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Remote Inbound Customer Service Jobs in Norwalk, CA

Family Comes First LLC

Be Seen First

Remote Final Expense Agent

Irvine, CA · Remote

$48K - $100K/yr

Remote Final Expense Agent ONLY 2 POSITIONS REMAINING ***SHIFT we are hiring for is 9 to 6 or 10 to ... All inbound calls from customers filled out a lengthy application, high converting leads, fast ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Los Angeles, CA · Remote

$18.25 - $24.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Long Beach, CA · On-site +1

$18 - $23.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Los Angeles, CA · On-site +1

$18.25 - $24.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Only Data Entry

Remote Customer Service

Fullerton, CA · Remote

$16.50 - $20/hr

Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

New

Only Data Entry

Remote Customer Service

Fullerton, CA · Remote

$16.50 - $20/hr

Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

New

Tower Insurance

Customer Service Remote

Culver City, CA · Remote

$17.50 - $23.75/hr

We're proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities that we serve. We're on a mission to build long lasting relationships with ...

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Remote Inbound Customer Service information

See Norwalk, CA salary details

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How much do remote inbound customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote inbound customer service in Norwalk, CA is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.70 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Norwalk, CA?

For Remote Inbound Customer Service jobs in Norwalk, CA, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service jobs in Norwalk, CA look for?

The top searched job categories for Remote Inbound Customer Service jobs in Norwalk, CA are:

What cities near Norwalk, CA are hiring for Remote Inbound Customer Service jobs?

Cities near Norwalk, CA with the most Remote Inbound Customer Service job openings:

Remote Inbound Customer Service jobs near you

Remote Final Expense Agent

Family Comes First LLC

Irvine, CA • Remote

$48K - $100K/yr

Full-time

Posted 9 days ago

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Job description

Remote Final Expense Agent

ONLY 2 POSITIONS REMAINING

***SHIFT we are hiring for is 9 to 6 or 10 to 7pm PST.

We are looking for experienced, licensed Final Expense agents to join our remote inbound sales team.

ACTIVE LIFE INSURANCE LICENSE REQUIRED.

This is different from the traditional Final Expense model. You are not responsible for buying leads, paying for marketing, or building a team.

100% Inbound Consumer-Initiated Calls
100% Remote / Work From Home
Company-Paid Marketing & Lead Costs
No Cold Calling
No Lead Costs to Agents
No Chargebacks to Agents
Assistance With State Licensing & Renewals

Your job is simple: take inbound calls, help clients find appropriate Final Expense coverage, complete applications, and close business.

When a client you enroll makes their first premium payment, you earn a commission.

Compensation

Most agents earn $4,000–$7,000+ per month
Higher earnings possible based on production
No money out of pocket for leads or marketing

What We’re Looking For

  • Active Life Insurance License — REQUIRED
  • Final Expense sales experience strongly preferred
  • Strong phone sales and closing ability
  • Comfortable handling a high volume of inbound calls
  • Comfortable working with multiple insurance carriers
  • U.S. resident
  • Available full-time Monday–Friday

No recruiting. No MLM. No building a downline. No purchasing leads.

We provide the inbound opportunities and cover the marketing.

You focus on selling and closing.

Only 2 positions are currently available. Apply if you’re licensed and ready to handle inbound Final Expense calls.


Company Description

We are a remote call center selling final expense insurance over the phone. All inbound calls from customers filled out a lengthy application, high converting leads, fast paced environment. Back to back calls means more opportunities to make money.