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Remote Inmate Call Monitoring Jobs in Wethersfield, CT

Finalsite

Staff Site Reliability Engineer

Glastonbury, CT · Remote

$180K - $250K/yr

LOCATION 100% Remote - Anywhere within the US RESPONSIBILITIES * Design, improve, and maintain ... Build and manage observability practices, including monitoring, alerting, dashboards, and SLO ...

Finalsite

Staff Site Reliability Engineer

Glastonbury, CT · On-site +1

$180K - $250K/yr

LOCATION 100% Remote - Anywhere within the US RESPONSIBILITIES * Design, improve, and maintain ... Build and manage observability practices, including monitoring, alerting, dashboards, and SLO ...

All JobsInmate Call Monitoring JobsRemote Inmate Call Monitoring JobsRemote Inmate Call Monitoring Jobs in Wethersfield, CT

Remote Inmate Call Monitoring information

See Wethersfield, CT salary details

$8

$16

$20

How much do remote inmate call monitoring jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote inmate call monitoring in Wethersfield, CT is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.31 per hour, depending on experience, location, and employer.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What are popular job titles related to Remote Inmate Call Monitoring jobs in Wethersfield, CT?

For Remote Inmate Call Monitoring jobs in Wethersfield, CT, the most frequently searched job titles are:

What job categories do people searching Remote Inmate Call Monitoring jobs in Wethersfield, CT look for?

The top searched job categories for Remote Inmate Call Monitoring jobs in Wethersfield, CT are:

What cities near Wethersfield, CT are hiring for Remote Inmate Call Monitoring jobs?

Cities near Wethersfield, CT with the most Remote Inmate Call Monitoring job openings:

Remote Inmate Call Monitoring jobs near you
Infographic showing various Remote Inmate Call Monitoring job openings in Wethersfield, CT as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,301 per year, or $16 per hour.

Staff Site Reliability Engineer

Finalsite

Glastonbury, CT • Remote

$180K - $250K/yr

Full-time

Re-posted 6 days ago

Job description

Finalsite is the first community relationship management platform for K-12 schools, transforming how schools attract students, engage families, build community — and thrive. More than 7,000 schools and districts worldwide trust Finalsite’s integrated platform for their websites, communications, mobile apps, enrollment, and marketing services. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com.
VISIONFinalsite will transform the way school communities engage with their schools.
SUMMARY OF THE ROLE

The Staff Site Reliability Engineer will lead the evolution of Finalsite’s infrastructure, reliability, and observability practices across a multi-cloud environment. This role partners closely with engineering leadership to improve CI/CD, environment consistency, scalability, and operational excellence across critical platform initiatives.


LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES

  • Design, improve, and maintain scalable CI/CD pipelines and deployment processes

  • Establish reliable staging and development environments aligned with production standards

  • Build and manage observability practices, including monitoring, alerting, dashboards, and SLO frameworks

  • Partner with engineering teams to support platform modernization and infrastructure reliability

  • Drive Infrastructure-as-Code (IaC) standards and multi-cloud operational consistency across AWS and GCP

  • Provide technical leadership on infrastructure architecture, reliability, and operational best practices

  • Support incident response, system reliability, and operational readiness initiatives

  • Utilize AI-assisted development tools to support infrastructure analysis and improvement efforts

QUALIFICATIONS AND SKILLS

Basic Qualifications

  • At least 10 years of experience as a Staff SRE or senior-level infrastructure engineer supporting production systems at scale

  • Strong expertise in AWS and GCP cloud platforms

  • Familiarity with queue-based or event-driven architectures and autoscaling technologies

  • Experience designing and improving CI/CD infrastructure and deployment automation

  • Hands-on Kubernetes operations experience, including scalability and workload reliability

  • Experience with observability tools, monitoring strategies, and incident management practices

  • Proficiency with Infrastructure-as-Code tools such as Terraform or comparable technologies

  • Strong communication and collaboration skills across engineering teams

  • Experience using AI-assisted development tools such as Claude Code, Codex, or similar technologies

Preferred Qualifications

  • Experience supporting platform modernization or large-scale migration initiatives

  • Experience supporting multi-tenant SaaS environments

  • Background leading or advancing modern SRE practices within infrastructure teams

  • Familiarity with Ruby/Rails or Python deployment environments

  • Experience within EdTech, SaaS, or other highly available production environments

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.