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Remote Insurance Call Center Jobs in Arkansas (NOW HIRING)

MCI Military Recruitment

VP BPO Sales

AR · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Talkiatry

Remote Therapist - Arkansas

Fayetteville, AR · Remote

$70K - $90K/yr

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...

Talkiatry

Remote Therapist - Arkansas

Little Rock, AR · Remote

$70K - $90K/yr

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...

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All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Arkansas

Remote Insurance Call Center information

See Arkansas salary details

$8

$15

$23

How much do remote insurance call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote insurance call center in Arkansas is $15.36, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Arkansas? For Remote Insurance Call Center jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Arkansas look for? The top searched job categories for Remote Insurance Call Center jobs in Arkansas are:
What cities in Arkansas are hiring for Remote Insurance Call Center jobs? Cities in Arkansas with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Arkansas as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $31,944 per year, or $15.4 per hour.

Remote Customer Service Representative-Texas, Arkansas, or Oklahoma

Secured Assist LLC

Texarkana, AR • Remote

$15.36/hr

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Job description

***Please apply on our website at SecuredAssist.com/Careers***

Customer Service Representative 1 (CSR1)

Job Summary

  • Handle both incoming and outgoing calls as it pertains to our client?s accounts;

  • System documentation to reflect all communications with consumers;

  • Review, quality control and accuracy of information is required;

  • Tracking all information including system documentation and necessary logs;

  • Basic office work as needed, and

  • Following all guidelines, rules, and policies for both our agency and our clients.

Qualifications

  • Call center work experience preferred, but not required.

  • Strong interpersonal and communication skills.

  • High integrity & professionalism with the ability in all situations to maintain a customer service demeanor.

  • Self managed and focused to maintain high levels of productivity in a work from home environment.

  • Ability to follow all rules, guidelines, policies and procedures in all situations.

  • Ability to read, write, and speak English fluently.

Working from Home Requirements:

Home Office:

  • Personal Mobile Device

  • High speed internet connection with the ability to connect to your Secured Assist assigned system utilizing a connection/ethernet cable:

  • The Federal Communications Commission (FCC) set the standard for broadband internet at 25 Mbps for download speeds, and 3 Mbps for upload. To be considered ?high speed? your download speed should be higher than the 25 Mbps standard, ranging anywhere from 100 to 1,000 Mbps.

Salary/Benefits

  • $15.36 P/Hour + health and welfare benefit of $4.93 P/Hour

  • Medical, Dental, Vision Plans available

  • 11 Paid Federal Holidays

  • Paid sick time and Paid vacation time

Secured Assist, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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