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Remote Insurance Call Center Jobs in Morrow, GA (NOW HIRING)

Pridestaff

Remote Call Center Supervisor

Atlanta, GA · Remote

$28/hr

Remote Call Center Supervisor Shifts: Vary Training: Monday - Friday, 9:00 AM - 6:00 PM (Remote) Normal: Monday - Friday, 8:00 AM - 8:00 PM (Remote) **Must be available for any 8hr shifts within the ...

Gallagher

Call Center Representative

Atlanta, GA · Remote

$16/hr

Fully remote * Gallagher will provide all necessary equipment; you will simply need a reliable high ... Understanding of the insurance brokerage business and customer service processes/tasks Compensation ...

New

ASCENSUS

Bilingual Call Center Representative

Atlanta, GA · Remote

$19/hr

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ...

Nexera

Entry Level Remote Insurance Sales

Atlanta, GA · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Symmetry

Remote Insurance Sales Agent

Atlanta, GA · Remote

Remote Insurance Sales Agent Must be authorized to work in the US, no work visas offered at this ... WE DO NOT COLD CALL. Job Details: We offer new and exciting industry-leading products. Products ...

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All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Morrow, GA

Remote Insurance Call Center information

See Morrow, GA salary details

$10

$16

$23

How much do remote insurance call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote insurance call center in Morrow, GA is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.08 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Morrow, GA?

For Remote Insurance Call Center jobs in Morrow, GA, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in Morrow, GA look for?

The top searched job categories for Remote Insurance Call Center jobs in Morrow, GA are:

What cities near Morrow, GA are hiring for Remote Insurance Call Center jobs?

Cities near Morrow, GA with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Morrow, GA as of August 2026, with employment types broken down into 82% Full Time, 6% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,094 per year, or $16.4 per hour.

Remote Call Center Supervisor

Pridestaff

Atlanta, GA • Remote

$28/hr

Full-time

Posted 7 days ago

Job description

Remote Call Center Supervisor

Shifts: Vary
Training: Monday - Friday, 9:00 AM - 6:00 PM (Remote)
Normal: Monday - Friday, 8:00 AM - 8:00 PM (Remote)

**Must be available for any 8hr shifts within the 12 hour range, Holidays, and Weekends when business needs arise**

Pay Rate: $28/hour
Experience: 5 years of experience in a call center supervisor role. 
For immediate consideration, please apply with your up-to-date resume!


Remote Call Center Supervisor Job Summary: Work collaboratively to lead, coach, and support a team of virtual customer service representatives. Oversee daily call center operations, queue management, and service level agreement (SLA) adherence. 


Remote Call Center Supervisor Responsibilities:

  • Direct, mentor, and motivate a team of remote customer service representatives to ensure daily, weekly, and monthly performance goals are met.
  • Manage real-time call queue metrics, agent adherence, and operational adjustments.
  • Complete operational documentation, performance reports, and team metrics tracking.


Remote Call Center Supervisor Skills:

  • Excellent communication skills.
  • Must be computer savvy.
  • Possess strong leadership and coaching skills.
  • Proven ability to manage remote teams and handle escalations.


Remote Call Center Supervisor Requirements:

  • Must have a reliable high-speed internet connection and a dedicated, quiet work environment.
  • Proven minimum of 5 years of experience in a Call Center Supervisor or Team Lead role.
  • Strong technical proficiency with CRM software.
  • Demonstrated ability to lead, motivate, and manage a remote workforce independently.
  • Exceptional organizational, problem-solving, and written/verbal communication skills.


Benefits Of Working With PrideStaff:

  •  Medical, Rx, and Wellness Benefits
  •  Dental and Vision Plan Options
  •  Short-term Disability
  •  401(k) Retirement Plan
  •  Holiday Pay


Join Us.
PrideStaff Company Overview:
PrideStaff wants you to Succeed! We have dedicated Consultants that provide employment market insights and resources! We offer the support you need along the way. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

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About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

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