ZipRecruiter

Log In

2

Remote Insurance Call Center Jobs in California (NOW HIRING)

Aston Carter

HR Assistant (Call Center)

Bakersfield, CA · Remote

$21/hr

FULLY REMOTE! POSITION IS A 6 MONTH CONTRACT TO START! MUST HAVE STRONG CALL CENTER EXPERIENCE ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...

New

Daisy Co.

Remote Service Support Specialist

Costa Mesa, CA · On-site +1

$96K - $120K/yr

Working remotely as part of the Daisy Call Center team, you diagnose and resolve audio-visual ... Health insurance (medical, vision, dental). * 401(k) retirement plan. * Paid vacation and sick ...

previous pagenext page

Showing results 21-40

All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in California

Remote Insurance Call Center information

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in California?

The most popular types of Insurance Call Center jobs in California are:

What are popular job titles related to Remote Insurance Call Center jobs in California?

For Remote Insurance Call Center jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in California look for?

The top searched job categories for Remote Insurance Call Center jobs in California are:

What cities in California are hiring for Remote Insurance Call Center jobs?

Cities in California with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in California as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% Remote job distribution.

Inside Sales Agent - Call Center - Hybrid/Remote in Aliso Viejo

NVISION Eye Centers

Aliso Viejo, CA • On-site, Remote

$21 - $25/hr

Full-time

Re-posted 6 hours ago

Job description

NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, weprovidethe best patient experiencethrough the use ofthe latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctorsreferringtheir patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors’ #1 Choice®. 

We’re looking for a high energy, people focused Inside Sales Call Center Agent who excels at building trust, influencing decisions, and guiding patients toward lifechanging vision correction procedures. This role is ideal for someone who loves connecting with people, thrives in a fastpaced environment, and knows how to turn meaningful conversations into scheduled appointments. 

You’ll serve as the first impression for prospective patients educating, supporting, and motivating them to take the next step in their vision journey. The right candidate is persuasive without being pushy, empathetic without losing focus, and confident in leading consultative sales conversations from first inquiry to booked consultation. 

Hourly rate is $21 - $25 per hour with incentive compensation potential.

Hybrid/Remote will be considered; however, you must live within 50 miles of Aliso Viejo to attend training, meetings, etc. in the office. 


  • Engage prospective patients with enthusiasm, confidence, and professionalism from the very first call 
  • Convert inbound inquiries into scheduled consultations through consultative conversation and relationship building 
  • Educate patients on procedures, financing options, and the NVISION experience in a clear, compelling way 
  • Overcome objections and help hesitant callers feel confident moving forward 
  • Deliver a concierge level experience that exceeds expectations 
  • Make outbound follow-up calls to reengage prospective patients and maximize conversions 
  • Build trust while representing our surgeons and clinical teams with professionalism 
  • Use empathy and sound judgment when assisting anxious or upset callers 
  • Accurately schedule appointments across multiple clinic locations 
  • Collaborate with clinic teams to support patient retention and satisfaction 
  • Maintain strong product knowledge and stay informed on offerings and processes 
  • Meet and exceed performance metrics related to conversion, booking, and patient satisfaction 

  • 2+ years of sales or customer engagement experience (inside sales, retail, real estate, appointment setting, hospitality, or similar) 
  • Proven ability to influence conversations and convert opportunities into appointments or sales 
  • Excellent verbal communication skills with confidence and professionalism 
  • Competitive, goal-oriented mindset with a strong work ethic 
  • Ability to multitask and perform in a fastpaced environment 
  • Strong emotional intelligence and ability to connect quickly 
  • Experience in healthcare, aesthetics, elective procedures, or ophthalmology is a plus 
  • Bilingual English/Spanish is a plus

#NVisionClinic


USD $21.00/Hr.
USD $25.00/Hr.

Apply