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Remote Insurance Call Center Jobs in Ogden, UT (NOW HIRING)

America First Credit Union

Call Center Agent

Roy, UT · On-site +1

$16 - $18/hr

Remote work AFTER training Hours of Operation: Mon-Fri: 8:00am-7:00pm Sat: 8:00am-6:00pm Must be able to to work: * 2 closing shifts a week (possibly until after 7 depending on call volume) * 1 ...

America First Credit Union

Call Center Agent

Roy, UT · On-site +1

$16 - $18/hr

Remote work AFTER training Hours of Operation: Mon-Fri: 8:00am-7:00pmSat: 8:00am-6:00pm Must be able to to work: * 2 closing shifts a week (possibly until after 7 depending on call volume) * 1 ...

IQVIA

Work from Home

Ogden, UT · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

Tipton Agency

Remote Insurance Broker

Salt Lake City, UT · Remote

$60K - $200K/yr

Our brokerage generates qualified and compliant leads for agents via direct mail, call-ins, and ... No prior experience in the insurance industry or underwriting principles required * Strong ...

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Remote Insurance Call Center information

See Ogden, UT salary details

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How much do remote insurance call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote insurance call center in Ogden, UT is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.61 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Ogden, UT?

The most popular types of Insurance Call Center jobs in Ogden, UT are:

What are popular job titles related to Remote Insurance Call Center jobs in Ogden, UT?

For Remote Insurance Call Center jobs in Ogden, UT, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in Ogden, UT look for?

The top searched job categories for Remote Insurance Call Center jobs in Ogden, UT are:

What cities near Ogden, UT are hiring for Remote Insurance Call Center jobs?

Cities near Ogden, UT with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Ogden, UT as of September 2026, with employment types broken down into 75% Full Time, 11% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,043 per year, or $16.8 per hour.

Call Center Agent

America First Credit Union

Roy, UT • On-site, Remote

$16 - $18/hr

Other

Re-posted 10 days ago

America First Credit Union rating

8.2

Company rating: 8.2 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

48th of 154 rated financial services

Job description

Schedule
Mon - Sat Flex
Overview
Pay Rate: $16.00 to $18.00 per hour
Full-Time
In-person training in Roy, Utah (30-90 days); Remote work AFTER training
Hours of Operation:
Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-6:00pm
Must be able to to work:
  • 2 closing shifts a week (possibly until after 7 depending on call volume)
  • 1 Saturday per 2 week period
  • One additional late night a month (on Friday)

Overview:
This position requires excellent public relation and communication skills, a high level of professionalism, and a full understanding of America First products and services. Employees must maintain member satisfaction ratings through our net promoter scores, and display integrity based on criteria established by both department and credit union management. Employees are expected to meet and exceed sales goal expectations by evaluating each member interaction for sales and educational opportunities. This position requires adaptability as employees are required to keep up to date on compliance policies to ensure all transactions are completed within regulatory guidelines.
Responsibilities
1. Assumes responsibility for the effective and professional performance of member service functions.
a. Receives member telephone questions and concerns in a professional manner. Researches and resolves concerns promptly and professionally.
b. Provides information to members on accounts, payments, interest rates, blue book estimates, loan options, savings investment programs, mortgage payments, stop payments, and credit bureau ratings, etc.
c. Provides courtesy rebates requested by Branches or members, within limits.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.
a. Receives member calls, questions, and complaints. Resolves member requests and questions promptly and courteously.
b. Keeps members informed of Credit Union services and policies.
c. Maintains and projects the Credit Union's quality reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and Management.
a. Assists area personnel as needed.
b. Communicates with area personnel and Management regarding activities and significant problems.
c. Completes required stats and records accurately and promptly.
d. Attends and participates in meetings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross-sells Credit Union products and services.
b. Keeps work area clean and well-maintained.
c. Assists area personnel as necessary.
#IND21
Qualifications
Training/Education/Certification:
  • High school graduate or equivalent.

Required Knowledge:
  • Thorough knowledge of member services and products.
  • Understanding of Credit Union Teller processes, bookkeeping procedures, and computer system applications.

Experience Required:
  • 1-3 years experience in a full service financial institution (preferred).

Skills/Abilities:
  • Excellent communication and public relations skills.
  • Professional appearance, dress, and attitude.
  • Strong problem solving skills.
  • Ability to operate related business equipment including 10-key, telephone, and computer.
  • Solid math and bookkeeping abilities.

What America First Credit Union employees say

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