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Remote Inmate Call Monitoring Jobs in Saint Louis, MO

This is a remote role with flexibility to work from home, aligned to a Dentons office location. The ... Monitor cases with the use of various online resources. Handle all inquiries from attorneys ...

Denials Specialist (Remote) Pay Rate: $22.47/hour Assignment Length: 6-12 months (with potential to ... Support data tracking and reporting related to the denial process * Assist with monitoring ...

BIM Manager

Fenton, MO · On-site +1

BIM Manager This position can work out of any of our regional offices or fully remote. About ... This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow ...

BIM Manager

Fenton, MO · On-site +1

BIM Manager This position can work out of any of our regional offices or fully remote. About ... This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow ...

BIM Manager

Fenton, MO · On-site +1

This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow ... Monitors and manages daily department operations to ensure goals and objectives are being met and ...

Electrical Estimator This position is fully remote. About ArchKey ArchKey is one of the nation ... This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow ...

Develop solutions with operational readiness in mind, including observability, monitoring ... driven/ remote procedure call frameworks such as: gRPC, Apache Kafka, IBM MQ or other related ...

Description Electrical Estimator This position is fully remote. About ArchKey ArchKey is one of the ... This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow ...

Electrical Estimator This position is fully remote. About ArchKey ArchKey is one of the nation ... This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow ...

Engineering Design Lead

Fenton, MO · On-site +1

$98K - $129K/yr

This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow ... Monitors and guides the design activities of engineers and designers to achieve high performance in ...

Showing results 21-40

Remote Inmate Call Monitoring information

See Saint Louis, MO salary details

$7

$15

$19

How much do remote inmate call monitoring jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote inmate call monitoring in Saint Louis, MO is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $16.83 per hour, depending on experience, location, and employer.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What job categories do people searching Remote Inmate Call Monitoring jobs in Saint Louis, MO look for?

The top searched job categories for Remote Inmate Call Monitoring jobs in Saint Louis, MO are:

What cities near Saint Louis, MO are hiring for Remote Inmate Call Monitoring jobs?

Cities near Saint Louis, MO with the most Remote Inmate Call Monitoring job openings:

Infographic showing various Remote Inmate Call Monitoring job openings in Saint Louis, MO as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,383 per year, or $15.6 per hour.

EHR Application Support Analyst

BJC HealthCare

Saint Louis, MO • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Provides remote end-user support for software and hardware systems, including Epic and other Clinical applications.

  • Identifies and resolves issues with applications by following established procedures and using management tools.

  • Monitors service delivery performance metrics and assists with implementing remedies and preventative measures.


BJC Healthcare rating

7.5

Company rating: 7.5 out of 10

Based on 232 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers


Job description

Additional Information About the Role

BJC is hiring for an Epic Helpdesk Support Analyst.  The schedule is: Sunday, Monday, Thursday, and Friday - 6:00 a.m. - 4:30 p.m.

We are looking for customer service, call center experience, and Epic is preferred.  

This is a remote position, but looking for candidates in the St. Louis metro area.  


Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.


Preferred Qualifications

Role Purpose

Provides remote end-user support for the organization's software and hardware systems with a responsibility for Epic & other Clinical applications. Has working knowledge and experience in discipline and broadens capabilities. Recognizes issues and is able to elicit data from clients regarding problems. Performs a range of straightforward assignments related to discipline. Uses prescribed guidelines or policies to analyze and resolve problems. Receives a moderate level of guidance and direction.Epic or applicable certifications will be required within 6 months of hire.

Responsibilities

  • Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics.
  • Provides first line investigation and gathers information to enable incident resolution and allocate incidents.
  • Monitors service delivery performance metrics.
  • Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures.
  • May be part of an after-hours on-call rotation.
  • Minimum Requirements

    Education

  • High School Diploma or GED
  • Experience

  • 2-5 years
  • Preferred Requirements

    Education

  • Bachelor's Degree
  • Experience

  • 5-10 years
  • Supervisor Experience

  • No Experience

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary.

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Qualifications:

    Role Purpose

    Provides remote end-user support for the organization's software and hardware systems with a responsibility for Epic & other Clinical applications. Has working knowledge and experience in discipline and broadens capabilities. Recognizes issues and is able to elicit data from clients regarding problems. Performs a range of straightforward assignments related to discipline. Uses prescribed guidelines or policies to analyze and resolve problems. Receives a moderate level of guidance and direction.Epic or applicable certifications will be required within 6 months of hire.

    Responsibilities

  • Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics.
  • Provides first line investigation and gathers information to enable incident resolution and allocate incidents.
  • Monitors service delivery performance metrics.
  • Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures.
  • May be part of an after-hours on-call rotation.
  • Minimum Requirements

    Education

  • High School Diploma or GED
  • Experience

  • 2-5 years
  • Preferred Requirements

    Education

  • Bachelor's Degree
  • Experience

  • 5-10 years
  • Supervisor Experience

  • No Experience
  • Education:UNAVAILABLEEmployment Type: FULL_TIME

    What BJC Healthcare employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    BJC Healthcare logo

    About BJC Healthcare

    Sourced by ZipRecruiter

    BJC Healthcare, situated in Saint Louis, MO, US, is one of the largest healthcare organizations in the United States. Launched in 1993, BJC encompasses 15 hospitals and multiple health service organizations covering the metropolitan St. Louis area, mid-Missouri and Southern Illinois. This healthcare titan's services cover a vast field, from community health and wellness, to pediatric care, to advanced specialty care. BJC is well-known for its two nationally recognized hospitals, Barnes-Jewish Hospital and St. Louis Children's Hospital, both affiliated with Washington University School of Medicine. Its mission revolves around improving the health and well-being of the communities it serves through leadership, education, innovation, and excellence in medicine.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Saint Louis, MO, US