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Remote Inmate Call Monitoring Jobs in Woodbridge, VA

The Midtown Group

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Veterans Liaison Officer Supervisor

Washington, DC · Remote

$67K - $69K/yr

Supervisor - Veteran Liaison Officer/Representative Remote $67,000 - $69,000 a year - Full-time ... Monitors Contact Center and intake calls performance for quality and adherence to procedural ...

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Remote Inmate Call Monitoring information

See Woodbridge, VA salary details

$8

$15

$19

How much do remote inmate call monitoring jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote inmate call monitoring in Woodbridge, VA is $15.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $17.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What job categories do people searching Remote Inmate Call Monitoring jobs in Woodbridge, VA look for? The top searched job categories for Remote Inmate Call Monitoring jobs in Woodbridge, VA are:
What cities near Woodbridge, VA are hiring for Remote Inmate Call Monitoring jobs? Cities near Woodbridge, VA with the most Remote Inmate Call Monitoring job openings:
Remote Inmate Call Monitoring jobs near you

Enterprise Architect, ServiceNow, Nuvolo, Remote, Contingent

Greenberg-Larraby, Inc. (GLI)

Washington, DC • Remote

$78.25 - $100.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Job description

The Enterprise Architect for ServiceNow and Nuvolo will play a key role in designing and implementing architectural solutions that leverage ServiceNow and Nuvolo platforms to streamline operations and enhance service delivery. This remote position requires a strategic thinker with a deep understanding of enterprise architecture and cloud-based solutions.

This position is contingent upon award within a standard 30 day turnaround.

Lead the architectural design and implementation of ServiceNow and Nuvolo solutions in alignment with organizational goals.

Collaborate with stakeholders to identify requirements and translate them into an efficient architecture that meets business needs.

Evaluate and integrate existing systems with ServiceNow and Nuvolo applications, ensuring interoperability and optimal performance.

Provide technical leadership and best practices for development, implementation, and maintenance of ServiceNow and Nuvolo solutions.

Develop architecture diagrams, documentation, and roadmaps to communicate the architecture vision and implementation plans.

Monitor and assess emerging technologies to drive innovation and improvement in service delivery.

Ensure compliance with security and governance policies in the architectural design and application deployment.

This is a remote position, providing flexibility in work environment while engaging in collaborative projects.

Requirements

Ability to obtain a Public Trust.

Candidates must be U.S. citizens or hold a Green Card.

7+ years of ServiceNow architecture and configuration experience

Direct experience supporting Nuvolo Clinical EAM on ServiceNow

Strong understanding of CMMS, clinical asset lifecycle, and work order management in hospitals

Experience supporting HTM (Healthcare Technology Management), Biomedical Engineering, or Facilities operations

Experience with business rules, UI actions, scripts, workflows, and role/group administration

Experience in Operations & Maintenance (O&M) environments including upgrades and incident response

Experience working in Agile/Scrum environments

Ability to work remotely in a fast-paced federal healthcare IT environment

Education
  • Bachelor's degree in information systems, Computer Science, Healthcare IT, Biomedical Engineering, or related field
    (Master's degree preferred but not required)
Required Certifications
  • ServiceNow Certified System Administrator (CSA) required
  • ServiceNow Certified Application Developer (CAD) strongly preferred
  • Nuvolo training
Highly Preferred Certifications (these attract the right people)
  • ITIL Foundation or higher
  • Certified Scrum Master (CSM) or Agile certification
  • PMP (nice to have)

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Other benefits, terms apply

Disclaimer: 

Greenberg & Larraby, Inc. will never send offer letters of employment unless a thorough interview process has taken place and all other internal processing has taken place.

 If you receive one from an outside party and is not from the URL of our firm at @greenberg-larraby.com), please do not respond. If you have further questions, please reach out to your administrator.  

When you apply to our positions, upon our interest, a recruiter will call you directly and will pre-screen prior to an interview.  Offers of employment are contingent upon a thorough interview process, background check, and security clearance adjudication processing as applicable. Thank you.

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