ZipRecruiter

Log In

2

Remote Inmate Call Monitoring Jobs in Atlanta, GA

Acara Solutions

Solution Engineer

Alpharetta, GA · Remote

$50 - $75/hr

... remote access patterns, operational runbooks, monitoring/incident handling procedures, and customer ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

WIVERSE

Client Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

Mondays & Fridays REMOTE 6 month contract The position of Client Service Representative entails ... The CSR will also oversee/monitor the resolution to all problems, regardless of delegation to other ...

PainPoint

Prior Authorization Coordinator

Atlanta, GA · On-site +1

$19 - $21/hr

Remote About DxTx Pain & Spine At DxTx Pain & Spine, we're redefining how pain and spine practices ... Monitor advanced procedure trackers for each practice to identify authorization opportunities.

Worth AI

Senior Agentic (AI) Engineer

Atlanta, GA · Remote

$107K - $146K/yr

... monitoring. * Architect agent graphs in LangGraph (or comparable -- CrewAI, AutoGen, Claude Agent ... All Remote Hires will be required to travel to Orlando, Florida at least twice per year for Town ...

next page

Showing results 1-20

All JobsRemote Inmate Call Monitoring JobsRemote Inmate Call Monitoring Jobs in Atlanta, GA

Remote Inmate Call Monitoring information

See Atlanta, GA salary details

$7

$15

$19

How much do remote inmate call monitoring jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote inmate call monitoring in Atlanta, GA is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Atlanta, GA? The most popular types of Inmate Call Monitoring jobs in Atlanta, GA are:
What are popular job titles related to Remote Inmate Call Monitoring jobs in Atlanta, GA? For Remote Inmate Call Monitoring jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Inmate Call Monitoring jobs in Atlanta, GA look for? The top searched job categories for Remote Inmate Call Monitoring jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Inmate Call Monitoring jobs? Cities near Atlanta, GA with the most Remote Inmate Call Monitoring job openings:
Remote Inmate Call Monitoring jobs near you
Infographic showing various Remote Inmate Call Monitoring job openings in Atlanta, GA as of June 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,031 per year, or $15.4 per hour.
AWS Full Stack Developer W Amazon Kinesis & AWS Connect - Remote Role

AWS Full Stack Developer W Amazon Kinesis & AWS Connect - Remote Role

Volantsoft Inc

Lawrenceville, GA • Remote

Full-time

Posted 7 days ago

Job description

Role:- AWS Full Stack Developer
Remote
Contract

Role Expectation: -
AWS Full Stack Developer with strong hands-on Amazon Kinesis experience in building real-time event-driven streaming applications using Lambda, API Gateway, Python/Java, and serverless AWS architecture.
Position Summary
We are seeking an experienced AWS Full Stack Developer to lead the migration of contact center call recording and analytics capabilities from the current Amazon Connect and Calabrio integration to a modern architecture. This role will design, develop, and implement cloud-native solutions to transition call recordings, metadata, analytics, and downstream integrations while ensuring security, compliance, and minimal disruption to contact center operations.
The ideal candidate combines strong AWS application development skills with experience in contact center technologies, serverless architectures, data migration, and full-stack application development.

Key Responsibilities
Solution Design and Architecture
  • Design and implement a scalable AWS architecture to migrate call recordings and analytics from Calabrio to Amazon Connect Contact Lens.
  • Assess the existing Amazon Connect and Calabrio integration, including recording storage, metadata structures, retention policies, and reporting dependencies.
  • Define migration strategies for historical recordings, transcripts, and associated metadata.
  • Develop reusable Infrastructure as Code using AWS CloudFormation, Terraform, or AWS CDK.

Backend Development
  • Build serverless and microservices-based applications using AWS Lambda, Amazon API Gateway, and Amazon SQS.
  • Develop APIs and automation to extract recordings and metadata from Calabrio and load them into AWS services such as Amazon S3 and Amazon DynamoDB.
  • Integrate with Amazon Transcribe and Contact Lens analytics where required.

Front-End Development
  • Develop dashboards and administrative tools using React, Angular, or Vue.js.
  • Build interfaces for migration monitoring, reconciliation, and operational reporting.

Data Migration and Validation
  • Develop automated scripts to migrate historical call recordings, transcripts, and metadata.
  • Perform data validation, reconciliation, and integrity checks.
  • Ensure chain of custody and auditability throughout the migration process.

DevOps and Automation
  • Build and maintain CI/CD pipelines using GitHub GitHub Actions, Atlassian Jenkins, or Amazon Web Services AWS CodePipeline.
  • Automate environment provisioning, testing, and deployment.

Security and Compliance
  • Implement encryption, access controls, and audit logging using AWS Key Management Service, AWS Identity and Access Management, and AWS CloudTrail.
  • Ensure compliance with HIPAA, PCI, and enterprise data retention requirements.

Collaboration
  • Partner with contact center, infrastructure, security, and business stakeholders.
  • Support testing, cutover planning, and post-production stabilization.

Required Qualifications
  • 5+ years of experience developing applications on AWS.
  • 3+ years of experience with Amazon Connect.
  • Experience with Amazon Connect Contact Lens and/or call recording analytics platforms.
  • Experience integrating with Calabrio or similar workforce and recording solutions.
  • Strong proficiency in Python, TypeScript, or Java.
  • Front-end development experience with React or Angular.
  • Expertise in REST APIs, serverless architecture, and event-driven design.
  • Experience with Infrastructure as Code and CI/CD automation.
  • Strong understanding of data migration, reconciliation, and testing methodologies.

Preferred Qualifications
  • Amazon Web Services certifications such as AWS Certified Developer Associate or AWS Certified Solutions Architect Professional.
  • Experience in healthcare or regulated environments.
  • Knowledge of contact center quality management and analytics processes.
  • Familiarity with Amazon Athena, Amazon QuickSight, and Amazon OpenSearch Service.

Top 3 Critical Skills
  1. AWS Full Stack Development Serverless application development using Lambda, API Gateway, React/Angular, and AWS-native services.
  2. Amazon Connect and Contact Lens Expertise Deep understanding of call recording, transcription, analytics, and contact center integrations.
  3. Data Migration and Automation Experience migrating large volumes of recordings and metadata with validation, reconciliation, and CI/CD automation.