on claim trends and loss mitigation

Qualifications
  • Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) are a plus
  • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
  • 10+ years in insurance claims management experience in multiple lines of business, preference for trucking, general liability and/or auto with bodily injury experience
  • 5+ years management experience with preference for experience managing in a remote environment
  • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

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