In this fully remote role, you will be the first point of contact, helping individuals understand ... forms of inbound and outbound contacts. - Process workflow documents, which include, income ...
In this fully remote role, you will be the first point of contact, helping individuals understand ... forms of inbound and outbound contacts. - Process workflow documents, which include, income ...
In this fully remote role, you will be the first point of contact, helping individuals understand ... forms of inbound and outbound contacts. - Process workflow documents, which include, income ...
In this fully remote role, you will be the first point of contact, helping individuals understand ... forms of inbound and outbound contacts. - Process workflow documents, which include, income ...
In this fully remote role, you will be the first point of contact, helping individuals understand ... forms of inbound and outbound contacts. - Process workflow documents, which include, income ...
In this fully remote role, you will be the first point of contact, helping individuals understand ... forms of inbound and outbound contacts. - Process workflow documents, which include, income ...
In this fully remote role, you will be the first point of contact, helping individuals understand ... forms of inbound and outbound contacts. - Process workflow documents, which include, income ...
In this fully remote role, you will be the first point of contact, helping individuals understand ... forms of inbound and outbound contacts. - Process workflow documents, which include, income ...
Customer Service Specialist II - Hawaii (Work from Home)
Waimanalo, HI · On-site +1
$17 - $22.50/hr
Receives and responds to inbound calls, emails, and social media messages, accurately notates ... Local travel as needed, less than 10% Work Type/Location: Remote-U.S. Savers is an eVerify employer ...
Customer Service Specialist II - Hawaii (Work from Home)
Waimanalo, HI · On-site +1
$17 - $22.50/hr
Receives and responds to inbound calls, emails, and social media messages, accurately notates ... Local travel as needed, less than 10% Work Type/Location: Remote-U.S. Savers is an eVerify employer ...
Customer Service Specialist II - Hawaii (Work from Home)
Waimanalo, HI · On-site +1
$16.20/hr
Receives and responds to inbound calls, emails, and social media messages, accurately notates ... Local travel as needed, less than 10% Work Type/Location: Remote-U.S. Savers is an eVerify employer
Quick apply
Customer Service Specialist II - Hawaii (Work from Home)
Waimanalo, HI · On-site +1
$16.20/hr
Receives and responds to inbound calls, emails, and social media messages, accurately notates ... Local travel as needed, less than 10% Work Type/Location: Remote-U.S. Savers is an eVerify employer
Remote Inbound Travel information
What are the key skills and qualifications needed to thrive as a Remote Inbound Travel Agent, and why are they important?
To thrive as a Remote Inbound Travel Agent, you typically need strong knowledge of travel products, customer service expertise, and proficiency in booking systems, often supported by a high school diploma or relevant travel certifications. Familiarity with global distribution systems (GDS) such as Amadeus or Sabre and online booking platforms is commonly required. Exceptional communication, attention to detail, and problem-solving skills help agents effectively assist clients and resolve travel-related issues. These skills ensure seamless travel arrangements, high customer satisfaction, and the ability to manage complex itineraries remotely.
What are some common challenges faced by professionals in remote inbound travel roles, and how can they be addressed?
Professionals in remote inbound travel roles often encounter challenges such as managing time zone differences, handling high volumes of inquiries during peak seasons, and maintaining effective communication with clients and partners remotely. To overcome these challenges, it's important to establish clear processes for prioritizing tasks, utilize digital collaboration tools, and proactively communicate with both customers and team members. Additionally, staying updated on travel regulations and leveraging customer relationship management (CRM) systems can help streamline workflow and enhance client satisfaction.
What are Remote Inbound Travel jobs?
Remote Inbound Travel jobs involve assisting clients with their travel needs—such as booking flights, hotels, and tours—while working from a remote location, typically from home. These roles often include customer service, itinerary planning, and providing travel advice via phone, email, or chat. Professionals in this field work for travel agencies, tour operators, or travel technology companies, and require strong communication skills, attention to detail, and knowledge of popular travel destinations. Remote inbound travel agents focus on handling incoming requests rather than making outbound sales calls. This career is ideal for those who want to work in the travel industry with the flexibility of remote work.
What is the difference between Remote Inbound Travel vs Remote Outbound Travel?
| Aspect | Remote Inbound Travel | Remote Outbound Travel |
|---|---|---|
| Primary Focus | Assisting international travelers coming into a destination | Helping travelers depart from their location to other destinations |
| Work Environment | Customer service, booking, and itinerary planning for inbound clients | Travel arrangements, booking, and support for outbound travelers |
| Common Certifications | Travel and tourism certifications, customer service skills | Similar certifications, with emphasis on international travel knowledge |
Remote Inbound Travel involves assisting travelers coming into a destination, focusing on inbound services like bookings and customer support. Remote Outbound Travel centers on helping clients plan and execute trips departing from their location. While both roles require travel industry knowledge and customer service skills, their primary focus and client interactions differ significantly.
What are popular job titles related to Remote Inbound Travel jobs in Hawaii? For Remote Inbound Travel jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Travel jobs in Hawaii look for? The top searched job categories for Remote Inbound Travel jobs in Hawaii are:
What cities in Hawaii are hiring for Remote Inbound Travel jobs? Cities in Hawaii with the most Remote Inbound Travel job openings:
$18.46/hr
Full-time
Medical, Life, Retirement, PTO
Posted 8 days ago
Maximus rating
6.9
Based on 287 frontline employees who took The Breakroom Quiz
229th of 424 rated business services
Job description
Description & Requirements
Maximus is seeking Spanish Bilingual Limited Service Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
- Must be willing and able to accept a limited service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Preferred Skills and Qualifications
- High volume call center experience.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
- High level of empathy, especially when interacting with individuals in vulnerable situations.
- Residency in Eastern (EST) or Central (CST) time zones.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Minimum Salary
$18.46
Maximum Salary
$18.46