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Remote Insurance Call Center Jobs in Birmingham, AL

IQVIA

Work from Home

Birmingham, AL · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

Nexera

Entry Level Remote Insurance Sales

Birmingham, AL · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

AMBA

Inside Sales Insurance Specialist

Birmingham, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Birmingham, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Birmingham, AL · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Remote Insurance Call Center information

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How much do remote insurance call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote insurance call center in Birmingham, AL is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.79 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Birmingham, AL?

The most popular types of Insurance Call Center jobs in Birmingham, AL are:

What are popular job titles related to Remote Insurance Call Center jobs in Birmingham, AL?

For Remote Insurance Call Center jobs in Birmingham, AL, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in Birmingham, AL look for?

The top searched job categories for Remote Insurance Call Center jobs in Birmingham, AL are:

What cities near Birmingham, AL are hiring for Remote Insurance Call Center jobs?

Cities near Birmingham, AL with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Birmingham, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,561 per year, or $16.1 per hour.

Spanish Speaking Call Center Representative (Remote - Alabama Only)

Birmingham, AL • On-site, Remote

Tribeca Pediatrics
Health Care and Social Assistance • 51 - 200 employees

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Paid breaks

Respectful managers

Good training

Learn more about Tribeca Pediatricsexternal

$12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

You must be located in Alabama, this is a completely remote position that requires the ability to speak Spanish. Tribeca Pediatrics is a large New York City based Pediatric practice looking to staff our call center with individuals that have excellent customer service and are able to work from home. We will provide the equipment (computer, monitor, headset) and training. You must have a strong internet connection and a quiet place to work.
ABOUT THE COMPANY: Tribeca Pediatrics was founded by Dr. Michel Cohen, in 1994, and has grown into New York City's largest and most respected primary care pediatric practice. With over 40 locations in vibrant neighborhoods throughout the New York City metro area and New Jersey, we are truly the premier place to work and bring your family. Our incredible team of pediatricians, nurse practitioners, and medical support staff practices a unique philosophy that embraces low intervention, thoughtful medicine while delivering the highest quality of service and care.
JOB DESCRIPTION: A Call Center Receptionist provides a high level of customer service to patients (and their parents) by assisting with scheduling appointments, providing information on policies and the practice and responding to cases at a busy primary care pediatric office with multiple locations throughout the New York City metro area.
ROLES AND RESPONSIBILITIES
  • Provide excellent customer service with empathy and kindness
  • Ability to maintain a positive demeanor and professionalism
  • Schedule appointments accurately for patients across multiple offices
  • Follow appropriate triage protocols and schedule messages for RNs and Pediatricians
  • Register and guide new patients
  • Ability to answer general questions about the practice and offices
  • Adhere to HIPAA regulations and policies
  • Transferring calls to the correct individuals/departments

QUALIFICATIONS
  • A strong internet connection for the ability to work remotely, uninterrupted ( we will provide a computer and screen)
  • 1+ Years of customer service experience/ call center experience
  • Excellent communication and problem solving skills
  • Strong computer skills
  • Ability to handle a fast-paced environment
  • Ability to self manage
  • Must live in Alabama

SALARY
  • Starting rate - $12.00/hr with increases and room for growth.

ENVIRONMENTAL/WORKING CONDITIONS
  • Work from home from a quiet place where you can perform your tasks uninterrupted
  • High volume of calls and emails

PHYSICAL DEMANDS
Requires sitting and standing associated with a normal office environment. Manual dexterity needed using a computer keyboard. While performing duties of this position, the employee is regularly required to talk or hear. The employee needs to be able to see and frequently is required to use hands or fingers, handle, or feel objects. The employee is occasionally required to stand; walk; sit; and reach with hands and arms.
Benefits to support your health & wellness:
  • After 90 days of employment, participate in competitive medical, dental and vision insurance plans paid for by Tribeca Pediatrics or receive an additional benefit stipend of $600 per year
  • 401(k) Plan with 3% Safe harbor contribution from employer each year (employees who are eligible will receive an immediately vested contribution each year even if they do not contribute themselves to their 401K plan)
  • Accrue up to 16 days of PTO/ year with the ability to roll over unused days
  • Fully paid Gym Membership to select gyms in NYC and NJ
  • Additional medical coverage buy up available through Aflac
  • Exclusive access to preferred pricing for Pet Insurance

ADDITIONAL NOTES
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in the position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficient

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