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Remote Inmate Call Monitoring Jobs in Utah (NOW HIRING)

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Remote Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What cities in Utah are hiring for Remote Inmate Call Monitoring jobs? Cities in Utah with the most Remote Inmate Call Monitoring job openings:

Senior Front End Application Developer - Javascript / React / Angular

Xenetix Software, LLC.

Lehi, UT โ€ข On-site, Remote

$108K - $141K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

Company Description
Ask Yourself
  • Ready to change the world for the better?
  • Ready to make an impact that others will feel and appreciate?
  • Are you ready to change how we engage our daily work life?
  • Ready for you new gig, and maybe a new place to call home?
  • Ready to bring fresh ideas to an ever-evolving world?

Then keep reading and get ready to rock with us!
Xenetix is a parent company to a new startup based in beautiful Salt Lake City Utah. We have been developing amazing Human Resource Management software and we are ready to rock the world and launch. All positions are remote capable, so we can work with anyone anywhere, except Space, but that's coming (joke). Oh yeah, and full-time with pretty awesome benefits, that's important.
If you are wondering if you are skilled enough; confidence is key so send in your resume/portfolio/whatever and let us look at what you can do, even if you have less than the requested experience. We believe in human potential, and we believe in you.
Job Description
  • Front End development in HTML, CSS, JAVASCRIPT.
  • Required to create or choose an approach or procedure from a variety of complex options for addressing a work task.
  • Works independently to develop, configure, code and test programs.
  • Presents all work in design review and code review sessions to team members, and must be able to explain and support decisions made and actions taken.
  • Interfaces with business analysts, project managers and clients to clarify requirements.
  • Assists other team members with their assignments as required.
  • Tests own work and contributes to the development of test plans.
  • Prepares documentation that describes installation and operating procedures, including application user guides, with limited guidance.
  • Evaluates and plans software designs, test results and technical manuals.
  • Evaluates and plans system designs, test results and runbooks.
  • Reviews literature, patents, and current practices relevant to the solution of assigned projects.
  • Programs new software, web applications and supports new applications under development and the customization of current applications
  • Supports existing applications and new applications under development.
  • Develops monitoring and automation tools for system health and deployment.
  • Edits and reviews technical requirements documentation.
  • Works within Quality Assurance standards to determine if applications fit specification and technical requirements.
  • Displays knowledge of engineering methodologies, concepts, skills, and their application in the area of specified engineering specialty.
  • Displays knowledge of, and ability to apply, process design and redesign skills.
  • Analyzes and determines integration needs.
  • Displays in-depth knowledge of, and ability to apply, project management skills.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Off hour deployments and maintenance outside normal working hours.
  • Other duties and responsibilities as assigned.
  • Project Management of multiple application projects
  • Engineering and Deployment of application Infrastructure improvements.
  • Deliver patching and system performance enhancements to new, under development, and existing applications.
  • Engineering and Deployment of web application infrastructure improvements.
  • Deliver patching and system performance enhancements to new, under development, and existing applications.

Qualifications
Requirements:
  • TypeScript, JavaScript development in Angular or React.
  • Experience working with WebSocket Asynchronous and HTTP request and response headers.
  • Experience with Testing, Validation, and Revision Management.
  • Experience with various web development tools and IDE environments.
  • Excellent organizational and communication skills are required.
  • Excellent decision making and critical-thinking skills.
  • Must be an energetic and highly motivated self-starter.
  • Must be self-motivated and have a positive attitude.
  • Must be detail oriented.
  • Must have the ability to multi-task.
  • Must have excellent oral and written communication skills.

Preferences:
  • Experience in a modern front end framework such as Angular, React, Vue.js.
  • Experience with UI/UX development tools like Adobe XD.
  • Experience interfacing with web services such as REST, SOA, XML.
  • Experience with multi-tenant security models and authentication.
  • Experience with software deployment using technologies like Docker, AWS, Azure, and Nginx.
  • Experience with shell scripting.
  • Mobile UI/UX Development for Android and IOS.
  • Strong software integration experience.
  • Commercial software development lifecycle practices.
  • Having worked in a highly motivated, fast-paced, critical development role.
  • Ability to work in a fast-paced and quickly changing environment.
  • Ability to meet deadlines with Projects and Assignments.
  • Ability to learn and support new technologies and train others.

Additional Information
Benefits and Compensation
  • Salary based on education, capability, and experience
  • Flexible Work Schedule and Remote Work Friendly
  • Comprehensive Health Insurance
  • Prescription Coverage
  • Dental Coverage
  • Vision Coverage
  • Short-Term Disability
  • 401K Retirement Plan
  • Paid Time Off
  • Paid Training
  • Paid Certification Testing

All your information will be kept confidential according to EEO guidelines.