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Remote Instacart Customer Service Jobs in Renton, WA

ECP

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

Customer Service Experience * Software experience, experience with eMARs, EHRs or other healthcare ... A remote work environment that is compliant with cybersecurity and other company workplace policies

HMG Careers

Sales and Service Agent Remote

North Bend, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Sales and Service Agent Remote

Covington, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Sales and Service Advisor

Seattle, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Bonney Lake, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Sales and Service Advisor

Issaquah, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Duvall, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Tacoma, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Sales and Service Agent Remote

Bothell, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Sales and Service Agent Remote

Dash Point, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

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Showing results 21-40

All JobsInstacart Customer Service JobsRemote Instacart Customer Service JobsRemote Instacart Customer Service Jobs in Renton, WA

Remote Instacart Customer Service information

See Renton, WA salary details

$27.6K

$65.2K

$113.6K

How much do remote instacart customer service jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote instacart customer service in Renton, WA is $65,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $78,700.00 per year, depending on experience, location, and employer.

What are common challenges faced by remote Instacart customer service representatives, and how can they be managed?

Remote Instacart Customer Service representatives often navigate challenges such as handling high call volumes, resolving complex customer issues, and maintaining effective communication without in-person support. To manage these, it’s important to stay organized, make use of the company’s knowledge base, and communicate clearly with both customers and teammates. Regular virtual team meetings and access to chat support can help address concerns quickly and maintain a sense of connection with colleagues.

What is the difference between Remote Instacart Customer Service vs Remote Uber Eats Customer Support?

AspectRemote Instacart Customer ServiceRemote Uber Eats Customer Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Employer & Industry UsageInstacart, grocery delivery industryUber Eats, food delivery industry
Common Search & ComparisonYesYes

Both Remote Instacart Customer Service and Remote Uber Eats Customer Support roles involve assisting customers remotely, handling inquiries, and resolving issues. While they share similar credentials and work environments, they serve different industries—grocery vs. food delivery. Understanding these differences helps job seekers find the role that best matches their skills and interests.

What skills and qualifications are needed to thrive as a remote Instacart customer service representative?

To thrive as a Remote Instacart Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Experience with CRM platforms, ticketing systems, and online communication tools such as live chat and email is typically required. Empathy, patience, and adaptability are vital soft skills for building rapport and handling a variety of customer concerns. These skills ensure effective resolution of issues, customer satisfaction, and the maintenance of Instacart's reputation in a virtual environment.

What is a remote Instacart customer service representative?

Remote Instacart Customer Service jobs involve assisting Instacart customers via phone, chat, or email from a home-based location. Employees help resolve issues related to orders, deliveries, payments, and general account support. They work to ensure a positive shopping experience by answering questions, troubleshooting problems, and providing clear information. These roles typically require strong communication skills, customer service experience, and the ability to work independently with reliable internet access.

What are popular job titles related to Remote Instacart Customer Service jobs in Renton, WA?

For Remote Instacart Customer Service jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Remote Instacart Customer Service jobs in Renton, WA look for?

The top searched job categories for Remote Instacart Customer Service jobs in Renton, WA are:

What cities near Renton, WA are hiring for Remote Instacart Customer Service jobs?

Cities near Renton, WA with the most Remote Instacart Customer Service job openings:

Remote Instacart Customer Service jobs near you
Infographic showing various Remote Instacart Customer Service job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,238 per year, or $31.4 per hour.

Customer Support Representative (Remote)

ECP

Seattle, WA • Remote

$19.25 - $24.75/hr

Full-time

Posted 10 days ago

Job description

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.

Role Overview 

As a Customer Support Representative at ECP, you serve as the first point of contact for our customers and play a critical role in delivering an exceptional support experience. You are responsible for resolving customer questions, troubleshooting issues, training refreshers, and ensuring timely and accurate communication across all support channels according to SLAs & tracked KPIs.  

This role requires strong product knowledge, clear communication, and consistent execution of support best practices. You are expected to independently manage tickets from intake to resolution while meeting established service standards and contributing to overall team success, and to escalate when required according to established process. 

Core Responsibilities 

Customer Support & Issue Resolution 

  • Serve as the primary contact for customer inquiries via phone, email, and the ticketing system 
  • Manage support tickets from intake through resolution in accordance with SLA expectations 
  • Clarify customer requests to accurately identify needs and scope 
  • Troubleshoot product and workflow issues by identifying root causes and determining appropriate solutions 
  • Clearly explain solutions to customers and confirm resolution 

Documentation & Systems Management 

  • Maintain accurate and complete ticket documentation following ECP best practices 
  • Update and manage customer account records in HubSpot 
  • Ensure all case activity is properly tracked and categorized 

Product Knowledge & Continuous Learning 

  • Develop and maintain strong working knowledge of ECP products, features, and company workflows 
  • Stay current on new releases, updates, and process changes 
  • Serve as a reliable resource for teammates by sharing knowledge and insights 
  • Work cross-functionally as required to provide seamless customer experience 

Performance & Operational Excellence 

  • Consistently meet or exceed established KPIs, SLAs, and quality metrics 
  • Participate in ECP's rotating on-call schedule to provide after-hours support coverage 
  • Manage time effectively to balance ticket volume, follow-ups, and internal responsibilities 
Expectations for Success in This Role 
  • Demonstrate professionalism, empathy, and a customer-first mindset in every interaction 
  • Communicate clearly and confidently, both verbally and in writing 
  • Remain organized and adaptable in a fast-paced environment 
  • Take ownership of assigned work and follow through consistently according to established process 
  • Uphold ECP's values and represent the company positively in all customer interactions 

Requirements

    • Customer Service Experience
    • Software experience, experience with eMARs, EHRs or other healthcare-related technologies is preferred
    • Strong problem-solving capabilities
    • Excellent verbal and written communication skills
    • Comfort learning new systems and technologies quickly 
    • Bachelor or Associate's degree preferred
    • A remote work environment that is compliant with cybersecurity and other company workplace policies
    • Work Hours / Schedule:
      • The regular work hours will be 9:30 am CT (7:30 am PT, 8:30 am MT, 10:30 am ET) to 6:00 pm CT (4:00 pm PT, 5:00 pm MT, 7:00 pm ET), Monday through Friday.
      • Support team members are required to participate in the on-call/after-hours rotational schedule

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