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Remote Inmate Call Monitoring Jobs in Dayton, OH

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Remote Inmate Call Monitoring information

See Dayton, OH salary details

$7

$15

$19

How much do remote inmate call monitoring jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote inmate call monitoring in Dayton, OH is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are popular job titles related to Remote Inmate Call Monitoring jobs in Dayton, OH? For Remote Inmate Call Monitoring jobs in Dayton, OH, the most frequently searched job titles are:
What job categories do people searching Remote Inmate Call Monitoring jobs in Dayton, OH look for? The top searched job categories for Remote Inmate Call Monitoring jobs in Dayton, OH are:
What cities near Dayton, OH are hiring for Remote Inmate Call Monitoring jobs? Cities near Dayton, OH with the most Remote Inmate Call Monitoring job openings:
Remote Inmate Call Monitoring jobs near you
Infographic showing various Remote Inmate Call Monitoring job openings in Dayton, OH as of June 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,374 per year, or $15.6 per hour.

Medical Center Representative - Call Team (Remote)

Dayton Center For Neurological Disorders Inc

Miamisburg, OH • Remote

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Dayton Center for Neurological Disorders (DCND), one of the largest physician owned and operated private practices in Ohio, is seeking a Call Team Medical Center Representative to be based primarily remotely but who lives in the Dayton/Cincinnati area. The Call Team Medical Center Representative is responsible for answering a multi-level call queue to provide support to patients in regards to scheduling, insurance, balances and to transfer calls to other departments when needed. The position's hours are Monday - Friday from 8:15 - 4:45 - no holidays or weekends!

Only applicants local to the Dayton/Cincinnati area will be considered. There will be times when it is necessary to work on site, sometimes unexpectedly. For example, if there are technical issues at the work from home location (i.e., Wi-Fi issues), the employee will be required to return to the office to complete their work day. Also, some trainings and meetings require the employee to be on site, including the first day of work which is in person all day.

About Us
At Dayton Center for Neurological Disorders (DCND), our work changes lives every day. Employees are united by a shared mission: delivering compassionate, evidence-based neurological care that improves function, independence, and quality of life for our patients and their families. Every role - clinical, administrative, or support - directly contributes to better outcomes and meaningful human impact. We strive to create a stable workplace with predictable expectations, fair practices, and a culture that respects employees' time, well-being, and personal commitments.
What We Offer

  • Competitive Pay - The pay range for the Call Center Medical Center Representative is $17.50 - $23.00 per hour.
  • Employer-Sponsored Health, Dental, and Vision Insurance
  • Employer-Paid Life & Short Term Disability Insurance
  • 401(k) Retirement Plan with Company Matching up to 4% after your first year
  • Profit-Sharing
  • Generous Paid Time Off of 12 Days per year (prorated your first year) - increases based on years of service!

This Position Requires:

  • A High School Diploma or equivalent.
  • Valid Drivers' License
  • Ability to pass a pre-employment criminal background and drug screen
  • Immunization for Tuberculosis (TB) or willingness to be vaccinated on the first day of employment
  • Ability to maintain confidentiality of patient information

Our Ideal Candidate Will Have:

  • A minimum of 2 years of medical office experience
  • Experience working with Athena health insurance coverages
  • Experience working in a remote work environment
  • Understanding of HIPPA, Section 1557, Interpreter Policy, Code of Conduct, and Fraud

Key Job Responsibilities

  • Answering the multi-line call queue, monitoring wait times, and limiting dropped calls
  • Appropriately screen calls prior to transferring to other departments
  • Review and advise patients of balances
  • Create patient cases and document notes from patient interactions appropriately
  • Ensure schedules are filled and communicate with senior schedulers on provider's availability
At Dayton Center for Neurological Disorders, we combine compassionate neurological care, collaborative teamwork, and professional growth to make a meaningful difference - for our patients and our people. Apply today to become a part of the DCND family!

(M-F) 8:15 a.m. - 4:45 p.m. - Hours could vary depending on the needs of the company and for in-person trainings/meetings

Apply