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What are remote jobs in India?

Remote jobs in India are employment opportunities that allow individuals to work from locations outside of a traditional office, typically from home or any other preferred location within the country. These jobs span various industries such as IT, customer service, marketing, and more, and leverage digital communication and collaboration tools. Remote jobs offer flexibility, reduce commute time, and can help achieve a better work-life balance for many professionals in India.

What are the key skills and qualifications needed to thrive as a remote worker in India?

To succeed as a remote worker in India, you need strong self-management, time management, and communication skills, usually supported by relevant educational or professional experience in your field. Familiarity with collaboration tools like Slack, Zoom, Google Workspace, and project management software is typically required. Proactive communication, adaptability, and self-motivation are crucial soft skills that help remote professionals excel. These abilities ensure productivity, reliable collaboration, and the ability to efficiently meet goals without direct supervision.

What are some common challenges faced by professionals working remotely from India, and how can they be addressed?

Remote professionals in India often encounter challenges such as managing time zone differences with global teams, ensuring a reliable internet connection, and maintaining clear communication despite physical distance. To address these, it's helpful to establish regular check-ins with your team, invest in a backup internet solution, and use collaboration tools like Slack, Zoom, or Microsoft Teams. Adopting a structured daily routine and setting boundaries between work and personal life also contribute to productivity and work-life balance.

What is the difference between Remote India vs Remote Customer Support Agent?

AspectRemote IndiaRemote Customer Support Agent
Required CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma; customer service certifications optional
Work EnvironmentHome-based, flexible hours, often in tech or service industriesHome-based, flexible hours, primarily in customer service sectors
Employer & Industry UsageGlobal companies hiring Indian remote workers across industriesCompanies in retail, tech, and service sectors providing customer support remotely

Remote India refers to remote job opportunities based in India, often in tech or service roles, while Remote Customer Support Agent specifically involves providing customer service remotely. Both roles typically require similar credentials and offer flexible, home-based work environments. The main difference lies in the job focus: Remote India encompasses a broader range of roles, whereas Remote Customer Support Agent is specialized in customer service tasks.

What are the most commonly searched types of India jobs in Arizona?

The most popular types of India jobs in Arizona are:

What cities in Arizona are hiring for Remote India jobs?

Cities in Arizona with the most Remote India job openings:

Infographic showing various Remote India job openings in Arizona as of August 2026, with employment types broken down into 2% Internship, 76% Full Time, 10% Part Time, and 12% Contract. Highlights an 3% Hybrid, and 97% Remote job distribution.

Director, Digital TechnologyEngineering(Remote)

First Citizens Bank

Phoenix, AZ • Remote

Full-time

Posted 2 days ago

New


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks


Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, NC, NJ, TX.

This is a critical leadership role that sits at the intersection of technology strategy, engineering excellence, product partnership, and operational reliability. We are seeking a senior digital engineering leader with experience building and scaling custom banking platforms in a highly regulated, fast-paced, future focused environment. 

We are seeking a highly accomplished Director, Digital Technology Engineering to lead a global organization of approximately 40 software engineering professionals responsible for the development, testing, delivery, and production support of our custom-built Commercial Banking digital platform. 

This leader will own the end-to-end technology delivery lifecycle across multiple modules of our web and mobile banking platform, including software engineering design and development, quality engineering, release management, platform integrity, and Tier 4 production support. The role is accountable for ensuring the platform remains scalable, secure, resilient, and aligned with long-term business and technology objectives. 

The ideal candidate combines deep technical expertise, exceptional people leadership, strong product partnership capabilities, and a passion for engineering excellence. They will play a key role in advancing our digital transformation strategy while operating within a highly regulated, security-first banking environment. 


Responsibilities

Engineering Leadership & Delivery 

  • Lead and develop a global engineering organization of approximately 40 professionals across the United States and India. 
  • Own end-to-end delivery of multiple commercial banking digital platform capabilities across web, mobile, APIs, and supporting platform services. 
  • Ensure predictable delivery of business features and strategic initiatives on schedule, within budget, and aligned with business objectives. 
  • Drive a culture of accountability, innovation, continuous improvement, and engineering excellence. 
  • Build and retain high-performing engineering teams through coaching, mentoring, succession planning, and talent development. 

Product & Business Partnership 

  • Establish deep partnerships with Product Management, Business stakeholders, Architecture, Cybersecurity, Risk, Compliance, and Operations teams. 
  • Help to translate product vision and business priorities into scalable technology solutions and execution plans. 
  • Partner closely with product leaders to balance feature delivery with technical debt reduction, modernization efforts, and platform sustainability. 
  • Act as a trusted technology advisor to business and technology leadership teams. 

Technology Strategy & Platform Ownership 

  • Own the technology roadmap for assigned platform domains, ensuring architectural integrity and long-term return on technology investments. 
  • Drive modernization initiatives that improve scalability, resiliency, maintainability, security, and operational efficiency. 
  • Ensure alignment between engineering delivery, enterprise architecture standards, and strategic technology direction. 
  • Maintain accountability for platform health, stability, performance, reliability, and technical risk management. 

Engineering Excellence & Operational Discipline 

  • Champion best practices across software engineering, quality engineering, DevSecOps, CI/CD, observability, and production operations. 
  • Ensure the platform meets or exceeds all non-functional requirements (NFRs) including performance, scalability, availability, recoverability, observability, and maintainability. 
  • Establish and monitor engineering KPIs and service level objectives for quality, reliability, delivery predictability, and operational excellence. 
  • Provide executive-level visibility into platform health, delivery progress, engineering metrics, and operational performance. 

Risk, Security & Compliance 

  • Ensure adherence to all enterprise security, privacy, accessibility (ADA/WCAG), risk management, and regulatory requirements. 
  • Embed security-first engineering practices throughout the software development lifecycle. 
  • Partner closely with Cybersecurity, Risk, Audit, and Compliance teams to maintain a strong control environment. 
  • Ensure technology solutions satisfy banking regulatory expectations and enterprise governance standards. 

Continuous Improvement & Enterprise Leadership 

  • Drive continuous improvement and standardization across the broader digital technology organization. 
  • Contribute horizontally across Commercial Digital Services to strengthen engineering processes, governance, delivery practices, and NFR outcomes. 
  • Lead initiatives focused on improving software quality, resiliency, delivery effectiveness, and operational maturity. 
  • Foster a culture of measurement, transparency, and continuous learning. 

Qualifications

Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management. OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.

  • 12+ years of progressive software engineering experience with at least 5+ years leading large engineering organizations
  • Proven experience leading teams of 25+ engineers, architects, QA professionals, and engineering managers in a global delivery model
  • Demonstrated success building and scaling custom-developed digital platforms rather than implementing commercial off-the-shelf solutions
  • Experience leading technology modernization and digital transformation initiatives within complex enterprise environments
  • Strong track record delivering large-scale web and mobile applications in regulated industries such as Banking, Financial Services, Insurance, Healthcare, or other highly controlled environments
  • Hands-on understanding of modern software engineering, cloud-native patterns, DevSecOps, and distributed systems
  • Experience managing full software development lifecycle including development, testing, release management, production support, and operational excellence
  • Strong executive communication and stakeholder management skills
  • Experience operating in Agile delivery environments at enterprise scale
  • Deep knowledge of secure software development practices and regulatory compliance frameworks
  • Vendor contract management & strong negotiation skills 
  • Financial budget discipline and forecast management 

Preferred Qualifications 

  • Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services domain experience
  • Experience leading engineering teams supporting customer-facing digital banking platforms
  • Experience working in cloud and hybrid-cloud environments
  • Experience implementing accessibility standards and modern digital customer experience practices
  • Prior experience managing globally distributed teams  

Technical Environment 

Experience with many of the following technologies is highly desirable: 

  • React.js, JavaScript, TypeScript leveraging an API-driven microservices architecture backend on a containerized platform 
  • Red Hat OpenShift, RESTful APIs and event-driven architectures, Elasticsearch 
  • Modern automation, testing, deployment, and release pipelines, Enterprise-grade platform monitoring, logging, alerting, and performance management 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management. OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.

  • 12+ years of progressive software engineering experience with at least 5+ years leading large engineering organizations
  • Proven experience leading teams of 25+ engineers, architects, QA professionals, and engineering managers in a global delivery model
  • Demonstrated success building and scaling custom-developed digital platforms rather than implementing commercial off-the-shelf solutions
  • Experience leading technology modernization and digital transformation initiatives within complex enterprise environments
  • Strong track record delivering large-scale web and mobile applications in regulated industries such as Banking, Financial Services, Insurance, Healthcare, or other highly controlled environments
  • Hands-on understanding of modern software engineering, cloud-native patterns, DevSecOps, and distributed systems
  • Experience managing full software development lifecycle including development, testing, release management, production support, and operational excellence
  • Strong executive communication and stakeholder management skills
  • Experience operating in Agile delivery environments at enterprise scale
  • Deep knowledge of secure software development practices and regulatory compliance frameworks
  • Vendor contract management & strong negotiation skills 
  • Financial budget discipline and forecast management 

Preferred Qualifications 

  • Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services domain experience
  • Experience leading engineering teams supporting customer-facing digital banking platforms
  • Experience working in cloud and hybrid-cloud environments
  • Experience implementing accessibility standards and modern digital customer experience practices
  • Prior experience managing globally distributed teams  

Technical Environment 

Experience with many of the following technologies is highly desirable: 

  • React.js, JavaScript, TypeScript leveraging an API-driven microservices architecture backend on a containerized platform 
  • Red Hat OpenShift, RESTful APIs and event-driven architectures, Elasticsearch 
  • Modern automation, testing, deployment, and release pipelines, Enterprise-grade platform monitoring, logging, alerting, and performance management 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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