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Remote Inmate Call Monitoring Jobs in Shreveport, LA

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Remote Inmate Call Monitoring information

See Shreveport, LA salary details

$8

$15

$20

How much do remote inmate call monitoring jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote inmate call monitoring in Shreveport, LA is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $17.16 per hour, depending on experience, location, and employer.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What are the most commonly searched types of Inmate Call Monitoring jobs in Shreveport, LA?

The most popular types of Inmate Call Monitoring jobs in Shreveport, LA are:

What are popular job titles related to Remote Inmate Call Monitoring jobs in Shreveport, LA?

For Remote Inmate Call Monitoring jobs in Shreveport, LA, the most frequently searched job titles are:

What job categories do people searching Remote Inmate Call Monitoring jobs in Shreveport, LA look for?

The top searched job categories for Remote Inmate Call Monitoring jobs in Shreveport, LA are:

What cities near Shreveport, LA are hiring for Remote Inmate Call Monitoring jobs?

Cities near Shreveport, LA with the most Remote Inmate Call Monitoring job openings:

Remote Inmate Call Monitoring jobs near you
Infographic showing various Remote Inmate Call Monitoring job openings in Shreveport, LA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 71% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,015 per year, or $15.9 per hour.

Outbound Survey Representative

Five Star Solutions

Shreveport, LA • On-site, Remote

$14/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are hiring Healthcare Survey Agents to support our client. In this role, agents will conduct outbound calls to hospitals and healthcare clinics to complete brief surveys related to their after-hours and emergency response protocols. Strong communication skills, professionalism, and attention to detail are essential for success in this role.
This is a full-time, remote opportunity for residents of the following states:
AL, GA, ID, IA, IN, KS, LA, MI, MS,, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Requirements
  • Minimum 1 year of customer service/call center or office experience required
  • Technical savvy able to toggle between multiple browsers & systems using dual monitors
  • Strong verbal and written communication skills
  • Self-motivated, dependable, and able to work independently
  • Must be 18 years of age
  • Must pass a background check in compliance with state and federal laws
  • Previous remote work experience preferred

Responsibilities
  • Make outbound calls to hospitals and healthcare clinics across the U.S.
  • Conduct brief surveys focused on after-hours and emergency response protocols
  • Ask approximately 3 standardized questions per call
  • Accurately document responses during each call using provided systems
  • Maintain a professional and courteous demeanor with healthcare staff
  • Follow call scripts and guidelines to ensure consistency and compliance
  • Handle a high volume of calls while maintaining quality standards
  • Protect confidential information and adhere to company policies
  • Communicate any issues or escalations to supervisors as needed
  • Meet performance and attendance expectations in a remote work environment

Work Schedule & Compensation
  • Hours: Full-time, 40 hours/week
  • Shifts: Monday-Friday 10:00am-6:30pm CST
  • Training: Paid, typically 2 week, Monday-Friday, 9:30 AM -6:00 PM CST
  • Pay: Starting at $14/hour + $1/hr shift differential for nights/weekends
  • Status: Full time- Benefit (40 hrs) eligible 1st of month after 60 days

Equipment & Work Environment
  • Company-provided equipment for full-time, permanent employees
  • Must have a secure, high-speed internet connection and dedicated workspace
  • Childcare for anyone 4 years of age and younger is required.

$14 - $14 an hour
If you're a good communicator and looking for a steady, full-time work-from-home job, this could be a great fit for you
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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