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Remote Information Literacy Jobs (NOW HIRING)

Xantrion

IT Support Engineer (Remote - Fresno)

Fresno, CA · On-site +1

$60K - $65K/yr

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning ... Basic computer literacy across both hardware and software. * Ability to be proactive and able to ...

West Virginia University Health System

Below, you'll find other important information about this position. The AI Literacy Specialist is ... remote work environment. 2. Prolonged periods working at a computer workstation. WORKING ...

Xantrion

IT Support Engineer (Remote - Fresno)

Fresno, CA · Remote

$60K - $65K/yr

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning ... Basic computer literacy across both hardware and software. * Ability to be proactive and able to ...

Expressable

Speech-Language Pathologist

$40 - $54/hr

Remote Speech-Language Pathologist (SLP) This role is 100% remote. It is required to hold a state ... Strong computer literacy and ability to learn new systems independently * Familiarity with ...

Red Carrot

Initiative Lead

Washington, DC · Remote

Remote ⚠ This position is contingent upon contract award. ABOUT THE ROLE Red Carrot is seeking a Senior Initiative Lead to serve as key personnel on a federal information literacy initiative. This ...

Red Carrot

Initiative Support

Washington, DC · Remote

$22 - $28.75/hr

Remote ⚠ This position is contingent upon contract award. ABOUT THE ROLE Red Carrot is seeking a Journeyman Initiative Support specialist to serve as key personnel on a federal information literacy ...

Red Carrot

Project Coordination

Washington, DC · Remote

Remote ⚠ This position is contingent upon contract award. ABOUT THE ROLE Red Carrot is seeking a ... Experience in information, media, or digital literacy research or strategy preferred * Background ...

The Pennsylvania State University

For additional information on remote work at Penn State, seeNotice to Out of State Applicants. AND ... Financial Literacy Student Ambassadors at the University Park campus. Our mission is to provide ...

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Remote Information Literacy information

See salary details

$22.5K

$66.3K

$97K

How much do remote information literacy jobs pay per year?

As of Aug 24, 2026, the average yearly pay for remote information literacy in the United States is $66,307.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is remote information literacy?

Remote information literacy refers to the ability to locate, evaluate, and use information effectively while working or studying from a distance, often using digital resources and online platforms. This skill set is essential for remote workers, students, and educators who rely on the internet to access credible information, conduct research, and communicate findings. Strong information literacy helps individuals discern trustworthy sources, avoid misinformation, and make informed decisions in a digital environment.

What skills and qualifications are needed to thrive as a remote information literacy specialist?

To excel as a Remote Information Literacy Specialist, you need expertise in research methods, information evaluation, and digital literacy, often supported by a degree in library science, education, or a related field. Familiarity with online databases, learning management systems, citation tools, and virtual collaboration platforms is typically required. Strong communication, instructional design, and self-motivation are vital soft skills for engaging learners and managing remote work effectively. These skills ensure that individuals can teach others to critically assess and use information, fostering independent learning and informed decision-making in digital environments.

What are common challenges faced by remote information literacy specialists, and how can they be addressed?

Remote information literacy specialists often encounter challenges related to engaging learners without face-to-face interaction, ensuring equitable access to digital resources, and effectively assessing learners' understanding. To address these, specialists can leverage interactive virtual tools, provide clear communication channels, and offer flexible learning materials that accommodate different time zones and learning styles. Collaborating closely with IT support and faculty also helps in troubleshooting access issues and tailoring sessions to learners’ needs.

What is the difference between Remote Information Literacy vs Remote Research Assistant?

AspectRemote Information LiteracyRemote Research Assistant
Required CredentialsLibrary science degree or certification, information management skillsRelevant academic background, research experience
Work EnvironmentLibraries, educational institutions, online info centersResearch projects, academic or corporate settings
Employer & Industry UsageLibraries, universities, info organizationsUniversities, research firms, nonprofits
Common Search & Comparison IntentUnderstanding info literacy skills, job rolesResearch tasks, data collection, analysis

Remote Information Literacy focuses on teaching and assessing individuals' ability to locate, evaluate, and use information effectively, often within educational or library settings. Remote Research Assistants support research projects by gathering data, conducting literature reviews, and assisting with analysis. While both roles involve research skills, information literacy emphasizes teaching and information evaluation, whereas research assistants focus on executing research tasks.

What cities are hiring for Remote Information Literacy jobs?

Cities with the most Remote Information Literacy job openings:

What are the most commonly searched types of Information Literacy jobs?

The most popular types of Information Literacy jobs are:

What states have the most Remote Information Literacy jobs?

States with the most job openings for Remote Information Literacy jobs include:

Remote Information Literacy jobs near you
Infographic showing various Remote Information Literacy job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,307 per year, or $31.9 per hour.

IT Support Engineer (Remote - Fresno)

Xantrion

Fresno, CA • On-site, Remote

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we invite you to explore our position!
This role is fully remote, however could require onsites at client locations as needed.
Shift time: 9am - 6pm Pacific-time. Work hours may vary.
Primary Purpose and Function
The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer's satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution.
Essential Functions and Responsibilities
Customer Facing
  • Provide front line phone coverage, and participate in various call center groups
  • Provide on-site assistance to clients within your local geography, if applicable
  • Provide excellent customer service to Xantrion's client base.
  • Provide technical support as assigned for issues related to computer systems, software, and hardware.
  • Log and track support requests in ConnectWise.
  • Prioritize and/or escalate tickets as required to ensure customer satisfaction.
  • Brief customers, as well as management, on the status of current resolution efforts.
  • Work with third party support providers when necessary.
  • Follow up with customers to ensure an issue has been resolved.

Administration
  • Submit semi-monthly timesheet and expense reports.
  • Attending scheduled training and meeting sessions.
  • Meet with your manager regularly to discuss opportunities and achievements.

Service Desk Duties
  • Ability to work a variable shift any time during Xantrion's business hours.
  • Perform audits of customer information and systems as necessary to ensure accuracy.
  • Take support tickets from the dispatcher.
  • Update and schedule service tickets until issues have been resolved or further escalated.
  • Perform other duties or special projects as assigned.

Position Requirements
Formal Education & Certification
  • Bachelor's degree from a four-year university or equivalent experience (not required)
  • Technical certificates are a plus.

Knowledge & Experience
  • Minimum of 3 years of technical support experience required
    • Some on-site technical support experience preferred.
  • Basic diagnostic and analytical skills.
  • Basic competency in the use and troubleshooting of MS Office products.
  • Experience using Windows 7, 10, and/or Mac OS.
  • Basic computer literacy across both hardware and software.
  • Ability to be proactive and able to take direction and establish ownership of issues through resolution.

Personal Attributes
  • Positive attitude.
  • Strong written, oral, and interpersonal communication skills.
  • Strong telephone presence with organized follow-up skills.
  • Ability to follow established operating procedures
  • Strong, service-oriented, customer-focused.
  • Strong attention to detail.
  • Experience working constructively in a team-oriented, collaborative environment.
  • Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment.
  • Demonstrated interpersonal skills, able to foster strong relationships internally and externally.
  • Can follow directions, as well as apply judgment and be flexible as the situation warrants.

Performance Metrics
  • Manager and peer review of goal achievement.
  • Coachability, willingness to work as a member of a team.
  • Detailed ticket notes at every step of the resolution.
  • Appropriate amount of time is correctly coded per day.
  • Ticket queue is properly scheduled. Assigned tasks do not "fall through the cracks".
  • Internal and external customer satisfaction scores.
  • Ticket closure rate relative to peers.

Physical Demands
  • Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort.
  • Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain.
  • Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision.
  • Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills.
  • Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease.
  • Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain.
  • Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity.
  • Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed.
  • Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation.
  • Periodic Travel to Xantrion's Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation.
  • Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds.
  • Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety.

Company Policy and Procedure Compliance
  • Follow and support company policies and procedures as well as all local, state, and federal laws.
  • Always maintain confidentiality of company and customer records and information.
  • Maintain a professional image, adhering to Xantrion's dress code.
  • Must have an existing cell phone (running current Android or iOS).
  • If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details.

When Working Remote
  • Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing.
  • Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private.
  • Must use Xantrion-provided PC and headset to execute job functions.
Benefits
  • Salary range $60K - $65K; depending on experience.
  • 100% of medical, dental, and vision for you and your family.
  • 401K with company match up to 4% of salary.
  • Certification reimbursement and annual training budget.
  • 17 Days PTO per year in addition to paid training days.
  • Bonuses for referring new clients or employees.

Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time.

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