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Remote Inbound Customer Service Jobs in Corning, CA

Float Health

Recurring Care Specialist

Chico, CA · On-site +1

$48K - $50K/yr

Answer up to 30 inbound calls per shift from pharmacies, patients, and nurses * Schedule and ... Exceptional customer service and communication skills-able to explain complex or sensitive ...

HSS Careers

Remote Insurance Agent

Chico, CA · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Workiva

Spring 2027 Intern - Customer Success

Chico, CA · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

micro1 AI

Technology Transactions Counsel

Chico, CA · On-site +1

$350K - $410K/hr

Remote (opportunity to work from our SF office) The Role We are looking for a high-potential ... This person will initially focus on data-licensing agreements, inbound technology transactions ...

HMG Careers

Work From Home Sales Specialist

Flournoy, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

EnthuZiastic

Growth Hacker - Remote

Chico, CA · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Create and implement strategies to encourage users to refer others to the product or service ...

micro1 AI

Biostatistician

Chico, CA · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Director of Biostatistics

Chico, CA · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

Basin Enterprises Inc.

Be Seen First

Transmission & Distribution Line Estimator - Remote

Red Bluff, CA · Remote

$140K - $190K/yr

Excellent customer service and relationship building skills; ability to interact professionally and knowledgeably with a wide variety of individuals * Strong verbal, written, and presentations skills

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Remote Inbound Customer Service information

See Corning, CA salary details

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How much do remote inbound customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote inbound customer service in Corning, CA is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.36 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Corning, CA?

For Remote Inbound Customer Service jobs in Corning, CA, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service jobs in Corning, CA look for?

The top searched job categories for Remote Inbound Customer Service jobs in Corning, CA are:

What cities near Corning, CA are hiring for Remote Inbound Customer Service jobs?

Cities near Corning, CA with the most Remote Inbound Customer Service job openings:

Remote Inbound Customer Service jobs near you

Recurring Care Specialist

Float Health

Chico, CA • On-site, Remote

$48K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

About Float
Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission to make healthcare safer, easier, and more efficient by connecting SuperNurses to home medication visits - moving all care that doesn't need a hospital to the home.
Float connects nurses with patients so they can get treatments for their chronic conditions in the home rather than going into the overcrowded hospital. Our model benefits all stakeholders - patients get more convenient care, nurses access flexible work for better pay, pharmacies fill more prescriptions, hospitals reduce low-reimbursement admissions, and payors enjoy 12x reduced costs with home-delivered care.
Over the last 5 years, we've successfully demonstrated multi-state expansion, validated strong unit economics, and boast remarkable retention of patients, nurses, and pharmacies. We've facilitated over 100,000 patient visits with 1,100 nurses and are scaling our platform, team, and operations to serve more geographies and patients.
Float Health is currently recruiting nurses and serving patients in California, Nevada, Arizona, Texas, Washington, Michigan, Indiana, Georgia, and Ohio with several new states on the horizon.
The Role
As a Recurring Care Specialist at Float Health, you will play a vital role in driving operational success and delivering an exceptional customer experience. You'll be responsible for coordinating nursing care by interfacing with specialty pharmacies, nurses, and patients, and maintaining relationships with all parties throughout the life cycle of a recurring patient. Leveraging various technology platforms, you'll ensure timely, accurate, and efficient scheduling and communication to support seamless care delivery.
This role requires strong organizational skills, excellent attention to detail, and a proactive, solutions-oriented mindset. You'll handle high volumes of communication and scheduling tasks - responding to or actioning approximately 40 Zendesk tickets, answering up to 30 phone calls, and scheduling between 10 to 30 patient visits per shift. Your ability to manage these responsibilities efficiently while maintaining a high standard of customer service is critical.
In addition to daily operations, you'll be encouraged to proactively identify and communicate opportunities for process improvement to maximize team efficiency. Flexibility, adaptability, and a collaborative spirit are essential, as you'll work cross-functionally with operations, product, and engineering teams to share feedback, unify workflows, and help shape the tools and automation that will drive future scalability.
Who you are
  • You're flexible and have a learner mindset: we're a start up, we move fast and are constantly improving.
  • You thrive in urgency: our patients are sometimes discharged directly from the hospital to home visits on short notice, you are a key part of their care delivery.
  • You're team-oriented: in a remote role, strong teammate connections are more important than ever.
  • You have a strong sense of accountability and integrity: external customers and internal team members will rely on you everyday.

What you'll do:
  • Use Float Health's proprietary technology and third-party platforms to schedule nursing visits for patients
  • Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely resolution
  • Answer up to 30 inbound calls per shift from pharmacies, patients, and nurses
  • Schedule and confirm 10-30 patient visits per shift with accuracy and empathy
  • Communicate professionally via phone, email, and text to coordinate care and confirm scheduling details
  • Ensure all necessary documentation is collected and uploaded for scheduled visits
  • Manage and prioritize multiple tasks in a fast-paced environment without sacrificing attention to detail
  • Collaborate with cross-functional teams to track data, share insights, and provide feedback to streamline operations
  • Proactively brainstorm and communicate potential process improvements that enhance team efficiency and scalability
  • Cultivate and maintain effective working relationships with specialty pharmacies and nursing partners

Required skills:
  • 1+ years of experience with medical scheduling
  • Excellent critical thinking and problem-solving abilities
  • Highly organized and capable of managing competing priorities with strong time management
  • Exceptional customer service and communication skills-able to explain complex or sensitive information clearly and empathetically
  • Comfortable working both independently and as part of a team in a dynamic, evolving environment
  • Tech-savvy and confident navigating multiple platforms at once, with a strong interest in learning new tools
  • A mindset geared toward continuous improvement and operational efficiency
  • Prior experience in healthcare or familiarity with medical terminology is strongly preferred
Location and Schedule
Location: This is a fully remote position based in the US.
Employment Type: This is a full time position working 40 hours per week.
Work Hours: This role is likely covering one of these two shifts: Monday-Friday from 11am-7pm PST or Wednesday-Sunday (including the weekend) from 10am-6pm PST. Float operates in the PST time zone.
Benefits:
  • Medical, dental, vision
  • 401k matching
  • Unlimited PTO with minimum days
  • Paid parental leave
  • Home office setup
  • Phone & internet monthly stipend
  • Annual Learning Stipend
  • HSA & FSA
  • Voluntary Life, Accident, Hospital, and Critical Illness Insurance
  • 100% remote (within the US)

Compensation:
Compensation for this role consists of a base salary and options grant, with the base salary expected to range from $48,000 to $50,000 per year. Individual compensation will be commensurate with the candidate's experience and location.
Culture:
We're a Series A startup looking for individuals who are willing to grow with the team and adapt to our fast-paced, ever changing work environment.
At Float, we #WorkfortheSuperNurse. We believe that making the best nurses the heroes attracts the best talent, and in turn delivers the best patient experience. As our nurses boldly do what's right for our patients, we boldly do what's right for them. If this is a purpose that inspires you, we'd love to talk!
Float Health is an equal opportunity employer. We celebrate the diversity of the team that builds for diverse users. We are committed to creating an inclusive environment for all employees.

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