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Remote Insurance Call Center Jobs in Orem, UT (NOW HIRING)

SmithRx

Patient Access Specialist (Inbound)

Lehi, UT · Remote

$16.25 - $21.50/hr

... are call center environments handling inbound call is required. Outbound call experience is ... Knowledge of health insurance plans and medication reimbursement processes is preferred

New

SmithRx

Patient Access Specialist (Inbound)

Lehi, UT · Remote

$16.25 - $21.50/hr

... are call center environments handling inbound call is required. Outbound call experience is ... Knowledge of health insurance plans and medication reimbursement processes is preferred

New

Talkiatry

Remote Therapist - Utah

Provo, UT · Remote

$70K - $90K/yr

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...

Zions Bancorporation

Systems Engineer --Remote

Midvale, UT · On-site +1

$146K - $170K/yr

... Center in Midvale, UT. Pay Range: $146,000 - $170,000 (Based upon relatable skills/experience ... Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid ...

New

Zions Bank

Systems Engineer --Remote

Midvale, UT · On-site +1

$146K - $170K/yr

... Center in Midvale, UT. Pay Range: $146,000 - $170,000 (Based upon relatable skills/experience ... Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid ...

New

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All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Orem, UT

Remote Insurance Call Center information

See Orem, UT salary details

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How much do remote insurance call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote insurance call center in Orem, UT is $14.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Orem, UT? For Remote Insurance Call Center jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Orem, UT look for? The top searched job categories for Remote Insurance Call Center jobs in Orem, UT are:
What cities near Orem, UT are hiring for Remote Insurance Call Center jobs? Cities near Orem, UT with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Orem, UT as of June 2026, with employment types broken down into 79% Full Time, 11% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $31,132 per year, or $15 per hour.

Sales Development Representative

ProNexis

Springville, UT • Remote

Other

Posted 15 days ago

Job description

Description

 THIS IS A REMOTE POSITION

At ProNexis, we don't simply answer phones-we create exceptional first impressions that drive business growth. We're looking for highly motivated professionals who thrive in fast-paced sales environments, enjoy building relationships, and know how to turn conversations into opportunities.

This role is ideal for candidates with experience in inside sales, B2B sales, appointment setting, business development, customer acquisition, or consultative customer service. If you're energized by solving problems, overcoming objections, and influencing buying decisions, we'd love to meet you.

What You'll Do
  • Serve as the first point of contact for prospective customers across multiple marketing channels.
  • Build rapport quickly and confidently guide customers through the sales qualification process.
  • Ask thoughtful questions to understand customer needs and recommend the best next steps.
  • Overcome objections regarding scheduling, pricing, timing, and services while maintaining a consultative approach.
  • Schedule qualified appointments for our sales teams, maximizing every opportunity.
  • Handle a high volume of inbound and outbound calls while delivering an exceptional customer experience.
  • Accurately document conversations and customer information within our CRM.
  • Collaborate with internal teams to ensure seamless customer experiences from initial contact through appointment completion.
  • Resolve scheduling conflicts and customer concerns with professionalism and urgency.
  • Identify priority situations and escalate when appropriate.
  • Meet and exceed key performance metrics related to quality, productivity, appointment conversion, and customer satisfaction.
  • Stay knowledgeable on company services, promotions, and sales strategies.
What Makes You Successful

We're looking for professionals who naturally influence conversations rather than simply answer questions.

Successful candidates typically have experience in:

  • Inside Sales
  • B2B Sales
  • Business Development
  • Sales Development Representative (SDR)
  • Customer Success
  • High-volume appointment setting
  • Account Management
  • Consultative sales
  • Lead qualification
  • Call center sales

Requirements

Preferred Qualifications
  • 2+ years of experience in sales, inside sales, B2B sales, business development, or high-performing call center environments.
  • Proven ability to meet or exceed sales, conversion, or performance goals.
  • Strong objection handling and negotiation skills.
  • Excellent verbal and written communication.
  • Ability to quickly build trust and credibility with customers.
  • Comfortable managing multiple conversations and priorities in a fast-paced environment.
  • Experience using CRM software.
  • Self-motivated with a competitive mindset and a desire to continuously improve.
What We're Looking For

The ideal ProNexis team member is:

  • Competitive without sacrificing customer experience.
  • Confident speaking with decision-makers.
  • Resilient when facing objections or rejection.
  • Driven by goals and performance metrics.
  • Curious and an active listener.
  • Coachable and eager to improve.
  • Professional, dependable, and accountable.
  • Comfortable adapting to change and learning new systems quickly.
Why Join ProNexis?

At ProNexis, your impact is measurable. Every conversation you have helps businesses connect with customers and grow. We provide the training, coaching, and support you need while recognizing and rewarding top performers.

If you're looking for a role where your communication skills, sales ability, and drive directly influence success, we'd love to hear from you.

Apply